Business Analyst/Customer Manager/ERP Implementation/Software Support

0 - 5 years

2 - 6 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

- Requirement Understanding and Documentation

- Onboarding and Training of Customers

- Customer Query Handling

- Resolving the Queries.

- Supporting customers over phone/email/zoom meeting

- Customer Feedback

- Coordination with the technical Team

Preferred candidate profile

- Strong English Communication (Must Have)

- Understanding of Business Process (Sales/Purchase/Production) (Optional)

- Should be able to travel when required - Once/Twice in a month

- ERP/CRM knowledge (Optional)

- Freshers can also apply

- Customer Centric Approach

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