Career Counsellor

About ExcelR:

ExcelR has grown to become a leading giant in the space of Training and Consulting, helping students and professionals across the globe by delivering top-notch, world-class classroom and online training.

With world headquarters in Houston, USA and presence in Malaysia and India, we have set up a firm global footprint transcending boundaries and reaching out to students from far and wide. Our passionate and dedicated team of experts have successfully trained students and professionals in multifarious domains which include Data Science, Artificial Intelligence, IOT, Cloud Computing, Project Management etc.Website: https://www.excelr.com/

Job Summary
An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts.

RESPONSIBILITIES:
Assist the prospective leads in understanding the course in detail and convert them to take up the course.

• Conduct Career Counseling to prospective leads and help them choose the right course to build their career.
• Preparing short-term and long-term sales plan for reaching the assigned goals/targets
• Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed.
• Conversion of leads received through various marketing channels
• Assist prospective students with questions or concerns while maintaining a professional and friendly attitude.
• Generate sales that meet or exceed individual Targets.
• Identifying references through the existing customer base to increase the sales pipeline.
• Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR.
• Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction.

Preferable languages: Marathi
Preferred Background: Candidates with experience in the EdTech industry
Work Location: Pune (Baner (OR) Viman Nagar)

Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Work Location: In person