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10.0 - 15.0 years
12 - 17 Lacs
Pune, Bengaluru, Hinjewadi
Work from Office
This position plays a vital role in maintaining operational excellence, managing multiple support teams, and implementing best practices in a 24x5/24x7 support model, directly contributing to the stability and reliability of key financial systems.Software Required Skills: Deep familiarity with Murex (version 3.1 or higher) in production support environments Proficiency in SQL (with experience writing complex queries for issue analysis and data validation) Shell scripting (Bash, sh) for automation and issue resolution Experience with support ticketing and incident management tools such as ServiceNow or similar platforms Monitoring tools for batch process health and performancePreferred Skills: Experience with cloud or hybrid deployment models Knowledge of other scripting languages (Perl, Python) is a plus Familiarity with infrastructure management tools (e.g., monitoring dashboards, job schedulers)Overall Responsibilities Lead and manage the support team of Batch experts across multiple shifts, ensuring adherence to SLAs and operational standards Monitor and supervise EOD batch processes, ensuring successful completion within designated timelines Provide Level 3 support to troubleshoot and resolve complex technical issues related to Murex systems and infrastructure Analyze and resolve system issues using SQL, logs, and shell scripting, performing root cause analysis Coordinate with stakeholders and platform users for issue escalation, updates, and communication Drive continuous improvement initiatives by reviewing batch processes, automating manual tasks, and optimizing system performance Manage support activities in a dynamic 24x5/24x7 environment, including shift scheduling and resource planning Document procedures, incident resolutions, and support best practices for future reference Support system upgrades, patches, and configuration changes with minimal support disruptionStrategic objectives: Minimize system downtime and batch process failures Improve incident resolution efficiency and batch process performance Enhance automation to reduce manual intervention and errorPerformance outcomes: Consistently achieve or exceed SLAs for batch process success rates Timely and accurate incident resolution with minimal business impact High levels of stakeholder satisfaction through proactive communication and supportTechnical Skills (By Category)Application & Batch Support (Essential): Extensive experience with Murex (version 3.1+), supporting production environments Knowledge of batch processing frameworks, schedules, and workflows Shell scripting for automation, troubleshooting, and process control SQL expertise for data analysis, diagnostics, and validationInfrastructure & Monitoring (Essential): Proficiency in monitoring batch health and infrastructure performance tools Basic understanding of supported infrastructure components (servers, networking, storage)Incident & Change Support (Essential): Use of ServiceNow, JIRA, or similar tools for ticketing and incident trackingOther Technical Skills (Preferred): Knowledge of cloud environments (AWS, Azure) Experience with infrastructure automation tools (Ansible, Puppet)Experience Minimum 10+ years of Murex support experience in production support roles, with significant exposure to L2/L3 management Proven experience leading support teams in 24x5/24x7 environments Strong background in EOD batch processing, incident management, and issue troubleshooting Experience supporting trading, risk, or financial systems Leadership experience managing technical teams, allocating resources, and driving operational excellenceAlternative experience pathways: Candidates with extensive Murex operational experience and demonstrated leadership in supporting complex financial systems may be consideredDay-to-Day Activities Oversee daily batch processing activities, ensuring completion and reporting Manage incident escalations, troubleshooting critical issues affecting end-of-day workflows Monitor system and batch health, investigating anomalies or failures Lead support team in diagnosing, troubleshooting, and resolving issues efficiently Coordinate and communicate support activities with technical teams, vendors, and business users Review batch processes for optimization opportunities and automation Participate in capacity planning, system upgrades, and testing activities Ensure comprehensive documentation of incidents, resolutions, and process changes Conduct team reviews, performance tracking, and support onboarding or training initiativesQualifications Bachelors degree or higher in Computer Science, Engineering, or related field Extensive Murex support and lead experience (10+ years preferred) Certification in Murex or related financial systems support is advantageous Proven leadership experience in managing support teams within high-pressure environments Willingness to work in shifts, including some night/weekend supportProfessional Competencies Strong analytical and troubleshooting skills to resolve complex system issues Leadership and team management capabilities Excellent communication and stakeholder engagement abilities Resilience and adaptability in a dynamic, fast-paced support setting Process-minded with a focus on continuous improvement Ability to prioritize tasks, manage multiple issues simultaneously, and meet deadlines
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace > Job Summary Entrata Software is seeking a DevOps Engineer to join our R&D team in Pune, India. This role will focus on automating infrastructure, streamlining CI/CD pipelines, and optimizing cloud-based deployments to improve software delivery and system reliability. The ideal candidate will have expertise in Kubernetes, AWS, Terraform, and automation tools to enhance scalability, security, and observability. Success in this role requires strong problem-solving skills, collaboration with development and security teams, and a commitment to continuous improvement. If you thrive in fast-paced, Agile environments and enjoy solving complex infrastructure challenges, we encourage you to apply! Key Responsibilities Design, implement, and maintain CI/CD pipelines using Jenkins, GitHub Actions, and ArgoCD to enable seamless, automated software deployments. Deploy, manage, and optimize Kubernetes clusters in AWS, ensuring reliability, scalability, and security. Automate infrastructure provisioning and configuration using Terraform, CloudFormation, Ansible, and scripting languages like Bash, Python, and PHP. Monitor and enhance system observability using Prometheus, Grafana, and ELK Stack to ensure proactive issue detection and resolution. Implement DevSecOps best practices by integrating security scanning, compliance automation, and vulnerability management into CI/CD workflows. Troubleshoot and resolve cloud infrastructure, networking, and deployment issues in a timely and efficient manner. Collaborate with development, security, and IT teams to align DevOps practices with business and engineering objectives. Optimize AWS cloud resource utilization and cost while maintaining high availability and performance. Establish and maintain disaster recovery and high-availability strategies to ensure system resilience. Improve incident response and on-call processes by following SRE principles and automating issue resolution. Promote a culture of automation and continuous improvement, identifying and eliminating manual inefficiencies in development and operations. Stay up-to-date with emerging DevOps tools and trends, implementing best practices to enhance processes and technologies. Ensure compliance with security and industry standards, enforcing governance policies across cloud infrastructure. Support developer productivity by providing self-service infrastructure and deployment automation to accelerate the software development lifecycle. Document processes, best practices, and troubleshooting guides to ensure clear knowledge sharing across teams. Minimum Qualifications 3+ years of experience as a DevOps Engineer or similar role. Strong proficiency in Kubernetes, Docker, and AWS. Hands-on experience with Terraform, CloudFormation, and CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD, ArgoCD). Solid scripting and automation skills with Bash, Python, PHP, or Ansible. Expertise in monitoring and logging tools such as NewRelic, Prometheus, Grafana, and ELK Stack. Understanding of DevSecOps principles, security best practices, and vulnerability management. Strong problem-solving skills and ability to troubleshoot cloud infrastructure and deployment issues effectively. Preferred Qualifications Experience with GitOps methodologies using ArgoCD or Flux. Familiarity with SRE principles and managing incident response for high-availability applications. Knowledge of serverless architectures and AWS cost optimization strategies. Hands-on experience with compliance and governance automation for cloud security. Previous experience working in Agile, fast-paced environments with a focus on DevOps transformation. Strong communication skills and ability to mentor junior engineers on DevOps best practices. If you're passionate about automation, cloud infrastructure, and building scalable DevOps solutions ,
Posted 2 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
Chennai
Work from Office
Job Description:As a SecOps Engineer, you will be responsible for ensuring the security and compliance of our systems and infrastructure. You will work closely with our development, architecture and DevOps teams to identify and remediate vulnerabilities, implement security best practices, automate security processes and ensure compliance with corporate and industry standards. You will also conduct security assessments of our systems and infrastructure to identify vulnerabilities and risks, identify risk owners and implement mitigating controls.Required Skills/Experience - Must have 5 or more years of relevant job experience on AWS - Must be proficient in at least one scripting language such as bash, python, etc. - Experience with remediating security in IAM, S3, AWS Security Groups, NACL, IGW, VPC Network Firewall, VPC, Endpoints and other AWS resources - Expertise in writing JSON IAM and S3 policies deep understanding of AWS policy language - Experience in AWS account security auditing - Experience in scripting using the AWS APIs (boto3 or AWS cli) - Good understand of TCP/IP networking principles and protocols - Experience maintaining secure and reliable cloud infrastructure (OS patch, backup, monitoring, secure logging, and user account creation) - Support or modify underlying AWS infrastructure and services for security hardening - Familiar with cloud deployment automation, as well as build CI/CD pipeline to support cloud-based workloads - Stay on top of the latest AWS security trends and develop expertise in emerging cloud security technologies - Develop and maintain technical documentation in Atlassian Confluence - Proficient using Atlassian Jira ticketing and project management - Experience troubleshooting technical security issues - Must be proficient in both verbal and written communication in English - Must be available to work mostly on Pacific daytime hours (until to 2 pm Pacific time)Desired Skills/Experience - AWS Security-Specialty certification with minimum 3 years practical experience securing AWS environments - Masters/Bachelors degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical field, and two years of experience in related software or systems - 8+ years overall industry experience.
Posted 2 weeks ago
4.0 - 9.0 years
11 - 15 Lacs
Pune
Work from Office
Project description We are looking for an experienced technical developer to work for one of our client from banking industry. Project goal is to maintain and develop solutions focused on digital onboarding platform. Responsibilities As a Python Developer, you will be responsible for designing, developing, and maintaining Python-based applications and services. You will collaborate with cross-functional teams to deliver high-quality software solutions that meet the needs of our business divisions. Your role will involve: Skills Must have Proven experience of more than 4 years as a Python Developer or similar role. Proficiency in Python and its frameworks such as Django or Flask. Strong knowledge of back-end technologies and RESTful APIs. Experience in Pandas, and knowledge of AI/ML libraries like TensorFlow, PyTorch, etc. Experience of working on Kubernetes / OpenShift, Dockers, Cloud Native frameworks. Experience with database technologies such as SQL, NoSQL, and ORM frameworks. Familiarity with version control systems like Git. Familiarity with Linux and Windows Operating Systems. Knowledge of Shell scripting (Bash for Linux and PowerShell for Windows) will be advantageous. Understanding of Agile methodologies and DevOps practices. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work independently and as part of a team. A degree in Computer Science, Engineering, or a related field is preferred. Nice to have Experience in Agile Framework Other Languages EnglishC1 Advanced Seniority Senior
Posted 2 weeks ago
3.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Develop thorough test plans and document the results and progress Develop in-depth functionality and stability automatic tests that will map customer use cases Research the right set of workloads and benchmarks Develop automated test scenarios and environments for End2End automatic evaluation Collect test evidence measurements to ensure system functionality, stability and scalability Establish automatic measures to assess the accuracy Analyze results to find ways to improve functionality coverage Analyze root causes and identify areas for improvement Collaborate with development teams to drive resolution for issues and improvement Generate test automation summary reports for stakeholders review Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 3-6 years of test automation development experience 2-4 years of experience in software testing in the workplace 2-4 years experience in Python/Go/Java programming Good English communication skills (written and oral) and be able to work independently and as part of a team. Knowledge of REST technologies is an important advantage. Preferred technical and professional experience Cloud network concepts including software defined networking, virtual private cloud (VPC), network services such as load balancer, firewall, gateway as it fits in cloud network infrastructure Working knowledge of cloud network infrastructure technologies Linux network internals Linux Virtualization technologies relating to network virtualization Kubernetes, Docker Knowledge of bash, go lang, php, awk Working knowledge of Network tools is an important advantage. Knowledge of Windows and Linux operating systems Knowledge of Github and Jira is an advantage. Fast learner and a team player
Posted 2 weeks ago
2.0 - 5.0 years
6 - 10 Lacs
Gurugram
Work from Office
Develop, maintain, and optimize automation scripts using Python and Bash. Understanding of cloud infrastructure using VMware and OpenStack. Design and execute stability, capacity, and robustness test plans to evaluate software performance under different conditions. Analyse test results and provide actionable insights to development teams for performance improvements. Collaborate with developers and product teams to understand application requirements and define performance criteria. Develop and maintain automated test scripts for performance testing. Monitor application performance in production and identify areas for improvement. Document testing processes, results, and findings clearly and comprehensively. Stay current with industry trends and best practices in performance and robustness testing. Manage the end-to-end life cycle of VNFs, including deployment, scaling, upgrading, and retirement
Posted 2 weeks ago
3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
In this Site Reliability Engineer role, you will work closely with entire IBM Cloud organization to maintain and operationally improve the IBM cloud infrastructure. You will focus on the following key responsibilities: Ability to respond promptly to production issues and alerts 24x7 Execute changes in the production environment through automation Implement and automate infrastructure solutions that support IBM Cloud products and services to reduce toil. Partner with other SRE teams and program managers to deliver mission-critical services to IBM Cloud Build new tools to improve automated resolution of production issues Monitor, respond promptly to production alerts, Execute changes in Production through automation Support the compliance and security integrity of the environment Continually improve systems and processes regarding automation and monitoring. Required education Bachelor's Degree Required technical and professional expertise Excellent written and verbal communication skills. Minimum 3+ years experience in handling large production systems environment Must be extremely comfortable using and navigating within a Linux environment Ability to do low level debugging and problem analysis by examining logs and running Unix commands Must be efficient in writing and debugging scripts 3-5+ years of experience in Virtualization Technologies and Automation / Configuration Managements Automation and configuration management tools/solutionsAnsible, Python, bash, Terraform, GoLang etc. (at least one) Virtualization technologiesCitrix Xen Hypervisor (Preferred), KVM(also preferred), libvirt, VMware vSphere, etc. (at least one) Monitoring technologiesZabbix, Sysdig, Grafana, Nagios, Splunk, etc. (at least one) Working knowledge with Container technologiesKubernetes, Docker, etc. Flexibility to work on shifts to handle production systems Preferred technical and professional experience Good experience inPublic cloud platforms,Kubernetes clusters and Strong Linux skills for managing services across microservices platform, good SRE knowledge in Cloud Compute, Storage and Network services.
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development, DevOps, Microsoft SQL Server, Spring Boot Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Financial/banking industry knowledge preferred- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects Professional & Technical Skills: - Must to Have Skills: Proficiency in Java Full Stack Development, Microsoft SQL Server, DevOps, Spring Boot- Must have knowledge on Core Java (11 and above), Spring/Spring Boot , Hibernate, Kubernetes, Docker, S3, micro-services environment, Database skills (SQL, SQL Server), Angular/React- Secondary skills:Kafka, Spark, BDD, scripting (bourne, korn, bash)- Strong understanding of microservices architecture- Experience with cloud technologies such as AWS or Azure- Knowledge of Agile methodologies- Hands-on experience with front-end technologies like Angular or React Additional Information:- The candidate should have a minimum of 12 years of experience in Java Full Stack Development- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development, Angular, React.js, Spring Boot Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects- Must have knowledge on Core Java (8 and above), Spring/Spring Boot , Hibernate, S3, micro-services environment, Database skills (SQL, SQL Server),Angular/React, DevOps/DevSecOps tools Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development, Spring Boot, React.js, Angular- Good to have :Kubernetes, Docker, scripting (bourne, korn, bash)- Strong understanding of RESTful APIs- Experience with cloud technologies like AWS or Azure- Knowledge of database management systems such as MySQL or MongoDB Additional Information:- The candidate should have a minimum of 8 years of experience in Java Full Stack Development.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : DevOps Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure. A typical day involves utilizing your knowledge in continuous integration, delivery, and deployment, as well as working with cloud technologies and container orchestration. You will also focus on ensuring that systems are secure against potential threats while building and testing end-to-end CI/CD pipelines. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to enhance the development process.- Monitor and optimize the performance of existing CI/CD pipelines. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Good To Have Skills: Experience with container orchestration tools such as Kubernetes or Docker Swarm.- Strong understanding of CI/CD tools like Jenkins, GitLab CI, or CircleCI.- Familiarity with cloud service providers such as AWS, Azure, or Google Cloud Platform.- Experience in scripting languages such as Python, Bash, or Ruby. Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Incident Management, Microsoft SQL Server, Linux Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- At least 8 years of experience in application L1/L2 support.- Extensive experience using SQL.- Having proven experience on incident management and root causes analysis.- Having good ability to express and explain with both technical and non-technical terms verbally and in writing.- Solid experience in scripting languages (Bash, Shell, Korn, ) and command lines (Linux).- Ability to support multiple applications in parallel.- Experience using Jira, Metis and Confluence tools.- Proven ability to assess priorities and act accordingly.- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure effective communication among team members and stakeholders- Identify and address any issues or bottlenecks in the development lifecycle Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management, Microsoft SQL Server, Linux- Strong understanding of incident management processes and best practices- Experience supporting applications using Kafka and API.- Experience monitoring CTRL-M jobs.- Understand concepts of IT Production environment and deployment process,- Understand concepts of ITIL. Experience in working with application monitoring and automation.- Experience in troubleshooting and resolving incidents efficiently- Knowledge of ITIL framework and incident management tools- Ability to coordinate incident response activities and communicate effectively with stakeholders Additional Information:- The candidate should have a minimum of 12 years of experience in Incident Management- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
4.0 - 5.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Bachelor’s degree in a technical field: Computer Science, Engineering, or similar Experience working in an external customer facing technical support role Experience troubleshooting complex technical issues Excellent written and verbal communication skills in English Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc. Experience working with Linux Ability to work in a dynamic, high pressure customer facing environment Ability to manage and prioritize numerous customer issues simultaneously. Additional Skills Considered a Plus Experience with Docker and Kubernetes Experience with ELK stack Experience working with Telecommunication Providers Experience with scripting: Ansible, Bash, Python
Posted 2 weeks ago
6.0 - 8.0 years
18 - 22 Lacs
Hyderabad
Hybrid
Job Title: Automation Lead Infrastructure & Scripting Location: Hyderabad (Hybrid) Job Type: Contract to Hire About the Role: We are seeking a results-driven Automation Lead with strong expertise in Python, Ansible , and other scripting tools to drive automation initiatives across our IT infrastructure landscape. The ideal candidate will have a solid background in networking, Active Directory , and general infrastructure operations , along with a passion for solving complex problems through automation. Key Responsibilities: Lead the design, development, and deployment of automation solutions for infrastructure operations using Python, Ansible , and other tools. Identify manual processes and develop scripts/playbooks to automate configuration, provisioning, and monitoring. Collaborate with network, server, and platform teams to understand requirements and develop end-to-end automation workflows. Maintain and enhance existing automation frameworks, ensuring scalability and maintainability. Implement and manage configuration management, compliance, and orchestration strategies. Mentor junior engineers and establish automation best practices across teams. Integrate with CI/CD pipelines to streamline delivery and deployment processes. Monitor automation performance and provide continuous improvements and updates. Required Skills and Experience: 6+ years of experience in infrastructure engineering or automation. Strong hands-on experience with Python for scripting and automation. Expertise in Ansible for configuration management and orchestration. Experience with other scripting tools such as PowerShell, Bash, Shell scripting , etc is a plus. Solid understanding of network fundamentals (switching, routing, VLANs, firewalls). Exposure to Active Directory, DNS, DHCP , and other Windows infrastructure services. Experience integrating with REST APIs for automation and monitoring purposes. Exposure to version control systems such as Git and CI/CD tools like Jenkins, GitLab CI, or etc . Strong troubleshooting and analytical skills with an automation-first mindset. Nice to Have: Experience with infrastructure as code (IaC) tools like Terraform . Familiarity with containerization (Docker) and orchestration platforms (Kubernetes). Experience with monitoring tools like Prometheus, Grafana, Nagios , etc. Cloud automation experience with Azure, or GCP . Knowledge of ITIL practices and change management processes. Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).
Posted 2 weeks ago
4.0 - 9.0 years
8 - 13 Lacs
Bengaluru
Work from Office
JR: R00195769 Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute --------------------------------------------------------------------- Job Title - AWS Devops + Level 9 (Consultant) + Entity (S&C GN) Management Level: 9-Team Lead/Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must-have skills: AWS Cloud, Cloud Contact Center transformation, CI/CD pipelines, AWS Devops, DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF Good to have skills: AWS Connect, Amazon Connect , Python, Bash, or PowerShell or Node.js Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Configure and manage Amazon Connect instances to enhance customer service operations. Integrate Amazon Connect with other AWS services and third-party applications. Work closely with cross-functional teams to understand requirements and deliver solutions that align with business goals. Troubleshoot and resolve issues related to deployment, infrastructure, and application performance. Provide technical support and guidance to team members and stakeholders. Maintain comprehensive documentation of systems, processes, and configurations. Proven experience in designing and managing cloud based(preferably AWS) infrastructure and deployment pipelines(CI/CD) Proficiency in AWS services, including DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF, etc Strong experience in DevOps tools and practices, including CI/CD and infrastructure as code (Terraform, CloudFormation, CDK, etc) including configuration, integration, and optimization. Working knowledge of one of the programming/scripting languages such as Python, Bash, or PowerShell or Node.js Knowledge of security best practices and compliance requirements related to contact centers and cloud infrastructure. Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 2 weeks ago
8.0 - 12.0 years
11 - 15 Lacs
Kochi
Work from Office
Job Title - Cloud Platform Engineer Associate Manager ACS Song Management Level:Level 8 Associate Manager Location:Kochi, Coimbatore, Trivandrum Must have skills:AWS, Terraform Good to have skills:Hybrid Cloud Experience:8-12 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture) Job Summary Within our Cloud Platforms & Managed Services Solution Line, we apply an agile approach to provide true on-demand cloud platforms. We implement and operate secure cloud and hybrid global infrastructures using automation techniques for our clients business critical application landscape. As a Cloud Platform Engineer you are responsible for implementing on cloud and hybrid global infrastructures using infrastructure-as-code. Roles and Responsibilities Implement Cloud and Hybrid Infrastructures using Infrastructure-as-Code. Automate Provisioning and Maintenance for streamlined operations. Design and Estimate Infrastructure with an emphasis on observability and security. Establish CI/CD Pipelines for seamless application deployment. Ensure Data Integrity and Security through robust mechanisms. Implement Backup and Recovery Procedures for data protection. Build Self-Service Systems for enhanced developer autonomy. Collaborate with Development and Operations Teams for platform optimization. Professional and Technical Skills Customer-Focused Communicator adept at engaging cross-functional teams. Cloud Infrastructure Expert in AWS, Azure, or GCP. Proficient in Infrastructure as Code with tools like Terraform. Experienced in Container Orchestration (Kubernetes, Openshift, Docker Swarm). Skilled in Observability Tools like Prometheus, Grafana, etc., as well as Competent in Log Aggregation tools (Loki, ELK, Graylog) and Familiar with Tracing Systems such as Tempo. CI/CD and GitOps Savvy with potential knowledge of Argo-CD or Flux. Automation Proficiency in Bash and high-level languages (Python, Golang). Linux, Networking, and Database Knowledge for robust infrastructure management. Hybrid Cloud Experience a plus Additional Information About Our Company | Accenture (do not remove the hyperlink) Qualification Experience:3-5 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture)
Posted 2 weeks ago
6.0 - 8.0 years
22 - 25 Lacs
Bengaluru
Work from Office
Candidate Skill: Technical Skills DevOps | Kubernetes | CI/CD | AWS | Azure | GCP | Docker | Helm | Terraform | Ansible | Cloud Infrastructure | Prometheus | Grafana | Jenkins | Git | Bash | Python | Microservices | Cloud-Native | DevSecOps | GitLab CI | Istio JD: We are seeking a DevOps + Kubernetes Engineer to join our dynamic team in Bengaluru or Hyderabad. In this role, you will be responsible for building, maintaining, and scaling our infrastructure using Kubernetes and DevOps best practices. You will work closely with development and operations teams to implement automation processes, manage CI/CD pipelines, and ensure efficient infrastructure management for scalable and reliable applications. Key Responsibilities: Design, implement, and maintain Kubernetes clusters for production, staging, and development environments. Manage CI/CD pipelines for automated application deployment and infrastructure provisioning. Use DevOps best practices to ensure efficient infrastructure management, automation, and monitoring. Automate infrastructure provisioning and application deployments with tools such as Helm, Terraform, or Ansible. Monitor and optimize the performance, scalability, and availability of applications and infrastructure. Collaborate with software engineers to improve system performance and optimize cloud infrastructure. Handle the containerization of applications using Docker and manage them via Kubernetes. Troubleshoot, debug, and resolve issues in production environments in a timely manner. Implement security best practices for managing containerized environments and DevOps workflows. Contribute to the continuous improvement of development and deployment processes using DevOps tools. Required Skills and Qualifications: 6-8 years of experience in DevOps with a strong focus on Kubernetes and containerized environments. Expertise in Kubernetes cluster management and orchestration. Proficiency in CI/CD pipeline tools like Jenkins, GitLab CI, or CircleCI. Strong experience with cloud platforms such as AWS, Azure, or GCP. Knowledge of Docker for containerization and Helm for managing Kubernetes applications. Experience with infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible. Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Datadog. Strong scripting skills in Bash, Python, or Groovy. Experience with version control systems like Git. Excellent problem-solving and troubleshooting skills, especially in distributed environments. Good understanding of security best practices in cloud and containerized environments. Technical Skills: DevOps | Kubernetes | CI/CD | AWS | Azure | GCP | Docker | Helm | Terraform | Ansible | Cloud Infrastructure | Prometheus | Grafana | Jenkins | Git | Bash | Python | Microservices | Cloud-Native | DevSecOps | GitLab CI | Istio
Posted 2 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : DevOps Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function seamlessly within the business environment, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Good To Have Skills: Experience with cloud platforms such as AWS or Azure.- Strong understanding of continuous integration and continuous deployment practices.- Familiarity with containerization technologies like Docker and Kubernetes.- Experience in scripting languages such as Python or Bash for automation. Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Chennai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Amazon Web Services (AWS) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced AWS Cloud Specialist to help design, build, and maintain cloud infrastructure that supports robust and secure connectivity between AWS and Salesforce platforms. The ideal candidate will have strong practical knowledge of core AWS services, including EC2 (VMs), S3, IAM, CloudWatch, and VPC, as well as experience with advanced networking solutions like Direct Connect and NLB. This role is critical to ensuring smooth, secure integration and performance between cloud applications and Salesforce. Roles & Responsibilities:- Design and manage foundational AWS infrastructure components including:EC2 instances (VMs)S3 bucketsIAM roles, users, and policiesCloudWatch, CloudTrail for monitoring and auditing- Architect and implement secure AWS networking using VPC, subnets, route tables, NAT Gateways, and Network Load Balancers (NLBs).- Establish and maintain Salesforce-to-AWS connectivity using Direct Connect, VPNs, and Salesforce Private Connect.- Support Salesforce API integrations and ensure network performance for connected services.- Automate infrastructure provisioning and management using Terraform or CloudFormation.- Monitor system health, diagnose issues, and troubleshoot performance bottlenecks across AWS and Salesforce touchpoints.- Maintain clear documentation for architecture, configurations, procedures, and change management. Professional & Technical Skills: - Proficiency with core AWS services, including:EC2 (virtual machines)S3 (storage)IAM (identity & access management)CloudWatch, CloudTrail- Hands-on experience with:VPC design, subnets, security groups, route tablesDirect Connect, VPN, and hybrid network setupNetwork Load Balancer (NLB) and target group configuration- Understanding of Salesforce integration methods such as Private Connect and REST APIs- Familiarity with cloud networking and security best practices- Experience with Infrastructure-as-Code tools like Terraform or CloudFormation- Strong problem-solving, collaboration, and documentation skills- AWS Certifications (e.g., Solutions Architect Associate, Advanced Networking Specialty)- Exposure to API Gateway, Lambda, and serverless integration- Knowledge of Salesforce authentication protocols (OAuth2, SAML)- Scripting experience (e.g., Python, Bash) for automation tasks- Understanding of compliance standards (e.g., GDPR, HIPAA) and cloud cost optimization strategies Additional Information:- The candidate should have minimum 5 years of experience in Amazon Web Services (AWS).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Incident Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in Mumbai. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead incident management processes effectively- Implement best practices for incident resolution- Analyze incident trends and recommend preventive actions1. Exp. supporting applications using Kafka and API.2. Monitoring CTRL-M jobs3. Understand concepts of ITIL 4. Experience in automation and using Jira, Metis and Confluence tools" Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management- Strong problem-solving skills- Excellent communication and interpersonal abilities- Ability to work under pressure and meet deadlines- Good To Have Skills: Experience with ITIL framework1. L1/L2 Application support and Incident management 2. Experience using SQL and scripting languages (Bash, Shell, Korn)3. Command lines (Linux/Unix)" Additional Information:- The candidate should have a minimum of 5 years of experience in Incident Management- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
7.0 - 12.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : AWS Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Should be a AWS certified Summary :As an Application Designer with expertise in AWS Architecture, you will be responsible for designing and defining requirements for applications that meet business process and application requirements. Your typical day will involve working with cross-functional teams, analyzing business requirements, and designing scalable and secure AWS architectures. Roles & Responsibilities:- Design and develop scalable and secure AWS architectures for applications, ensuring high availability, fault tolerance, and disaster recovery.- Collaborate with cross-functional teams to analyze business requirements and design applications that meet business process and application requirements.- Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures.- Provide technical guidance and mentorship to junior team members, ensuring adherence to best practices and standards for AWS architecture design and development.- Stay updated with the latest advancements in AWS architecture and cloud computing, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in AWS architecture design and development and Terraform .- Good To Have Skills: Experience with other cloud platforms such as Azure or Google Cloud Platform.- Strong understanding of cloud computing concepts and principles, including Infrastructure as Code (IaC), DevOps, and microservices architecture.- Experience with containerization technologies such as Docker and Kubernetes.- Experience with scripting languages such as Python or Bash.- Solid grasp of networking concepts and protocols, including TCP/IP, DNS, and VPN.- Experience with security and compliance frameworks such as SOC 2, PCI DSS, and HIPAA. Additional Information:- The candidate should have a minimum of 7.5 years of experience in AWS architecture design and development.- The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering scalable and secure AWS architectures.- This position is based at our Bengaluru office. Qualification Should be a Graduate Should be a AWS certified
Posted 2 weeks ago
5.0 - 10.0 years
13 - 17 Lacs
Pune
Work from Office
Project Role : Security Architect Project Role Description : Define the security architecture, ensuring that it meets the business requirements and performance goals. Must have skills : Security Platform Engineering Good to have skills : Java Enterprise Edition, Amazon Web Services (AWS), Infrastructure As Code (IaC)Minimum 5 year(s) of experience is required Educational Qualification : BE or BTech Degree in Computer Science:As a Security Architect, you will be solving deep technical problems and building creative solutions in a dynamic environment working with knowledgeable and passionate SDEs. You are experienced building for the cloud designing for five 9s, globally distributed all active deployments, horizontal scalability, fault tolerance, and more. You are motivated by learning, evaluating, and deploying new technologies. Our services are deployed in an Amazon Web Services environment, and so you will be working hands on with many AWS components. You thrive in true agile, highly paced, production facing environment. You have a low tolerance for mediocrity. You love to write code and build extraordinary things.We are looking for coders, people who love to code, just like we do. You should be energetic, confident, and ready to contribute in many areas of the software development lifecycle. You may be involved in all the aspects from research, design, specs, coding, and bug fixing. Our team focus is on writing dependable code and getting high quality products and services to market as quick as possible. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and implement security policies and procedures.- Conduct security assessments and audits.- Stay updated on the latest security trends and technologies. Professional & Technical Skills: - Experience with CICD pipelines (i.e. Jenkins) with building and/or configuring pipelines for build and deployment of software.- Coding knowledge and experience with SQL- Experience of writing scripts in Python, PowerShell or Bash- Experience in building highly-available (HA) production-grade solutions in AWS.- CICV, CICD, Automation (Terraform a plus)- Experience designing/implementing high performance Web services using SOA/REST/Microservices- Experience in the design/build/maintenance/refactor of large scale low latency high performance systems- Ability to quickly learn and develop expertise in existing highly complex applications and architectures- Extensive knowledge with high volume distributed application development in cloud environment- Strong troubleshooting and debugging skills, particularly in both production and non-production environments.- Experience using Agile methodologies, TDD, Code review, clear and concise documentation- Strong analytic, problem solving, and troubleshooting skills- Uncommon ability and motivation to tackle problems and learn fast- Ability to perform at a high level within a technical team- Ability to work independently with minimal supervision- Excellent communication and relationship skills- Distributed teamwork Additional Information:- The candidate should have a minimum of 5 years of experience in Security Platform Engineering.- Minimum 3 years experience building AWS cloud native services using EC2, S3, ECS, SQS, API Gateway, Lambda, etc.- Minimum 5 years coding knowledge and experience with java and/or C++ and object oriented methodologies- Minimum 1 year experience with CICD pipelines (i.e. Jenkins) with building and/or configuring pipelines for build and deployment of software.- This position is based at our Pune office.- A BE or BTech Degree in Computer Science or related technical field or equivalent practical knowledge is required. Qualification BE or BTech Degree in Computer Science
Posted 2 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps, Linux Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving discussions, providing insights and solutions to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps, Linux. Release mngt , Env mngt , App. monitoring & DevOps , linux / python- Strong understanding of continuous integration and continuous deployment practices.- Experience with containerization technologies such as Docker and Kubernetes.- Familiarity with cloud platforms like AWS, Azure, or Google Cloud.- Ability to automate processes using scripting languages such as Bash or Python. Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps, Database Management, Oracle AQ Good to have skills : Agile MethodolgyMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving discussions, providing insights and guidance to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate the integration of new technologies and methodologies to improve application efficiency.- Mentor junior team members, providing guidance and support in their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps, Database Management.- Strong understanding of continuous integration and continuous deployment practices.- Experience with cloud services such as AWS, Azure, or Google Cloud Platform.- Familiarity with containerization technologies like Docker and Kubernetes.- Knowledge of scripting languages such as Python or Bash for automation tasks. Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
What you will do: Design, implement, and maintain observability solutions (logging, monitoring, tracing) for cloud-native applications and infrastructure. Develop and optimize diagnostics tooling to quickly identify and resolve system or application-level issues. Monitor cloud infrastructure to ensure uptime, performance, and scalability, responding promptly to incidents and outages. Collaborate with development, operations, and support teams to drive improvements in system observability and troubleshooting workflows. Lead root cause analysis for major incidents, driving long-term fixes to prevent recurrence. Resolve customer-facing operational issues in a timely and effective manner. Automate operational processes and incident response tasks to reduce manual interventions and improve efficiency. Continuously assess and improve cloud observability tools, integrating new features and technologies where vital. Create and maintain comprehensive documentation on cloud observability frameworks, tools, and processes Who you will work with As a member of the Site Reliability Engineering (SRE) team, you will collaborate with a diverse group of professionals across various functions and regions. You will work closely with: Software Engineering Teams: Partner with developers to ensure that new features and services are reliable, scalable, and observable from the outset. You'll participate in design reviews and contribute to the overall architecture to enhance system performance and reliability. Coordinate with SRE team to automate deployment processes, manage infrastructure as code, and ensure seamless deployment pipelines. Product Management: Engage with product managers to understand customer requirements and ensure that reliability and performance are integral parts of product roadmaps. DevOps and Infrastructure Teams: Customer Support: Collaborate with customer support teams to diagnose and resolve incidents, providing insights and tools that enable faster troubleshooting and improved user experiences. Security and Compliance Teams: Work alongside security experts to maintain compliance with industry standards, ensuring that all systems and processes adhere to security best practices. Global Network Operations Teams: Interact with global operations staff spread across India, Europe, Canada, and the USA to support 24/7 service reliability and incident response. Data Analytics and Reporting: Team up with data analysts to create meaningful dashboards and reports that provide insights Who you are: Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience. 8+ years of experience in cloud engineering, (SRE), or DevOps. Expertise with cloud platforms (AWS, Azure, GCP) and related monitoring/observability tools (e.g., Prometheus, Grafana, Datadog, ELK Stack). Strong experience with diagnostics and troubleshooting tools for cloud services. Proficient in scripting languages (Python, Bash, etc.) and infrastructure-as-code (Terraform, CloudFormation). Experience in operational incident management, including root cause analysis and post-mortem reviews. Solid understanding of containerization (Docker, Kubernetes) and microservices architecture. Knowledge of network performance monitoring and debugging techniques. Desire to solve complex problems Proactive in communicating and handling stakeholders remotely and in various time-zones Demonstrated ability to collaborate with Engineering teams.
Posted 2 weeks ago
7.0 - 9.0 years
10 - 12 Lacs
Hyderabad
Work from Office
About the Role As part of the Research and Development function, the global Cloud DevOps team combines software development and cloud operations to provide continuous integration and delivery of cloud-enabled products and solutions. Responsible for deployment and continuous monitoring to ensure various cloud-specific customer requirements/SLAs are met. As a Principal Cloud Operations Developer, you will utilise your experience to continually improve the security posture of AVEVAs Cloud solutions, as well as lead and implement improvements to the deployment process and our monitoring and reporting capabilities. You will also support and guide development teams and create best-practice templates and processes. Working closely with your development and portfolio colleagues, together you will bring new solutions to the cloud following a standard framework to ensure they are operationally secure, stable and scalable. The global, 24x7 nature of the team means there may be a requirement for occasional work outside of the standard day and to be on call as part of a shared team rota. Key responsibilities Provide timely and effective response to incidents, particularly security incidents, to minimize the impact on our customers and keep colleagues updated as required. Work with development teams to advise and contribute to security improvements, cloud architecture, operational stability, cost management and reporting requirements for our cloud solutions. Independently learn, gain expertise and then lead implementations of new capabilities and tools supporting security and infrastructure governance and monitoring. Continually develop and improve DevOps processes, adding value through optimization, automation and effective reporting. Proactively manage cloud environment security to minimize service impacting issues. Ensure new services meet required security and operational readiness standards before being accepted into operations. Ensure on-going compliance to security practices and policies. Provide subject matter expertise to business stakeholders as required. Stay current on security industry trends, tools and best practices. Qualifications The following list applies to Azure and/or AWS Platforms. Hands-on in cloud infrastructure as code development, with the ability to lead architecture and technology evaluations and decisions. Willingness to learn cloud security principles, practices and tools. Strong enterprise software development experience preferably with e.g. C# .NET. Expertise in PowerShell, Bash and/or Node JS scripting. Knowledge of API development, REST, microservices and serverless architectures. Knowledge and experience of operational support, software development and deployment methodologies and principles. Strong written, verbal and presentation skills, able to convey information clearly and concisely to technical and non-technical audiences. Attention to detail, diligent and tenacious. Excellent analysis and dissemination skills. High degree of personal motivation and ability to self-manage. Maintains and develops relevant industry and technology knowledge. Preferred Qualifications Web application development. Experience/expertise in authentication and authorisation protocols such as OpenID Connect. Experience/expertise in DNS, TLS and network architectures. Experience in web application security principles and practices, or penetration testing. Certifications in Azure and/or AWS. Hands-on experience working within an Information Security accredited framework e.g. ISO27001, 27017/18. Experience working in Agile software development such as Scaled Agile Framework (SAFe).
Posted 2 weeks ago
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