Operations Engineer IPTel(OE & OM) Ample Technologies

1.0 - 6.0 years

0 Lacs

karnataka

On-site

As a qualified candidate for this role, you should hold a BE/BTech/ME/MTech/MCA/MSc degree. With a minimum experience of 2-6 years, including at least 1 year in Remote Management (CCVP certification is mandatory for Operational Excellence). Your role will require extensive knowledge of VOIP technology. This position is based in Bangalore.,

Posted 5 days ago

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Cisco Voice Athena

7.0 - 12.0 years

25 - 35 Lacs

Noida, Hyderabad

Hybrid

Technical Knowledge Good technical expertise in Cisco UCCE and related products Excellent hands on experience in Cisco CUCM and suite of related products Unity Voicemail, Expressways Upgrade/installation of UCCE , hands on Creation of ICM script and Monitoring Understanding of how scripts relate to Wallboard, CUIC requirements Ability to debug UCCE logs either via dump logs or Diagnostic Frame Portico Understand UCCE SQL tables and use of queries Ability to understand the agent log on procedure through to call answering , with view to debug all actions CUIC experience use of Default reports and customized reports Creation and deployment of UCCE Scripts -understand Call Types, Dial numbers, RONA,PQ’s / Skill groups Previous experience of building UCCE scripts via Call Studio Ability to create IVR and Menu options within Unity Voice Mail Video Technologies – WebEx, CMS, TMS Voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.) Ability to debug voice gateway including Qsig, SIP protocols Desirable Wallboard- 2ring Outbound Dialer- Acqueon Call logging Voice Recording Vebra , BiB SIP trunking Any experience on Genesys Contact Centre will be a huge plus Experience Demonstrable experience of hands-oninvolvement in setting and managing enterprise voice systems – UCCE and CUCM Project involvement should be at a lead engineer level Happy to communicate at all levels from end users to senior managers in IT and business Upgraded and installed Cisco UC solutions- UCCE, CUCM, Unity etc. Experience of Jabber deployment on Mobile, Laptop

Posted 2 weeks ago

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Network Voice Engineer ( CISCO) Jampot Technologies

3.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

Member will have to work in shifts on rotation basis (Including night shifts & weekends as required) Job requires a member to quickly learn on job about Avaya/ Cisco / Siemens Enterprise Communication systems and their configuration details. Learning of Avaya/ Cisco or Third Party SIP Based IP based IP Telephony features and configuration. Job would require configuration, troubleshooting, training and support to be conducted at Customer premise (morning and afternoon shifts). Good spoken Communication and ability understand customer requirements, document them and communicate back to top authorities is required. Ready to work in rotational shifts and on Weekends as and when required. Configure Cisco 4000/8000 series Voice Gateways, SIP Trunks, Analog, and PRI Lines. Integrate Voice Gateways with CUCM and monitor performance. Location: Mumbai/ Pune (Either Jampot office or the Client site depending on the company requirement) Cisco/Avaya Certifications in voice, data & networking like CCNA, CCNP, CCVP or Cisco Collaboration- Preferred.

Posted 2 months ago

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