3.0 - 8.0 years

3 - 5 Lacs

Chennai

Remote

JOB DETAILS: SHIFT TIME- US SHIFT (NIGHT SHIFT) WORK MODE- WFH (WORK FROM HOME) Bachelor's degree with experience in AR Collection, B2B Collection, B2C Collection. Understanding Collection Process. Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Location - Pan India

Posted 2 days ago

Apply

Collection Specialist Sutherland

2.0 - 7.0 years

3 - 6 Lacs

Pune

Work from Office

Manage the end-to-end accounts receivable process including follow-up with customers via calls and emails to ensure timely payment collection. Maintain accurate records by updating aging reports, applying credits, and resolving discrepancies. Collaborate with Billing, Finance, Legal, Tax, and Customer Service teams to address disputes and queries, while monitoring high-risk accounts and escalating issues as needed. Continuously identify process improvements to enhance customer experience and meet monthly productivity goals. Prepare detailed reports and provide regular visibility to leadership. Location - PAN India

Posted 2 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.