Center Manager

Strategic Management:

• Provide leadership to the team to achieve high morale, quality outcomes and positive financial results

• Assure cost effectiveness and financial integrity, with emphasis on revenue enhancement, productivity, utilization management and overall profitability

• Spearhead the development, communication and implementation of effective growth strategies

• Medical Care

• Monitor and implement nursing procedures and practices

• Respond to possible daily complications developed by patients during dialysis procedure and compile monthly statistics for all patients

• Educate patients and staff on the procedures and protocols of dialysis therapy

• Maintain adequate stocks of all dialysis consumables and catheters

• Schedule dialysis appointment for patients on daily/weekly basis based on availability, duration, special conditions (positive / negative status etc.)

• Maintain all the instruments in working condition; obtain necessary approval form If any machine breaks down, report to the Service Engineer, Nephrologists and Operation Manager. Ensure that the machine is serviced and it is safe to proceed with the treatment

• Co- ordinate with respective vendors for servicing and repair of equipment

• Ensure the drugs and store keys are properly secured

• Ensure previous days record are updated

• Patient Care

• Monitor attendance regularly; and make provisions for back- up staff in case of leave of absence so as to ensure continuity of medical and patient care

• Pre and Post counselling to the patient and notes if require

• Relationship building, interaction with patients during their visits to the Centre