Backend Executive

0 years

1 - 0 Lacs

Posted:4 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description

Job Summary:

The Backend Executive is responsible for accurately entering and processing customer orders into the company's system. This role ensures timely order fulfillment, maintains clear records, and coordinates with various departments to guarantee customer satisfaction.

Key Responsibilities:

  • Order Entry: Accurately input customer orders into the system, ensuring all details are correct.
  • Order Verification: Review orders for completeness and accuracy, addressing any discrepancies.
  • Coordination: Coordinate with sales, inventory, and logistics teams to ensure smooth order processing and fulfillment.
  • Record Maintenance: Maintain up-to-date records of all orders and related communications.
  • Customer Communication: Respond to customer inquiries regarding order status, modifications, or cancellations.
  • Reporting: Generate regular reports on order status, processing times, and any issues encountered.

Job Type: Full-time

Pay: ₹10,381.02 - ₹16,000.00 per month

Schedule:

  • Day shift

Work Location: In person

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