Posted:1 month ago|
Platform:
Work from Office
Full Time
We are looking for a highly motivated and experienced Branch Operations Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry. Roles and Responsibility Manage daily branch operations, ensuring efficient workflow and customer satisfaction. Supervise and coordinate with branch staff to achieve operational goals. Develop and implement strategies to improve branch performance and productivity. Maintain high standards of customer service, resolving complaints and queries promptly. Ensure compliance with regulatory requirements and internal policies. Analyze operational data to identify areas for improvement and optimize processes. Job Requirements Minimum 2 years of experience in branch operations or a related field. Strong knowledge of BFSI operations, regulations, and procedures. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment, prioritizing tasks effectively. Proficient in Microsoft Office and other operational software. Strong analytical and decision-making skills with attention to detail.
Equitas Small Finance Bank
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