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5.0 - 10.0 years
0 - 1 Lacs
Pune
Work from Office
Cross Functional Lead to manage and drive end-to-end ITIL process execution across incident,problem,and change management.This role acts as a single point ofcontact for in-scope infrastructure servicesand ensures oordination across technical towers.
Posted 4 days ago
4.0 - 8.0 years
5 - 10 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities 1. Implement the Change and Request process at Group level : ensure the rules applications. 2. Create and update the Change and Request documentation ( process, work instructions, best practices), 3. Participate and manage the Change Advisory board (CAB) with the main infrastructure supplier, 4. Follow up SLA and propose new operational KPIs on the Change and Request activities, 5. Coordinate with Incident, Problem, Configuration managers in order to share information or coordinate action on emergency CAB 6. Coordinate with subsidiaries ( Incident and Change Managers) to analyze their demands following the Change/Request process and best practices. 7. Participate to the Change/request Community at Group level : workhops, actions plan, work instructions, best practices. Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & Notice Period details.
Posted 1 week ago
5.0 - 10.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Role & responsibilities Mandatory skills & requirements for the role: Position Title- SDC Position Experience- 5+ Years Mandatory Skills- ITIL, Ops Resource , Incident Manager, Major Incident Manager Change Manager Work location- Bangalore Shift -Rotational Preferred candidate profile IF interested please share your profile on- ekta11.kumari@global.ntt Please share profiles with below details Total exp - Rel Exp NP - C CTC - E CTC - C Location. Preferred candidate profile
Posted 1 month ago
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