BCM and Crisis Management

Role Description

• The Global Operational Resilience, BCM and CM Risk Specialist is an important role within the NFRM globally.
• This role reports to the Operational Resilience, BCM and Crisis Mgmt. Framework Risk Manager with NFRM being an independent risk function reporting globally to the Group Chief Risk Officer.

Overview

The purpose of the Non-Financial Risk Management (NFRM) function is to ensure that the banks Non-Financial Risk exposure is adequately managed in line with the group wide risk appetite and NFRM framework.

To achieve this the NFRM function requires:

• Risk Managers with the experience, seniority and tools to assess complex risks and intervene where they lie outside the banks risk appetite.
• A comprehensive, integrated, simple and easy to use NFR Framework with supporting technology that assists risk identification, assessment and remediation.
• Strong understanding of the businesses combined with regular engagement which would allow NFRM to provide support, review and challenge in line with the 3 Lines of Defence Model.
• Close coordination with all Second Line Risk Type Controllers to facilitate the production of a holistic view of NFR.
• Proper consideration of emerging risks, rather than just current issues.
• Effective governance combined with supporting MI that facilitates decision making.

NFRM is a matrix organisation with business / region and functional specialist axes.

Operational Resilience refers to the ability of firms, FMIs and the sector as a whole to prevent, respond to, recover and learn from operational disruptions. It is the ability to adapt rapidly to the changing environmental and business conditions.

Building on mature Business Continuity and Crisis Management programmes, DBs Operational Resilience framework will enable the bank to identify its most critical functions and develop associated risk appetite. Focusing investment and resources where they are needed most, the Operational Resilience team will help the bank to build resistance to failure, establish resilient operations and develop necessary playbooks for coordinated response and recovery. A programme of education and awareness training, coupled with regular scenario-based exercising and detailed risk reporting, will help the bank to identify exposures and areas for remediation.

As a 2nd Line of Defence Risk Type Controller, the Operational Resilience team is also required to help the business to identify, assess, manage and report on business process disruption risk where appropriate. Through regular engagement with all divisions, the team will also perform oversight and challenge, as well as veto where required.

Your key responsibilities

• Partner with stakeholder to facilitate informed risk decision by providing relevant content necessary to formulate a prioritized path forward
• Work with the Risk Manager to embed an effective Risk and Control Environment, supporting the implementation of robust standards into the organization.
• Support the Risk Managers in developing global framework documents for Operational Resilience, including DORA elements, BCM and Crisis Mgmt.
• Provide Framework subject matter expertise to stakeholders in establishing risk frameworks required to mitigate Non -Financial Risk exposures and be regulatory ready
• Understand Operational Resilience To support development and implement key program components across required Operational Resilience workstreams, including but not limited to Governance, Business Continuity and Crisis Management
• Well versed in Business Continuity Management and Crisis Management methodology and implementation of Business Continuity program required
• Managed Crisis as required within the Crisis Management model
• Maintain up to date knowledge of industry trends and standards, risk management practices, legal and local regulatory requirements
• Familiar in managing and/or developing Risk Appetite and Controls framework
• Able to engage regulators and auditors independently
• Able to lead Operational Resilience and BCM related Governance forums, if required
• Build, lead, motivate and engage a team

Your skills and experience

• Minimum of 5 years of risk management experience, preferably in financial or consultancy firm
• Demonstrable experience of operational resilience, business continuity and crisis management lifecycle
• Educated to Bachelors degree level or equivalent qualification / work experience in Risk, Finance, Business, Accounting or Economics is beneficial
• Demonstrable success managing and operating in a matrix environment that encompasses functional and geographical diversity
• Proven track record in operating a measurements-based culture leading to continual improvement
• Must be able to work effectively in business English and (both written and spoken).
• A self-motivated team player, who is organised, innovative and results orientated
• Calm and productive under pressure
• Ability to analyse regulatory, audit and programme requirements and build in required changes to book of work
• Excellent communication skills, both written and verbal are essential Strong PowerPoint skills
• Strong influencing, problem solving, organisational and stakeholder management skills
• Demonstrable success managing and operating in a matrix environment that encompasses functional and geographical diversity
• Ability to clearly document results and recommend improvements to key stakeholders
• Time management the successful candidate will often need to deal with multiple priorities and should therefore be highly organised and be able to multi-task
• Experience in any control or risk management activities within Banking domain is an added advantage.