Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • Build and maintain strong relationships with agents, brokers, and intermediaries within the insurance industry by meeting them on a regular basis.
  • Regularly engage with agents to assess their satisfaction levels, address any issues, and identify opportunities for collaboration. Onboarding/recruiting agents agents, brokers, and intermediaries within the insurance industry by meeting them on a regular basis. Proactively engage with agents to get updates on new insurance claim complaints.
  • Serve as the main point of contact for agents regarding new insurance claim complaints.
  • Review and analyze claim complaints, ensuring they are properly documented and follow the established protocols.
  • Collaborate with relevant departments to resolve claim complaints efficiently and maintain a high level of customer satisfaction.

Requirements:

  • Minimum of 2 years of experience in business development, account management, agency channel or a similar role within the insurance industry.
  • Strong understanding of insurance products, policies, and industry practices.
  • Proven track record in building and maintaining relationships with agents, brokers, or intermediaries.
  • Excellent communication and interpersonal skills, with the ability to effectively engage and negotiate with diverse stakeholders. Demonstrated ability to identify opportunities, think strategically, and implement effective business development strategies.
  • Strong problem-solving skills and the ability to handle and resolve claim complaints efficiently.

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