Bid Coordinator

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Role Overview

We are seeking a detail-oriented and highly organized Bid Coordinator to join our Presales team. This role plays a critical part in supporting the development of high-quality, customer-focused bids and proposals for our IT services business.

The ideal candidate will have prior experience coordinating complex responses for IT infrastructure or application services, and will be comfortable working across sales, technical, and delivery functions to ensure submissions meet both client requirements and internal standards.

Key Responsibilities

• Coordinate the full lifecycle of bids, proposals, and RFP/RFI responses, ensuring timely and complete submissions.
• Collaborate with presales consultants, solution architects, sales leads, and delivery teams to gather content and align responses with client needs.
• Review and interpret RFP/RFI requirements and manage the response plan and schedule.
• Organize and format technical and commercial content into clear, compliant, and compelling documents.
• Contribute to the creation of executive summaries, solution overviews, and value propositions with input from technical and business teams.
• Ensure all proposals reflect best practices in structure, style, and accuracy.
• Maintain and manage content libraries, case studies, templates, and past responses for reuse.
• Track submission outcomes and client feedback to help drive improvements in future bids.

Required Skills & Experience

• Minimum of 4+ years of experience in bid coordination, proposal writing, or presales support, ideally in an IT services or technology environment.
• Working knowledge of IT infrastructure (e.g., cloud, data center, networks) or enterprise applications (e.g., ERP, CRM, custom app development).
• Strong project management skills with the ability to handle multiple deadlines and stakeholders.
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel); experience with CRM or bid tools (e.g., Salesforce, RFPIO) is a plus.
• Ability to collaborate effectively with technical and non-technical teams.

Preferred Qualifications

• Experience responding to RFPs for managed services, cloud solutions, or custom application development.
• Familiarity with presales processes and proposal best practices.
• APMP certification or similar training is a plus.
• Exposure to both private and public sector bid environments.

Compensation

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion