Catalogue QC

2 - 6 years

5 - 7 Lacs

Posted:5 days ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Work with stakeholders across Nykaa to define the Catalogue Quality program road- maps.
  • Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs
  • (Service Level Agreement) are met as per quality standards.
  • Maintain records of day-to-day work by updating trackers to reflect work done.
  • If there is a possible default on SLAs (Service Level Agreement) or quality, flag the escalation in time to the manager or lead.
  • Communicate with Nykaa team via business mail, collect business requirements and reflect on daily operation to improve catalogue quality and customer online
  • experience.
  • Daily & Monthly Reporting and Analysis on the work and category assigned.
  • Check product attributes are correctly mapped by catalogue associate for new and existing catalogue.
  • Check for correct price application by price team on new and existing catalogue.
  • Check for Image quality as per Nykaa Catalogue guidelines.
  • Check HTML descriptions coding and placement.
  • Troubleshoot and fix issues arising due to product configuration on website.
  • Expected to work from home on assigned activities needing closure.

Basic Qualification:

  • Good written and reading skills in English Good communication skills - ability to
  • communicate with internal/external stakeholders clearly and concisely.
  • Graduation Degree.
  • MS Excel proficiency - ability to mine voluminous data for specific detail according to instructions provided.
  • Familiarity with navigating the internet - research techniques on the internet and
  • finding required information quickly
  • Strong learning ability Ability to work under pressure with high volume workloads or complex circumstances while adhering to SLA s.

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