33 Business Support Jobs - Page 2

Job Purpose: The Business Support Apprentice will assist with the smooth running of administrative and operational functions across the business. This role is ideal for someone looking to start their career in a business environment, gaining hands-on experience while working towards a nationally recognised qualification. Key Responsibilities: Provide general administrative support to various departments. Handle general inquiries in a professional manner. Maintain filing systems, both electronic and paper based. Assist in organising meetings, preparing agendas, and taking minutes. Process and input data accurately using company systems and software (e.g., Microsoft Office). Support the team with basic administrative tasks (e.g., raising purchase orders, processing expenses, scheduling interviews). Handle incoming and outgoing mail and deliveries. Help with document preparation, proofreading, and formatting. Participate in team meetings and training sessions as part of apprenticeship learning. Person Specification: Essential: Bachelors in business administration or something relevant. Willingness to learn and undertake training as part of an apprenticeship programme. Good verbal and written communication skills. Attention to detail and good organisational abilities. Ability to work both independently and as part of a team. Confident in using Microsoft Office applications (Word, Excel, Outlook). Desirable: Previous work experience in a customer-facing or administrative role. Interest in business operations or administration. Apprenticeship Details: You will be enrolled in a Business Administration Apprenticeship. Training will be provided by Senior Business associate.

Key Responsibilities In this role, you will: Be responsible for effectively, efficiently, and promptly responding to customer support issues, requests, and complaints escalated from first-tier customer support to ensure customer satisfaction. Review, coordinate, and resolve customer support-reported issues. Develop and deliver multiple reports to cross-functional internal teams based on specific requirements. Share production issue handling reports with departmental peers and management on a weekly basis. Escalate any customer or process-impacting issues to internal teams with the identified severity in a timely manner. Utilize company systems to provide support for reported customer issues. Guide the first-tier support team as needed to provide technical/clinical support with end-to-end order processing, payment processing, etc. Analyze and deliver commercial department requirements, including database input with marketing and client contact information. Provide training to first-tier customer support regional/global supervisors for upcoming customer-focused improvements as required. Accurately and thoroughly document information in company databases about each contact handled, following defined parameters. Propose activities to improve customer satisfaction, business performance, and optimize support processes. Maintain a basic knowledge of orthodontic and dental concepts and topics. Lead and participate in special projects and/or training programs as requested. Understand company processes, procedures, and product information/materials.

What youll be doing... This position exists to drive sales plans that support gross adds as well as revenue growth; and is a liaison between Business Sales, Sales Operations, and Marketing Organizations supporting daily processes, policies, and procedures for wireless systems within the Verizon Business Group. This role is key for technical troubleshooting and problem-solving with internal teams, business, and vendor partners. Owns incidents from the triage through resolution for their respective business groups. Applies agnostic techniques to identify problems, investigate causes, contact vendors, apply appropriate solutions, and fully own incidents to completion. Also owns the EzTracker system, processes, and policies that are utilized by the sales and support teams selling wireless business products and services. You will also be partnering with Tech Ops, GTS, Field Ops, Marketing, LD Training, EUS to develop, implement, communicate innovative solutions. This position will also require strong skills in analytics, communication, problem-solving, and systems; along with the ability to work in a very dynamic environment. Responsibilities: End-User Support, Troubleshooting, Trouble Ticket Management, Testing, Prioritization, Tracking, and Resolution for MyBiz/B360, EzTracker, and Business Device Trade-In. Ability to develop: processes, systems training, program development, and tools to help improve productivity and promote the use of existing systems. Ability to manage, develop, execute, and report out project plans to support new launches or changes to our business with a proven record for managing multiple simultaneous projects on time and budget. Identifying opportunities to automate processes, and communicate upcoming systems enhancements to the sales teams solicit feedback. Ability to prioritize tasks with the ultimate goal of ensuring focus on the most impactful items. What were looking for... Someone who is passionate about providing front-line systems support, training, and development to the sales teams that are selling wireless business products and services. Able to seamlessly work with cross functional teams across the business and drive resolutions to any productivity impacting issues.. Youll need to have: Bachelor's Degree or equivalent industry experience 2 or more years of experience in business operations, business support, or management roles. Strong interpersonal and project management skills. Knowledge of Sales Systems, business processes, and product/service offerings. Strong proficiency using MS Office/Google Suite (e.g. - Excel, Access, Word, PowerPoint). Even better if you have: Broad industry knowledge of business operations. Demonstrated ability to effectively collaborate with all organizational levels and cross-functional teams. Ability to thrive in a dynamic environment and manage multiple projects with strong attention to detail. Knowledge of product/project planning and analysis concepts, methodologies, tools, standards and procedures. Ability to effectively balance job challenges. Strong verbal and written communication and presentation skills.

About this role: Wells Fargo is seeking a Business Execution Administrator In this role, you will: Support in implementation of initiatives related to operations and Business Execution across multiple lines of business Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks Receive direction from supervisors Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives Required Qualifications: 2+ years of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

THE ROLE To support its ambition of fast paced business growth, Elpro is looking for a young and efficient Executive Assistant to provide support to the Director. This role requires a highly organized, proactive, and detail-oriented individual who can handle multiple responsibilities and contribute to the overall efficiency of the business leaders. The Executive Assistant will play a key role in supporting the Director by managing day-to-day administrative tasks and assisting him in all business assignments. S/he will be responsible for managing and driving key projects, identifying operational challenges and analysing and implementing solutions, preparing reports, and maintaining strong communication with internal and external stakeholders. Success in this role will be based on her ability to multitask, stay organized, and anticipate the needs of the leadership team. This is a full-time position based in Elpros Mumbai office at Nirmal Nariman Point JOB RESPONSIBILITIES The incumbent will primarily be in charge of: Strategic & Planning Support: Assist in key business activities of the Director, including preparation of high-level business communications/ reports/ budgets and presentations that align with strategic objectives. Project Tracking & Reporting: Monitor key projects, prepare / review regular reports, and assist with tracking and completion of key activities on time. Communication & Coordination: Serve as the primary point of contact between executives, employees, and external partners, ensuring timely and accurate information flow. Business Support: Evaluate and summarize preliminary Business Opportunities and summarizing and briefing Director and Leadership team with supporting facts and data. Document Management: Prepare and format internal and external communications, including presentations, and reports. Meeting Support: Take minutes during key meetings and track action items, ensuring follow-up as needed. CANDIDATE PROFILE Education, Skills and Competencies MBA from a top tier B-School Proven experience as an Executive Assistant, preferably supporting C-suite executives for 2 to 5 years. Exceptional organizational skills and ability to multitask in a fast-paced environment. Strong proficiency in Microsoft Office Suite (Excel, PowerPoint) and familiarity with AI, ChatGPT, Project Management Tools etc. Excellent verbal and written communication skills with a keen attention to detail. High degree of professionalism, discretion, and the ability to handle confidential information with integrity. Strong analytical and problem-solving skills. Ability to act independently and take initiative in a fast-moving, dynamic environment. Strong time management skills and ability to prioritize tasks effectively.

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by integrating teams for the best outcome. Impact Impacts a team through quality of services and information provided. Follows standardized procedures and practices and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns. Explains company policies to customers. Performs other duties as assigned. Complies with all policies and standards.

Key Responsibilities: 1. Market, Industry & Economic Research Conduct regular research on market trends, sectoral developments, peer analysis, and macroeconomic indicators. Track key industry movements, regulatory changes, and competitor updates relevant to the business. Track and report on market intelligence and developments impacting the companys strategic direction. Summarize key research findings into actionable insights and present them clearly to senior management. 2. Internal Business Reviews Preparing an analysis documents on the internal business performance and provide concise and clear updates to the management on the same Work with cross-functional teams to understand the reasons behind business outperformance or underperformance, identify key issues, and present clear, structured insights to the management. Analyze financial statements, monthly financial performance, internal business review documents, identify key risks and opportunities, and prepare detailed reports. Preparing comprehensive and accurate business analysis reports on a monthly basis, synthesizing key insights and data from business review meetings and IBR decks Create clear, structured presentations that align with strategic business narratives. 3. Meeting Coordination & Documentation Schedule and coordinate meetings with internal stakeholders, lawyers, bankers, and other external advisors. Prepare meeting agendas, take detailed minutes of meetings (MoMs), and track follow-ups and action items. Maintain a well-organized archive of key communications, notes, and documentation. 4. Document Review & Strategic Support Assist in reviewing and editing presentations, reports, and strategic documents prepared internally or for the senior management. Ensure accuracy, clarity, and consistency in all external-facing materials. 5. M&A Support Support in M&A activities including market research, ongoing developments, preliminary evaluations, and data gathering and analysis. Assist in documentation flow, timelines, and communication related to M&A processes. 6. Investor Relations Assistance Help in reviewing materials for investor calls, presentations, earnings updates, and investor queries. Ensuring compliance with secretarial regulations in accordance with SEBI guidelines throughout the due diligence process ensuring the necessary UPSI protocols are followed before adding any new members. Track investor interactions, follow investor conference calls and prepare a note highlighting the questions and responses to the same Skills & Qualifications: Bachelors degree in Business, Finance, or related field; MBA or CA preferred. 2-4 years of experience in business research, investor relations, strategy, consulting, or corporate development. Industry Expertise: Basic knowledge of healthcare sector in India including pharmacies, diagnostic businesses etc. Financial Expertise: Strong understanding of financial metrics, corporate finance, valuation methods, and accounting principles, deal structuring, and financial analysis. Strong research, analytical, and communication skills. Proficiency in MS PowerPoint and Excel; familiarity with financial databases and tools is a plus. Ability to work in a fast-paced environment, manage multiple priorities, and maintain confidentiality. Strong attention to detail and a structured approach to problem-solving.

About this role: Wells Fargo is seeking a Lead Business Execution Consultant In this role, you will: Be responsible to manage the maintenance enhancement of UiPath Automations. Monitor UiPath Bots for success rate and perform root cause analysis for lower success rate Strong technology background, good understanding of system interactions and product capabilities Strong business support and communication skills Perform trend analysis for senior leadership Work with process owners, business teams to identify and report automation issues. Work with technology platform teams to get the issue resolved and perform the RCA Ensure cross-functional dependencies are articulated, managed, and addressed by all constituents. Enhance/monitor key performance indicators and identifies improvement opportunities while ensuring all regulatory and compliance needs are met. Required Qualifications: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Candidate must have minimum 2 year of experience in UiPath automation enhancements troubleshooting.