172 Backend Support Jobs - Page 2

We are looking for a skilled System Failure Analysis Engineer with hands-on experience in mobile phone backend process failure analysis, teardown, and detailed reporting. The candidate should be analytical, methodical, and capable of identifying root causes of failures to drive quality improvements. Key Responsibilities: Perform Failure Analysis (FA) of mobile phones during backend production processes. Conduct teardown and repair activities to identify physical and functional issues in mobile hardware. Analyze backend process parameters impacting product performance and yield. Prepare detailed Failure Analysis and Yield Reports for internal and customer reviews. Utilize structured problem-solving techniques like 4M Analysis and 5W1H to identify root causes. Work closely with cross-functional teams (Production, QA, Engineering) for process improvement. Operate tools such as OMM (Optical Measuring Machine) , VHX (Digital Microscope) , and other measuring instruments. Apply logical thinking and structured diagnostics to detect anomalies in system behavior and design. Required Skills: Hands-on experience with teardown, inspection, and repair of mobile phones or electronic components Strong understanding of Failure Analysis methodologies Proficiency in FA report and yield report preparation Familiarity with 4M/5W1H analysis techniques Experience with measuring tools like OMM, VHX, Vernier, Micrometers Strong analytical and logical thinking skills Basic understanding of backend production processes in electronics Preferred Candidate Profile: Experience in mobile phone, electronics, or semiconductor industries Ability to work under pressure and solve problems independently Good documentation and communication skills

Designation- Senior Customer Support Executive We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues promptly, and delivering an excellent customer experience across multiple channels, including phone, email, and chat. Key Responsibilities: Respond to customer queries via phone, email, chat, or other communication channels in a timely and professional manner. Resolve customer complaints and issues efficiently, ensuring high customer satisfaction. Maintain a deep understanding of the companys products or services to provide accurate information and guidance. Coordinate with internal departments (sales, logistics, technical, etc.) to ensure customer needs are met. Log all customer interactions and maintain accurate records in the CRM system. Follow up with customers for feedback, issue resolution, or service confirmation. Assist in order tracking, returns, replacements, and payment queries as required. Meet performance metrics such as response time, resolution rate, and customer satisfaction scores. Escalate complex or unresolved issues to the appropriate departments or supervisors. Continuously identify areas for improvement in service delivery and provide input to enhance processes. Requirements: Bachelor’s degree in any discipline (preferred but not mandatory). 1–3 years of experience in a customer service or support role (freshers can also apply). Strong verbal and written communication skills in [specify language(s), e.g., English, Hindi]. Basic computer literacy and familiarity with CRM or support tools. Ability to handle pressure and manage multiple tasks efficiently. Customer-oriented mindset with problem-solving skills and a positive attitude. Preferred Skills: Experience with customer support tools like Zoho Desk, Freshdesk, or Salesforce. Multilingual proficiency is a plus. Prior experience in e-commerce, FMCG, tech, or services industry is an advantage.

We seek a proactive Operations Executive to handle office admin and backend ops, coordinate field teams, assign tasks, track performance, and resolve issues. Must multitask and support both technical and logistical operations efficiently.

Jewellery Manufacture company is hiring Experienced backend/backoffice executive in Howrah Ankurhati location Graduate with good knowledge in Excel minimum 3 years experience in Backend handle client order and load in production followup salary 35000

Position: Technical Support Backend Process (Chat) Work Location: Thane (Work From Office Personal System) Joining: Immediate Job Details: Nature of Job: Troubleshooting via chat Rounds: HR Interview AMCAT Test Operations Interview Quality: C3 / B2 Voice Shifts: 24x7 rotational shifts (Strictly following IBU boundaries of Thane) Week Off: 6 working days with 1 rotational weekly off Requirements: Experience: HSC/Graduate with 6 months experience in chat process or any other relevant experience (Salary up to 25,000 in-hand) Graduate freshers (Salary 21,000 in-hand) Immediate joining available. Interested candidates can contact now.

We are hiring for Sales Coordinator for our Dalhousie branch. Preferred candidate profile - Only female can apply for the position. Graduation must. Candidate should be know the basic knowledge of computer. Experience - minimum 3-6 months in calling. No fresher. Salary - 10500-11000 Nth +pf+esic( depending on interview) Job roll - Maintain all database. Good relationship with stakeholders. Present daily, weekly and monthly report. Connect with the customers over the phone and solve their problem (If required). Customer handling. It is work from office only. No work from home. Timing - Monday - Saturday (10:00a.m-7:00p.m) Interview location - Chandni. Interview date - 16.07.25 Interview timing - 10:00a.m to 12:30p.m Candidate must be maintain formal attire and bring updated cv along with passport size photo. Must mention on cv : 'Applied for Sales Coordinator' Contact person Hr Sarmistha

Job Title : Customer Service Executive Location : New Delhi /Gurgaon Department : Customer Service Employment Type : Full-time About Lenskart: Lenskart is Indias leading eyewear brand, focused on delivering world-class products and exceptional customer experiences. With a strong presence online and offline, we are redefining the way people see and shop for eyewear. Join us and be a part of a customer-obsessed team thats transforming vision care for millions. Role Summary: We are hiring Customer Service Executives under the Universal Support model. In this role, you will handle customer queries and issues across all major channels inbound and outbound voice calls, chats, emails, and social media supporting both direct customers and store teams. Based on business needs, you may be assigned to a specific Line of Business (LOB). This is a multi-skilled role that requires flexibility, adaptability, and strong customer orientation. Key Responsibilities: Interact with customers through voice, chat, email, and social media platforms. Resolve queries related to products, orders, returns, exchanges, delivery issues, and general support. Make outbound calls for follow-ups, feedback collection, and issue resolution. Coordinate with internal teams to ensure timely resolution of escalated or complex issues. Support in-store teams in resolving customer escalations received via retail channels. Maintain detailed and accurate records of each interaction in CRM systems. Follow standard operating procedures (SOPs), quality standards, and compliance policies. Stay updated with product knowledge, ongoing promotions, and process updates. Key Performance Indicators (KPIs): Customer Satisfaction Score (CSAT) Maintain high customer satisfaction through quality service. Average Handling Time (AHT) Efficiently manage time across all interactions. First Contact Resolution (FCR) Resolve customer issues within the first contact wherever possible. Response Time (TAT) – Ensure timely responses across email, chat, and social media. Quality Score – Adhere to SOPs, communication protocols, and accuracy guidelines. Schedule Adherence – Maintain shift discipline and punctuality. Daily Productivity – Meet daily targets across channels (calls, chats, emails, tickets). Escalation Rate – Minimize avoidable escalations through proactive resolution. Repeat Rate – Reduce repeat customer contacts by resolving issues completely. Reopen Rate – Ensure accuracy and completeness to avoid ticket reopenings. Case Management – Effectively manage open cases, follow-ups, and closures within SLA. Escalation Control – Flag genuine escalations while independently handling routine queries. Note: All KPIs, targets and benchmarks will be defined on a monthly basis in line with business goals and process requirements. Required Skills & Qualifications: Education: Minimum HSC or Graduate in any discipline. Experience: Minimum 1 year of experience in a customer service role (voice/chat/email/BPO/e-commerce). Good communication skills in English; knowledge of regional languages is a plus. Comfortable with rotational shifts, including weekends and public holidays. Basic computer skills and familiarity with CRM tools, ticketing systems, and chat/email platforms. Strong interpersonal skills, empathy, and a solution-oriented mindset. Intrested Candidates can share their resumes on 9599754185 / 9155392395

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Fusion Talent Management Cloud. Experience: 3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Customer Care Billing Functional. Experience: 5-8 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Mandatory Skills: SAP SD - Sales and Distribution Experience: 3-5 Years

Roles and Responsibilities Maintain confidentiality and adhere to company policies. Collaborate with team members to achieve common goals and objectives. Ensure accurate and timely completion of tasks related to data entry operation, data maintenance, and backend support. Provide support to various departments such as shipping operations, inventory management, customer operations, investment operations, and backend processes. Manage back office operations, ensuring efficient data entry, maintenance, and processing. Desired Candidate Profile 0-5 years of experience in back office operations or a related field. Proficiency in data entry operation, data maintenance, and backend processing. Strong understanding of shipping operations, inventory management, customer operations, investment operations, and backend processes. Key Responsibilities: 1. Order Management: - Process and fulfill customer orders accurately and promptly. - Handle the logistic processing of each order right from booking the courier to handing over to the packaging team 2 .Inventory Management: - Track and manage inventory levels, ensuring that stock is updated and accurate. - Conduct regular stock audits and address any discrepancies. 3. Administrative Support : - Perform various administrative tasks such as filing, data entry, and correspondence. - Assist in preparing and managing documentation related to operations and compliance. - Support the operations team in implementing process improvements and efficiencies. 4. Compliance and Reporting: - Ensure compliance with company policies, industry regulations, and data protection laws. - Prepare and present regular reports on key metrics and performance indicators. - Assist in audits and assessments as required. 5. Co-ordination with the logistics Team: - Co-ordinating with the logistics team to ensure daily pickup of parcels - Co-ordinating and escalating any delays with the logistics team 6. Inter Team Co-ordination: -Co-ordinating with various teams in the company and updating them on any queries that they might have.

Backend Executive Data & Record Management: Maintain databases, enter and verify data, prepare reports Admin Support: Manage filing, documentation , Proficient in MS Office, CRM/ERP systems Please contact - kameswari - 81229 19784 Required Candidate profile A proactive, detail-oriented professional with a 0–5 years’ experience in administrative or back-office roles, supporting internal operations, ensuring smooth coordination with Back-office teams

Role & responsibilities : BACK END SALES SUPPORT - System work - Offers, Orders, Mails, Handling Customer calls, Co-ordinating with Field Sales team and Logistic teams etc., Knowledge of SAP is an added advantage Preferred candidate profile : Fresh or Experienced Graduates or Diploma holders in any discipline (Arts ,Science , Commerce, Engineering) . Good communication skills in English & Excellent knowledge in MS Office. Perks and benefits : ESI, PF, Insurance & other Benefits

Job Title: Part-Time Data Entry (Work from Home) Looking for a simple and flexible job you can do from home Join us as a Data Entry Typist! Whether you're a student, stay-at-home parent, or just looking to make extra income, this role is a great fit. What You'll Do: Type and format data from scanned documents into MS Word Complete and submit work on time What You Need: Basic computer or smartphone skills High school pass (minimum) No experience required Perks: 20 hours a week Flexible shifts work anytime! 100% remote Zero work pressure Apply now and start working from your comfort zone!

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client 1.Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: SAP SD - Sales and Distribution. Experience:3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Procurement Cloud. Experience: 5-8 Years.

Min 1 or 2 years experience in Apparel Retail Good in Advanced Excel Maintain periodical MIS ERP - Frontend and Backend support Article Creation, Vendor Code Creation, Vendor Documents Upload, Complete Vendor Registration Purchase Order Update Promotion Details STO Creation Ecommerce Sites handling will be an advantage

Dear candidate, We have an urgent requirement of Data Entry Operator (Work From Home) who is dedicated and serious about his work. you are convenience from Home for male & female only with maximum benefits. Position: Fresher /Computer Operator/ Data Entry Operator skills needed: basic computer knowledge . graduation not mandatory No Age Bar No Work Pressure,No Targets. Mobile/Desktop/Laptop Is Mandatory to do this work Experience: Minimum Experience: 0 years Maximum Experience: up to 5 years. You can work from home by doing your current activities like job, business or college. Thank you

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday HCM Core. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: JDEdwards EnterpriseOne - Finance. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: JDEdwards Distribution and Logistics. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: JDEdwards Distribution and Logistics. Experience5-8 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday HCM Core. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: JDEdwards EnterpriseOne - Finance. Experience5-8 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Apps SCM Functional. Experience5-8 Years.