15 Ccnp Security Jobs

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | ASA Firewall Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Job description :- Bachelors degree in computer science, Information Technology, or related field. Certifications such as CCNP Security, PCNSE, Check Point CCSA, or equivalent. Extensive experience (6+ years) in managing network security devices including Cisco ASA Firewall, Palo Alto Firewall, Panorama, Log Collector, Checkpoint Firewall, and IPS Technologies. Strong understanding of network security principles and best practices. Proven experience in troubleshooting complex security issues. ready to work in rotational shifts for 24x7 Operational Support Excellent communication and teamwork skills. Manage and administer the Palo Alto Panorama centralized security management system. Configure and maintain policies and rules across multiple Palo Alto Networks firewalls using Panorama templates, device group and Shared Firewall policies. Monitor network security events and alerts through Panorama for quick response to potential threats and incidents triggered. Troubleshoot and resolve issues related to Panorama configuration and firewall policy management. Conduct regular audits and reviews of Panorama configurations to ensure compliance with security standards. Ability to work in a fast-paced environment and handle multiple priorities efficiently. Available to work from office Monday through Friday.

Job Description As a TS Security Engineer specializing in Network equipment, your primary responsibility will be to ensure the security of the organization's Network Equipment In this role, you will be responsible for designing and implementing security testing frameworks and carrying out thorough security assessments to identify vulnerabilities and weaknesses in the Network Equipment architecture. Your expertise in network security protocols, firewalls, intrusion detection systems, and other security tools will be instrumental in ensuring the integrity, confidentiality, and availability of the Network devices. Additionally, you will be required to work collaboratively with cross-functional teams to develop and implement security policies and procedures that align with industry best practices and regulatory requirements. Responsibilities Create a test plan for the network equipment as per ITSAR standards . Conduct security assessments and penetration tests on various IP Router and Wi-Fi CPE devices. Identify and analyze vulnerabilities, misconfigurations, and weaknesses in ITSAR IP Router and Wi-Fi CPE. Develop and execute test plans, methodologies, and tools to assess the security of IP Router and Wi-Fi CPE. Collaborate with network architects, engineers, and developers to design and implement secure IP Routers and Wi-Fi CPE and configurations. Provide recommendations and remediation strategies to address identified security issues and improve the overall security posture of Network Equipment. Stay up to date with emerging threats, vulnerabilities, and security best practices related to IP Router and Wi-Fi CPE and technologies. Participate in incident response activities and security incident investigations related to network equipment security breaches or incidents. Document and communicate security findings, assessment results, and recommendations to stakeholders and management. Contribute to the development and enhancement of security policies, standards, and procedures specific to 5G network security. Qualifications Test plan and testing experience in a broad range of network security protocols both IPV4/IPV6. knowledge of Network Defense, Proxy, Firewalls, and Authentication Servers (LDAP, RADIUS, Local Auth, etc.,) Hands-on Security protocols - Captive Portal, Port Security, VPNs, IPSEC, DOT1x, Web Auth, and EAP Methods. Penetration tests and vulnerability assessments on computer systems, networks, and applications to identify potential security risks and vulnerabilities. Knowledge of cryptographic encryption algorithms, key exchange algorithms, hashing/message authentication algorithms, PKI, random number generators, TCP/IP, SSH, HTTPS, SSL/TLS, IKE, etc. Tools experience is desirable, exposure to any or all these tools IXIA, Wireshark, Burp Suit, Hydra, Fuzzers, Nmap, Nessus, etc. Experience building testing environments, performing testing, and reporting results (technical writing). Excellent written/oral communication skills and strong analytical and problem-solving skills. Additional Qualifications would be a plus: Knowledge of OpenSSL, OpenSSH and/or OpenPGP. Vulnerability Analysis and/or penetration testing experience/expertise. Knowledge of various programming languages (C, C++, Python & Scapy) and development environments. Security Certification is a CCNA/CCNP and CEH along with VPAT knowledge Knowledge of OWASP TOP 10 and CWE Top 25 is additional good to have along with X.509/Digital certificates and their attributes as well as protocols such as CRL and OCSP. Self-motivated individual with the ability to collaborate and work in a high-performing team with an eagerness to learn.

Req ID: 325998 We are currently seeking a Network Security Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and Responsibilities"¢ Work on requests, changes, incidents, and problem records to support customers"™ network security environment "¢ Provide technical escalation to L2 support engineers "¢ Provide on call support for high severity incidents in a 24x7 environment "¢ Detect security issues, create customer tickets, and manage problems until closure "¢ Act as point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues "¢ Ensure that Service Level Agreements and operational standards are met "¢ Perform system maintenance, check-ups and maintain current documentation "¢ Provide resolution plans for device issues "¢ Propose service, process, and technical improvements to management "¢ Mid-level experience and proven knowledge in at least three of different network security products likes Firewalls (Cisco, Palo Alto), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS "¢ Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) "¢ Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory "¢ At least two mid-level certifications in Network Security from any of the vendors like Cisco, Palo Alto, BlueCoat, SourceFire (PCNSE, CCNP Security etc.) "¢ Over 3-5 years of network troubleshooting experience and at least 2 years Network Security administration and design experience "¢ Bachelor"™s degree or equivalent experience "¢ Flexible to changing needs of customer, account, and team "¢ Drive for results, ability to grasp complex issues to arrive at optimal solutions "¢ Excellent customer facing communication skills, customer support and knowledge of ITIL best practices "¢ Work Timings24/7 work environment, India

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type : On-site Working

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role may also contribute to support on project work as and when required. What you'll be doing Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the change record Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a clients service Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items Ensures all changes are carried out with proper change approvals Plans and executes approved maintenance activities Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute to support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level years of relevant managed services experience handling Security Infrastructure Moderate level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Moderate level experience working with vendors and/or 3rd parties Workplace type : On-site Working

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working

raja.a@honeybeetechsolutions.com resume to Job Description Must have: Network lead : More than 10 years of experience in Networking, ACI & SDA(Software defined Access). Required Skills and Experience Proven knowledge and experience in troubleshooting, switching, and routing 10+ years of working experience in Networking Minimum CCNP certification or equivalent knowledge Experience with Network security, WAN Working knowledge of ITIL. Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Preferred Skills and Experience CCIE Certificate Work from Office: The candidate is required to work from the client site(Jewer location-greater Noida).Rotational Shift. Client Kyndryl noida full time

Primary responsibility is to provide Tier 2 network security support of Firewall/Proxy/LB environments supporting multiple customers This position interfaces with external clients and is highly visible Responsible for general architecture, initial configurations and subsequent management of one or more Firewall/VPN based/IPS/Proxy/DLP/Sandbox systems Provide 24x7 production support to accept, operate and maintain security elements There are off shift activities and pager rotation Troubleshoot end to end network security issues and find the root cause Conduct risk assessments on all work performed Conduct daily, weekly, and monthly proactive maintenance activities including configuration changes and version upgrades as per business directive Remediate vulneralities on Microsoft Defender Cloud Good to have certification on security domain like ITIL, Firewalls, Proxy, Cloud Security etc Good written and verbal communication skills / fluent English 4-8 years of experience Leading Industry security Certifications (CCSA, CCNP Security, PCNSA/PCNSE, BCCPA, ZCCA-IA, ZCCP-IA, ZCCA-PA) Proxy:- Zscaler (ZIA, ZPA, ZDX)- PAC file, NSS, MCAS, Various Policy Types- URL & Cloud app, DLP, Sandbox, Advance Cloud Firewall etc APP Segment, APP Connector Firewalls:- Checkpoint advanced Firewall solution design - implementation and administration Check Point Security Gateway on R81/80 Checkpoint UTM (2073,3073, 3075) Secure Platform and VSX platform, Juniper SSG (140, 520, 550) and SRX (100, 210, 240), Palo Alto- (5220, 5240, 5310) (Firewall, Panaroma, Prisma, Global Protect) IDP:- McAfee IPS Load Balancers:- F5 (1600,3600,3900,6400) Event Management:- HP Arc Sight SIEM Express & Logger (7200) UTM:- Fortinet (80,110,300, 1000, 1500) Global Delivery & Operations

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About the Role We are seeking candidates having experience in Network security. Infrastructure security Engineer is responsible for safeguarding the Banking Clients network infrastructure by implementing and managing robust security measures. The Engineer will work on-site at Clients Datacenter with coverage of 16X6 Support. Key Responsibilities Escalation support for L1 team, plus regular management, and administration tasks. Responsibility for diagnosis and problem management. Provide inputs to Level 3 team for consulting, IT Infrastructure planning and change management. Configure, Manage and Modify the IT Infrastructure Incident Management and suggesting changes as and when required Addressing network issues on Routing, Switching and Configurations. IP Address Management -Configure, Manage and Modify Managing configuration changes based on user request Incident Management and suggesting changes as and when required Basic Qualifications BE/B. Tech (CSE, ECE/IT) or MCA /MSc (CS) with Science background. Minimum 5 years of experience in managing network operations services with a minimum CCNP or equivalent certifications Network security, VPN, SWG will be preferred. Preferred Qualifications CCNP- Security Certification ITILv4 Certification Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Required Skills Technology | Aruba Clearpass Administrator - Level 2 Support Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco Umbrella Administrator - Level 2 Support Technology | Cisco ISE Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Shift: 6pm - 3am IST Summary The Senior Network Engineer is responsible for ensuring the availability of our customers data and voice networks, as well as deploying advanced network solutions to our customers. This role focuses on Day 2 operations; maintaining, patching, and updating network security solutions to achieve our customer's business goals. The ideal candidate will have a strong understanding of Palo Alto Networks products, including Prisma Access, Prisma Cloud, and Panorama, and a proven track record of success in maintaining and optimizing complex network security solutions. Experience with other industry-leading vendors such as Cisco, Fortinet, and Juniper are also highly desired. Essential Functions Maintains and optimizes Palo Alto Networks security solutions, including firewalls, Next Gen Security for NGFW, Panorama, Strata Cloud, SD-WAN, Prisma Cloud, and SASE Implements patching and updates to Palo Alto Networks products Troubleshoots and resolves complex network security issues within existing customer environments. Works with other engineers to ensure the ongoing stability and security of customer networks Develops and maintains comprehensive documentation reflecting the current state of customer environments Stays up-to-date on the latest security threats and vulnerabilities Provides Tier 3 support to the NOC and internal teams Participates in on-call rotation Assists with the integration and management of Palo Alto Networks security solutions with other security technologies Provides guidance and training to junior team members on Palo Alto Networks products and best practices Required Qualifications 10+ years of network administration 5+ years in a network security engineer role 3+ years of experience working with Palo Alto Networks products, including Prisma Cloud, and SASE PCNSE/SSE certification Expert- level understanding of network concepts and protocols, including SD-WAN technologies Experience with Cisco, Fortinet, and Juniper firewalls is a plus Experience with routing and switching technologies from Cisco, Juniper, Extreme, Aruba, and Ciena is a plus Excellent written and verbal communication skills Ability to work independently and as part of a team Strong problem-solving skills. Palo Alto Networks Certified Network Security Engineer (PCNSE or SSE) Desired/Preferred Qualifications Palo Alto Networks Prisma Certified Cloud Security Engineer (PCCSE) Cisco Certified Network Professional Security (CCNP Security) or equivalent Experience working in a Managed Service Provider environment Other relevant certifications, such as Juniper Networks Certified Professional Security (JNCIP-SEC) or Fortinet Network Security Expert (NSE) Project Management Familiar with change management process and procedures

Offsite technical implementation, installation, and configuration of hardware Fortinet, Checkpoint ,cisco FTD Firewalls, IPS Router NAT configuration on firewall. vulnerabilities User Account Management Incident& Problem Management

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | HPN R and S Administrator - Level 2 Support Technology | Dell Switch Administrator - Level 2 Support Technology | Fortigate Firewall Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts.