Business Banking Relationship Manager Working Capital HDFC

0.0 - 1.0 years

1 - 3 Lacs

Delhi NCR, , India

On-site

Job Purpose: Responsible for acquiring new asset relationships, managing a portfolio of 3040 BBG clients, ensuring high service quality, and driving cross-sell opportunities across the mapped geography. The role demands strong business development, relationship management, and internal coordination to meet business and profitability targets. Key Responsibilities: 1. Business Development & Acquisition Acquire new business banking asset relationships through various sourcing channels including branches, leads, and market mapping. Achieve volume and profitability targets through customer acquisition and deepening existing relationships. Actively work with branch teams to generate and convert leads; update lead status in CRM and follow defined sales processes. Identify wallet share and cross-sell opportunities for liabilities, salary accounts, insurance, and investment products. Ensure strong return on capital and improved portfolio yield. 2. Relationship Management Maintain and strengthen long-term relationships with BBG customers and their associated entities. Resolve customer issues related to trade, foreign exchange, asset servicing, and daily banking transactions. Conduct regular client visits and maintain structured call memos in CRM for effective tracking. Enhance income per household (IPH) and customer-to-group (CTG) metrics. 3. Credit, Documentation & Disbursement Coordinate with credit teams for CAM preparation, approvals, and query resolutions. Oversee documentation and ensure timely deferral closure, legal and technical report tracking, and post-disbursement compliance. Negotiate terms and pricing with clients while ensuring risk-return alignment. 4. Cross-Functional Coordination Liaise with internal stakeholders: Credit, Ops, Trade Desk, Treasury, CMS, E-Net, and Salary teams for seamless transaction processing and customer servicing. Collaborate with other product teams to improve product penetration and customer satisfaction. 5. Compliance & Portfolio Health Monitor and maintain portfolio health through regular reviews, housekeeping, and timely renewals of facilities. Manage stress accounts proactively and implement appropriate exit, restructuring, or recovery strategies. Ensure compliance with KYC, AML, and internal risk guidelines. Educational Qualifications: Post-Graduate in Finance / Business Management or Chartered Accountant Experience: Minimum 23 years of experience in Working Capital / BBG sales and service in a Private Sector Bank Key Skills: Strong Financial and Balance Sheet Analysis Sales, Influencing & Negotiation Skills Deep Knowledge of Banking Products and SME Segment Strong Communication & Relationship Management Problem-Solving & Analytical Thinking Knowledge of Regulatory Norms and Banking Compliance Major Stakeholders: Customers & Promoters Credit Underwriting Teams Branch Banking Teams Operations & Disbursement Units Legal & Compliance Treasury, Salary, and CMS Teams Product & Insurance Teams (Life/General) Trade & Forex Desk Retail Assets and Credit Card Teams

Posted 1 week ago

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NRI Relationship Manager V Konnect

6.0 - 11.0 years

10 - 15 Lacs

Gurugram

Work from Office

Managing the banking and investments relationship of clients and responsible for overall growth of Liabilities & Investment business from NRI segment Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment. Identify current and potential relationship with additional revenue potential and grow business Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc. Proactively sell the full range of consumer and commercial product to current and potential NRI Relationships of the bank Increase CASA balance in allocated portfolio either through Deepening or Acquisition Driving higher product and channel penetration to deepen mapped relationships and to increase wallet share with the Bank Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values Face to the client and First person Responsible for service and sales satisfaction of mapped clients Financial Planning and Investment Advisory to NRI clients Driving revenue business to generate fee income through products like mutual funds, investments and insurance Ensure all sales activity is recorded online as per the organizational process Capture and maximize the business opportunity through detailed client profiling as per organizational process

Posted 3 weeks ago

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Relationship Officer - Digital Banking - Sales Kotak Life Insurance

0.0 - 2.0 years

2 - 5 Lacs

Gurugram

Work from Office

Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- - Have good awareness of Corporates with entry point links in those corporates. - Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. - Cross sells bank products to existing set of Corp Sal customers which are mapped. - Handle Investment and Insurance requirements of clients - Informs customers of new products or product enhancements to further expand the banking relationship. - Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. - Goes beyond the professional need of the customer by providing other products - enhancement of customer value - Maintains complete relationship record for assigned customer accounts. - Penetration of group/family account of the existing mapped base. - Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- - Good communication and presentation skills. - Willing to travel extensively within the city limits. - Two- wheeler and an android phone is must. - Liability Sales experience or KYC knowledge is an added advantage. - Graduate with Minimum 0-2 Yrs. of experience.

Posted 1 month ago

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