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14 Job openings at Excelr Edtech Pvt Ltd
Customer Service Representative

Bengaluru, Karnataka

1 - 3 years

Not disclosed

On-site

Full Time

Designation: Jr.Admin Executive Support Mails: Roles and Responsibilities Handling support emails. (Assign, track & address the support emails) Responding to customer queries on time. Provide appropriate solutions and alternatives in a timely manner. Liaison between stakeholders. Follow-up on the assigned tasks. Good in escalations, categorize and sub-categorize the mails into respective pockets. Handling last minute requirements in a positive manner. Good in coordination, team player & other activities assigned on time. Learning Management System(LMS) Live chat support to enrolled students. Good Experience in handling service tickets through tools such as Zoho, Salesforce etc. Required: Minimum Qualification: Any undergraduate Experience: 1-3 Years experience in handling support/quality. Strong Verbal & written communication skills. Rotational shifts/Weekoffs. Gender Preferred: Anyone Location: Bangalore Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Key Accounts Manager

Tirupati

0 years

INR 6.0 - 12.0 Lacs P.A.

On-site

Full Time

About ExcelR (Website: https://www.excelr.com/) ExcelR is a global leader in professional training and consulting, empowering individuals and enterprises with cutting-edge upskilling solutions. With our headquarters in Houston, USA, and a strong presence across India and Malaysia, we have successfully trained thousands of professionals in high-demand domains, including: Data Science & Artificial Intelligence Internet of Things (IoT) & Cloud Computing Project Management & Agile Methodologies Business Analytics & Cybersecurity We collaborate with top universities, engineering colleges, and corporate partners, making industry-relevant education accessible and impactful. Role Overview -We are looking for dynamic and result-driven Business Development Managers (B2I / B2A Sales Professionals) who will be responsible for institutional outreach, strategic partnerships, and revenue growth in the EdTech space. This role demands exceptional networking skills, consultative sales expertise, and a deep understanding of the academic ecosystem to drive engagement with universities, engineering colleges, and technical institutions. Key Responsibilities Business Development & Revenue Growth Identify, pursue, and convert high-value institutional partnerships for upskilling and training programs. Develop and execute outreach strategies to engage with universities, colleges, and professional institutions. Drive revenue by positioning ExcelR’s skilling solutions as a preferred choice for academic institutions. Institutional Partnerships & Engagement Establish and nurture long-term relationships with key decision-makers, including Chancellors, Vice Chancellors, Directors, Deans, HODs, and Training & Placement Officers (TPOs). Collaborate with academic leadership teams to implement customized learning solutions for students and faculty. Consultative Sales & Solutioning Conduct impactful presentations and product demonstrations, articulating the value and ROI of our upskilling programs. Understand institutional needs, propose tailored learning pathways, and negotiate agreements effectively. Market Intelligence & Strategy Stay ahead of higher education trends, skilling needs, and government initiatives influencing academia. Work closely with marketing, product, and operations teams to enhance outreach and engagement strategies. Sales Performance & Reporting Maintain an active pipeline of institutional partnerships, ensuring accurate forecasting and reporting. Track performance metrics, generate reports, and optimize strategies for continuous institutional engagement. Job Type: Full-time Pay: ₹600,000.00 - ₹1,200,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Field Sales Manager

Visakhapatnam

0 years

INR 6.0 - 12.0 Lacs P.A.

On-site

Full Time

About ExcelR (Website: https://www.excelr.com/) ExcelR is a global leader in professional training and consulting, empowering individuals and enterprises with cutting-edge upskilling solutions. With our headquarters in Houston, USA, and a strong presence across India and Malaysia, we have successfully trained thousands of professionals in high-demand domains, including: Data Science & Artificial Intelligence Internet of Things (IoT) & Cloud Computing Project Management & Agile Methodologies Business Analytics & Cybersecurity We collaborate with top universities, engineering colleges, and corporate partners, making industry-relevant education accessible and impactful. Role Overview -We are looking for dynamic and result-driven Business Development Managers (B2I / B2A Sales Professionals) who will be responsible for institutional outreach, strategic partnerships, and revenue growth in the EdTech space. This role demands exceptional networking skills, consultative sales expertise, and a deep understanding of the academic ecosystem to drive engagement with universities, engineering colleges, and technical institutions. Key Responsibilities Business Development & Revenue Growth Identify, pursue, and convert high-value institutional partnerships for upskilling and training programs. Develop and execute outreach strategies to engage with universities, colleges, and professional institutions. Drive revenue by positioning ExcelR’s skilling solutions as a preferred choice for academic institutions. Institutional Partnerships & Engagement Establish and nurture long-term relationships with key decision-makers, including Chancellors, Vice Chancellors, Directors, Deans, HODs, and Training & Placement Officers (TPOs). Collaborate with academic leadership teams to implement customized learning solutions for students and faculty. Consultative Sales & Solutioning Conduct impactful presentations and product demonstrations, articulating the value and ROI of our upskilling programs. Understand institutional needs, propose tailored learning pathways, and negotiate agreements effectively. Market Intelligence & Strategy Stay ahead of higher education trends, skilling needs, and government initiatives influencing academia. Work closely with marketing, product, and operations teams to enhance outreach and engagement strategies. Sales Performance & Reporting Maintain an active pipeline of institutional partnerships, ensuring accurate forecasting and reporting. Track performance metrics, generate reports, and optimize strategies for continuous institutional engagement. Job Type: Full-time Pay: ₹600,000.00 - ₹1,200,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Business Development Manager (BDM)

Hyderābād

0 years

INR 6.0 - 8.0 Lacs P.A.

On-site

Full Time

About ExcelR (Website: https://www.excelr.com/) ExcelR is a global leader in professional training and consulting, empowering individuals and enterprises with cutting-edge upskilling solutions. With our headquarters in Houston, USA, and a strong presence across India and Malaysia, we have successfully trained thousands of professionals in high-demand domains, including: Data Science & Artificial Intelligence Internet of Things (IoT) & Cloud Computing Project Management & Agile Methodologies Business Analytics & Cybersecurity We collaborate with top universities, engineering colleges, and corporate partners, making industry-relevant education accessible and impactful. Role Overview -We are looking for dynamic and result-driven Business Development Managers (B2I / B2A Sales Professionals) who will be responsible for institutional outreach, strategic partnerships, and revenue growth in the EdTech space. This role demands exceptional networking skills, consultative sales expertise, and a deep understanding of the academic ecosystem to drive engagement with universities, engineering colleges, and technical institutions. Key Responsibilities Business Development & Revenue Growth Identify, pursue, and convert high-value institutional partnerships for upskilling and training programs. Develop and execute outreach strategies to engage with universities, colleges, and professional institutions. Drive revenue by positioning ExcelR’s skilling solutions as a preferred choice for academic institutions. Institutional Partnerships & Engagement Establish and nurture long-term relationships with key decision-makers, including Chancellors, Vice Chancellors, Directors, Deans, HODs, and Training & Placement Officers (TPOs). Collaborate with academic leadership teams to implement customized learning solutions for students and faculty. Consultative Sales & Solutioning Conduct impactful presentations and product demonstrations, articulating the value and ROI of our upskilling programs. Understand institutional needs, propose tailored learning pathways, and negotiate agreements effectively. Market Intelligence & Strategy Stay ahead of higher education trends, skilling needs, and government initiatives influencing academia. Work closely with marketing, product, and operations teams to enhance outreach and engagement strategies. Sales Performance & Reporting Maintain an active pipeline of institutional partnerships, ensuring accurate forecasting and reporting. Track performance metrics, generate reports, and optimize strategies for continuous institutional engagement. Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Inside Sales Associate

Bengaluru, Karnataka

1 years

INR Not disclosed

On-site

Full Time

Job Summary An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts. PRIMARY DUTIES AND RESPONSIBILITIES: ●Assist the prospective leads in understanding the course in detail and convert them to take up the course. ●Conduct Career Counseling to prospective leads and help them choose the right course to build their career. ●Preparing short-term and long-term sales plan for reaching the assigned goals/targets ●Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed. ●Conversion of leads received through various marketing channels ●Assist prospective students with questions or concerns while maintaining a professional and friendly attitude. ●Generate sales that meet or exceed individual Targets. ●Identifying references through the existing customer base to increase the sales pipeline. ●Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR. ●Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction. Job Type: Full-time Pay: Up to ₹550,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Experience: Inside sales: 1 year (Required) Work Location: In person

Inside Sales Associate

Pune, Maharashtra

1 years

INR Not disclosed

On-site

Full Time

Job Summary An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts. PRIMARY DUTIES AND RESPONSIBILITIES: ●Assist the prospective leads in understanding the course in detail and convert them to take up the course. ●Conduct Career Counseling to prospective leads and help them choose the right course to build their career. ●Preparing short-term and long-term sales plan for reaching the assigned goals/targets ●Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed. ●Conversion of leads received through various marketing channels ●Assist prospective students with questions or concerns while maintaining a professional and friendly attitude. ●Generate sales that meet or exceed individual Targets. ●Identifying references through the existing customer base to increase the sales pipeline. ●Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR. ●Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction. Job Type: Full-time Pay: Up to ₹550,000.00 per year Compensation Package: Performance bonus Schedule: Day shift Experience: Inside sales: 1 year (Required) Work Location: In person

Inside Sales Associate(Malayalam)

Bengaluru, Karnataka

1 years

INR Not disclosed

On-site

Full Time

Job Summary An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts. PRIMARY DUTIES AND RESPONSIBILITIES: ●Assist the prospective leads in understanding the course in detail and convert them to take up the course. ●Conduct Career Counseling to prospective leads and help them choose the right course to build their career. ●Preparing short-term and long-term sales plan for reaching the assigned goals/targets ●Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed. ●Conversion of leads received through various marketing channels ●Assist prospective students with questions or concerns while maintaining a professional and friendly attitude. ●Generate sales that meet or exceed individual Targets. ●Identifying references through the existing customer base to increase the sales pipeline. ●Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR. ●Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction. Job Type: Full-time Pay: Up to ₹550,000.00 per year Compensation Package: Performance bonus Schedule: Day shift Experience: Inside sales: 1 year (Required) Work Location: In person

Inside Sales Associate

Thane, Maharashtra

1 years

INR Not disclosed

On-site

Full Time

Job Summary An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts. PRIMARY DUTIES AND RESPONSIBILITIES: ●Assist the prospective leads in understanding the course in detail and convert them to take up the course. ●Conduct Career Counseling to prospective leads and help them choose the right course to build their career. ●Preparing short-term and long-term sales plan for reaching the assigned goals/targets ●Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed. ●Conversion of leads received through various marketing channels ●Assist prospective students with questions or concerns while maintaining a professional and friendly attitude. ●Generate sales that meet or exceed individual Targets. ●Identifying references through the existing customer base to increase the sales pipeline. ●Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR. ●Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction. Job Type: Full-time Pay: Up to ₹550,000.00 per year Compensation Package: Performance bonus Schedule: Day shift Experience: Inside sales: 1 year (Required) Work Location: In person

Business Development Manager (BDM)

Belgaum

1 years

INR 0.455 - 0.66 Lacs P.A.

On-site

Full Time

About ExcelR ( Website: https://www.excelr.com/) ExcelR is a global leader in professional training and consulting, empowering individuals and enterprises with cutting-edge upskilling solutions. With our headquarters in Houston, USA, and a strong presence across India and Malaysia, we have successfully trained thousands of professionals in high-demand domains, including: Data Science & Artificial Intelligence Internet of Things (IoT) & Cloud Computing Project Management & Agile Methodologies Business Analytics & Cybersecurity We collaborate with top universities, engineering colleges, and corporate partners, making industry-relevant education accessible and impactful. Role Overview We are looking for dynamic and result-driven Business Development Managers (B2I / B2A Sales Professionals) who will be responsible for institutional outreach, strategic partnerships, and revenue growth in the EdTech space. This role demands exceptional networking skills, consultative sales expertise, and a deep understanding of the academic ecosystem to drive engagement with universities, engineering colleges, and technical institutions. Key Responsibilities Business Development & Revenue Growth Identify, pursue, and convert high-value institutional partnerships for upskilling and training programs. Develop and execute outreach strategies to engage with universities, colleges, and professional institutions. Drive revenue by positioning ExcelR’s skilling solutions as a preferred choice for academic institutions. Institutional Partnerships & Engagement Establish and nurture long-term relationships with key decision-makers, including Chancellors, Vice Chancellors, Directors, Deans, HODs, and Training & Placement Officers (TPOs). Collaborate with academic leadership teams to implement customized learning solutions for students and faculty. Consultative Sales & Solutioning Conduct impactful presentations and product demonstrations, articulating the value and ROI of our upskilling programs. Understand institutional needs, propose tailored learning pathways, and negotiate agreements effectively. Market Intelligence & Strategy Stay ahead of higher education trends, skilling needs, and government initiatives influencing academia. Work closely with marketing, product, and operations teams to enhance outreach and engagement strategies. Sales Performance & Reporting Maintain an active pipeline of institutional partnerships, ensuring accurate forecasting and reporting. Track performance metrics, generate reports, and optimize strategies for continuous institutional engagement. Job Type: Full-time Pay: ₹45,500.00 - ₹66,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have experience visiting colleges and promoting or selling products? Experience: B2B sales: 1 year (Required) Work Location: In person

CSR - Customer Service Representative

Bengaluru, Karnataka

1 - 3 years

Not disclosed

On-site

Full Time

Designation: Jr.Admin Executive Support Mails: Roles and Responsibilities Handling support emails. (Assign, track & address the support emails) Responding to customer queries on time. Provide appropriate solutions and alternatives in a timely manner. Liaison between stakeholders. Follow-up on the assigned tasks. Good in escalations, categorize and sub-categorize the mails into respective pockets. Handling last minute requirements in a positive manner. Good in coordination, team player & other activities assigned on time. Learning Management System(LMS) Live chat support to enrolled students. Good Experience in handling service tickets through tools such as Zoho, Salesforce etc. Required: Minimum Qualification: Any undergraduate Experience: 1-3 Years experience in handling support/quality. Strong Verbal & written communication skills. Rotational shifts/Weekoffs. Gender Preferred: Anyone Location: Bangalore Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Chat Support Representative

Bengaluru, Karnataka

1 - 2 years

Not disclosed

On-site

Full Time

Chat services are provided via webchat and include inbound and/or outbound. Responsibilities : - Communicate with our visitors/ customers via web chat & also inbound calls to help find the details they are enquiring about and resolve the issues being faced. - Thoroughly and efficiently gather customer information, - Access the company's internal system and enter the customer information to send it to respective team members. Job Requirements : Graduate - Any degree of Any Streams - 1 to 2 years of customer service (voice /non-voice) - Excellent verbal and written English communications skills - Experience in Customer Service - chat. - Flexible to work in Rotational Shifts and Rotational week off' Job Type: Full-time Benefits: Provident Fund Schedule: Rotational shift Work Location: In person

Key Account Manager

Nashik

1 years

INR 0.455 - 0.66 Lacs P.A.

On-site

Full Time

About ExcelR ( Website: https://www.excelr.com/) ExcelR is a global leader in professional training and consulting, empowering individuals and enterprises with cutting-edge upskilling solutions. With our headquarters in Houston, USA, and a strong presence across India and Malaysia, we have successfully trained thousands of professionals in high-demand domains, including: Data Science & Artificial Intelligence Internet of Things (IoT) & Cloud Computing Project Management & Agile Methodologies Business Analytics & Cybersecurity We collaborate with top universities, engineering colleges, and corporate partners, making industry-relevant education accessible and impactful. Role Overview We are looking for dynamic and result-driven Business Development Managers (B2I / B2A Sales Professionals) who will be responsible for institutional outreach, strategic partnerships, and revenue growth in the EdTech space. This role demands exceptional networking skills, consultative sales expertise, and a deep understanding of the academic ecosystem to drive engagement with universities, engineering colleges, and technical institutions. Key Responsibilities Business Development & Revenue Growth Identify, pursue, and convert high-value institutional partnerships for upskilling and training programs. Develop and execute outreach strategies to engage with universities, colleges, and professional institutions. Drive revenue by positioning ExcelR’s skilling solutions as a preferred choice for academic institutions. Institutional Partnerships & Engagement Establish and nurture long-term relationships with key decision-makers, including Chancellors, Vice Chancellors, Directors, Deans, HODs, and Training & Placement Officers (TPOs). Collaborate with academic leadership teams to implement customized learning solutions for students and faculty. Consultative Sales & Solutioning Conduct impactful presentations and product demonstrations, articulating the value and ROI of our upskilling programs. Understand institutional needs, propose tailored learning pathways, and negotiate agreements effectively. Market Intelligence & Strategy Stay ahead of higher education trends, skilling needs, and government initiatives influencing academia. Work closely with marketing, product, and operations teams to enhance outreach and engagement strategies. Sales Performance & Reporting Maintain an active pipeline of institutional partnerships, ensuring accurate forecasting and reporting. Track performance metrics, generate reports, and optimize strategies for continuous institutional engagement. Job Type: Full-time Pay: ₹45,500.00 - ₹66,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have experience visiting colleges and promoting or selling products? Experience: B2B sales: 1 year (Required) Work Location: In person

Career Counsellor

Bengaluru, Karnataka

0 years

INR 3.0 - 5.5 Lacs P.A.

On-site

Full Time

About ExcelR: ExcelR has grown to become a leading giant in the space of Training and Consulting, helping students and professionals across the globe by delivering top-notch, world-class classroom and online training. With world headquarters in Houston, USA and presence in Malaysia and India, we have set up a firm global footprint transcending boundaries and reaching out to students from far and wide. Our passionate and dedicated team of experts have successfully trained students and professionals in multifarious domains which include Data Science, Artificial Intelligence, IOT, Cloud Computing, Project Management etc.Website: https://www.excelr.com/ Job Summary An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts. RESPONSIBILITIES: Assist the prospective leads in understanding the course in detail and convert them to take up the course. Conduct Career Counseling to prospective leads and help them choose the right course to build their career. Preparing short-term and long-term sales plan for reaching the assigned goals/targets Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed. Conversion of leads received through various marketing channels Assist prospective students with questions or concerns while maintaining a professional and friendly attitude. Generate sales that meet or exceed individual Targets. Identifying references through the existing customer base to increase the sales pipeline. Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR. Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction. Preferable languages: Kannada (OR) Hindi Work Location: Bangalore Job Type: Full-time Pay: ₹300,000.00 - ₹550,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Customer Support Executive (CSE)

Bengaluru, Karnataka

2 years

None Not disclosed

On-site

Full Time

Job Summary: We are looking for a proactive and enthusiastic Lead Generation Executive – Chat Support to join our marketing team. The ideal candidate will be responsible for handling website/live chat inquiries, initiating conversations, understanding customer needs, and generating qualified leads for our sales team. This is a crucial role focused on converting website traffic into potential business opportunities. Key Responsibilities: Manage and respond to incoming queries via website chat, WhatsApp, and other messaging platforms in a timely and professional manner. Understand customer requirements, provide relevant information about our courses and services, and guide them through the enrollment process. Identify and qualify potential leads and update CRM with accurate details. Follow up with prospects to nurture and convert them into sales-ready leads. Coordinate with the sales team by providing accurate information of the lead to ensure support during the conversion process. Collaborate with marketing and sales teams to optimize messaging and lead capture strategies. Maintain high customer satisfaction through excellent communication and service. Required Skills and Qualifications: 1–2 years of experience in a customer support role (Non-Voice process) Strong communication skills – written and verbal (English is a must). Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM tools, live chat platforms, and lead management software. Customer-oriented attitude with a problem-solving mindset. Willingness to work in rotational shifts & working days.. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

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