Business Analyst

Role & responsibilities

Work closely with business stakeholders, IT teams, and developers to gather and document functional and non-functional requirements.

• Analyse business processes and recommend IT solutions to improve efficiency and productivity.
• Act as a bridge between business users and IT teams to ensure alignment of technology solutions with business needs.
• Develop user stories, use cases, process flows, and wireframes to support system design and implementation.
• Conduct gap analysis and feasibility studies for IT projects.
• Collaborate with software development teams in Agile/Scrum environments to ensure timely delivery of solutions.
• Facilitate workshops, requirement-gathering sessions, and sprint planning meetings.
• Define acceptance criteria, assist in user acceptance testing (UAT), and ensure quality assurance of IT solutions.
• Stay updated with emerging technologies, IT trends, and best practices in business analysis.
• Exposure to cloud computing (AWS, Azure, or Google Cloud)., APIs, system integrations, and database management.

Preferred candidate profile

Education: Bachelor's/masters degree in computer science, Information Technology, Business Administration, or a related field.

• Experience: Minimum 10+ years of experience in business analysis within an IT or software development environment.

• Strong understanding of software development lifecycle (SDLC), Agile, Scrum, and Waterfall methodologies.

• Proficiency in business analysis tools such as JIRA, Confluence, Microsoft Visio, or Lucidchart. • Ability to analyze and interpret complex business and IT requirements.

• Excellent communication, stakeholder management, and documentation skills.

• Experience working with enterprise IT systems, cloud technologies, and integration projects is a plus.

• Certification in Business Analysis (CBAP, CCBA, PMI-PBA) or Agile (CSPO, SAFe) is a plus.