6 Booking Management Jobs

As the Hotel Operations Manager at our company, you will be responsible for overseeing the day-to-day operations of the hotel to ensure guest satisfaction and service excellence. Your main duties will include handling guest check-in/check-out procedures, managing bookings, and addressing any customer complaints or concerns in a professional and effective manner. About Company: Fargate is a next-generation IT service provider that specializes in resolving information system-related problems and creating new business approaches to manage data and business routines. We focus on integrating modern software methodologies to help our clients streamline their operations and achieve their business goals.,

As a Travel Sales Executive in Flight Ticketing, particularly specializing in India to USA travel, your main responsibility will be selling flight tickets and providing travel solutions to customers for their journeys between the two countries. You will be tasked with understanding customer needs, recommending suitable flight options, and finalizing bookings. Exceptional customer service is key, as you will handle inquiries, resolve booking-related issues, and address changes or cancellations in travel plans through various communication channels. You are expected to stay well-informed about flight schedules, routes, fares, and airline policies related to India-USA travel. Being aware of any special offers, promotions, or discounts available to customers will be necessary. Efficiently managing booking processes, including issuing tickets, managing reservations, and ensuring transaction accuracy using computerized reservation systems, is also part of your role. Meeting or surpassing sales targets set by the company is crucial. This may involve proactive engagement with potential customers, lead generation, and converting inquiries into bookings. Ensuring all necessary documentation, such as visas and passports, is in order for customers traveling between India and the USA, and complying with legal and regulatory requirements related to international travel is essential. Collaboration within the team is important, as you will work closely with other team members like travel agents, tour operators, and customer service representatives to offer comprehensive travel solutions to customers. Ongoing learning is encouraged to keep up with industry trends, airline regulations, and travel sector developments through training programs, workshops, or seminars to enhance your skills and knowledge. The ideal candidate should have a minimum of 6 months to 2 years of experience in generating leads, working with GDS (Global Distribution System) such as Amadeus, Galileo, and Sabre. Ultimately, your role as a Travel Sales Executive in Flight Ticketing is crucial in ensuring smooth and enjoyable travel experiences for customers, driving sales, and ensuring their satisfaction. If you are interested, please share your CV at hr@aviantravels.com. This is a full-time position located in Mohali with benefits including provided food, paid sick time, a yearly bonus, and working hours from Monday to Friday during night shifts. Proficiency in English is preferred, and the work location is in person.,

As a Travel Sales Executive, you will be responsible for acquiring and managing client relationships to drive sales growth. Your key duties will include identifying potential clients, maintaining strong relationships with existing clients, and offering customized travel solutions. You will also focus on converting leads into bookings, meeting sales targets, and upselling additional services. Your role will require you to have in-depth product knowledge, stay updated on destinations and travel packages, and effectively present and explain travel products to clients. You will be responsible for maintaining detailed client records in CRM tools and coordinating with the operations team to ensure seamless execution of client requirements. In addition, you will manage booking and confirmation of travel arrangements, liaise with suppliers and vendors for best rates and services, and provide pre-departure and on-tour support to clients. It will be essential to ensure compliance with company policies and legal requirements, manage documentation, and handle post-tour feedback and reporting. To excel in this role, you should possess excellent communication and customer service skills, have experience in the travel industry, and be able to conduct training sessions for sales staff. Strong organizational and multitasking abilities are crucial, along with a Bachelor's degree in Business Administration, Marketing, or a related field. Previous experience in the travel or hospitality industry would be advantageous.,

We Requires HR Executive for a Manufacturing company at Vasai East. Designation: HR Executive Experience - 1yrs - 3yr Location: Vasai East Roles And Responsibilities Recruitment sourcing of candidates; initial telephonic discussions Interview coordination with new candidates Monitoring of Transfers and resignation and updating MIS Joining Formalities of newly joined employees Induction of staff Data base update and upkeep of the CVs and certificates of candidates which were forwarded through email and who had attended the interviews Employee Engagement (organizing events/ games etc.) Handling PF Claim related Queries and calling to the labors for KYC documents like bank passbook to verify. Monthly PF Upload and PF creation for employees ESIC creation and monthly upload Maintain Stationery/courier Register, Visitors Register etc Responsible for Housekeeping maintenance and in charge of ordering House Keeping materials, Pantry items & Stationaries for our corporate office as well as other location. Booking Hotel booking, Cab Booking, Train Booking and Bus booking as per the travel request received from concern employee. HR & Admin related files Maintenance Send Birthday /Wedding/Welcome Greeting Mail by Team HR Mail id. Working Time & days - 9:30 AM - 6:30 PM | Monday to Saturday Notes: If above details suitable your profile then kindly forward your updates Resume on Jyotsna.FastTrackJobs@gmail.com with Below Details Total Experience Current Salary Expected Salary Notice Period Also Share This opportunity to Your Friends circle who need Job Feel free to call. Regards Jyotsna T Job Types: Full-time, Permanent Schedule: Day shift Language: English (Preferred) Work Location: In person,

Travel Consultant Responsibilities: Responding to inquiries about the company's services and offerings Determining each client's requirements including destination, length of stay, and transit time Ensuring clients pay the deposit before commencing bookings Informing clients about the cancellation policy including important dates and penalties Ascertaining and adhering to the available budget Selecting the most appropriate transport options based on budget, timing, and preferences Securing suitable accommodation based on budget and location Planning excursions tailored to each client's interests and needs Considering mobility and medical needs throughout the planning process Travel Consultant Requirements: High school diploma or equivalent (qualification in tourism is an advantage) Proven experience as a travel consultant with knowledge of domestic and international travel arrangements Computer literacy with strong research and writing skills Excellent interpersonal skills including communication, empathy, and respect Ability to source the best travel quotes Strong multitasking skills to deliver within tight deadlines Committed to exceeding client expectations through exceptional service

About the Role: As a Customer Care Executive at EaseMyTrip.com , you will be the voice of the company, ensuring a smooth and satisfying experience for our customers across all travel verticalsincluding flights, hotels, trains, buses, and holiday packages. You will handle customer queries through calls, emails, and chat, provide timely resolutions, and maintain high service standards. Your role is vital in building customer trust, resolving issues efficiently, and contributing to EaseMyTrips mission of delivering hassle-free and reliable travel experiences. Key Responsibilities: Customer Communication: Manage inbound calls, emails, and chat inquiries to provide accurate and timely assistance related to bookings, modifications, refunds, and cancellations. Issue Resolution: Address and resolve customer concerns across all EaseMyTrip products by providing practical and empathetic solutions. Product Expertise: Stay updated on travel products, features, and offers to deliver informed support and recommendations to customers. Query Documentation & Follow-Up: Record all customer interactions in the CRM system and follow up on unresolved issues to ensure complete customer satisfaction. Customer Feedback: Collect and relay customer feedback to internal teams for improving services, offerings, and customer experience. Performance Management: Meet individual targets for call handling time, resolution accuracy, and customer satisfaction as set by the support department. Training Participation: Attend regular training to stay current on tools, policies, and travel industry updates to better assist customers. Escalation Handling: Escalate complex or unresolved queries to senior support or technical teams, ensuring clear communication with the customer throughout the process. Policy Compliance: Follow all company policies, service protocols, and communication standards in every customer interaction. Team Coordination: Collaborate with other departments such as operations, refunds, and technology teams to ensure seamless resolution of customer concerns. Preferred Candidate Profile: Experience: 0–3 years of customer service experience. Prior experience in travel, hospitality, or BPO handling calls, emails, or chats is preferred but not mandatory. Educational Qualification: Minimum: High school diploma. Preferred: Graduate degree or certification in travel, hospitality, or customer service. Communication Skills: Excellent spoken and written communication in Hindi and English . Additional regional language proficiency is a plus. Problem-Solving Ability: Quick thinker with a calm approach to managing complaints and delivering satisfactory solutions. Attention to Detail: Accuracy in data entry, documentation, and booking-related processes is essential. Tech Comfort: Proficient in using customer service software, CRM systems, and call-handling platforms. Adaptability: Comfortable working in rotational shifts, weekends, and holiday schedules. Interpersonal Skills: Strong team spirit with a collaborative attitude and willingness to assist peers when needed. Empathy & Patience: High emotional intelligence to manage stressed or frustrated customers with care and professionalism. Customer-First Mindset: Passionate about delivering delightful customer experiences and resolving problems with ownership.