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- 5 years
10 - 14 Lacs
Chennai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Mandatory Skills DataIku for ETL operations and preferably other ETL tools like Informatica. Good in Python Coding, SQL, GIT Proven experience as a Data Engineer, Data Integration, Data Analyst. Preferred Skills Banking Domain exposure and AI/ML, Data Science exposure ? 7+ years of experience, including 2+ years of experience in delivering projects in DataIku platforms. Proficiency in configuring and optimizing Dataiku’s architecture, including data connections, security settings and workflow management. Hands-on experience with Dataiku recipes, Designer nodes, API nodes & Automation nodes with deployment. Expertise in python scripting, automation and development of custom workflows in Dataiku Collaborate with data analyst, business stakeholders and client to gather and understand the requirement. To contribute to the developments in DataIku environment to apply data integration with given logic to fulfil Bank Regulatory requirement and other customer requirement. Gather, analyse and interpret requirement specifications received directly from the client. Ability to work independently and effectively in a fast-paced, dynamic environment. Strong analytical and problem-solving skills. Familiarity with agile development methodologies. Participate in the CR/Production deployment implementation process through Azure DevOps ? ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 13 Lacs
Chennai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Mandatory Skills: Teradata. Experience5-8 Years. Please find the Teradata JD Below Good understanding of DWH Good Experience in Teradata (Bteqs), Oracle and SQL Server ETL Knowledge like (Informatica) BI Knowledge (like Power BI or looker) Basic Shell scripting Scheduling tools like (Maestro) Good understanding of CICD in Azure DevOps or GitHub, with knowledge of Jenkin Jobs ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Teradata. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
4 - 7 years
15 - 25 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
we are hiring for Job Position - APIM Developer (Azure API Management) Location - Hyderabad , Mumbai Experience - 4-7 years Notice Period - Only Immediate Joiner ( Serving Notice period Max 5 Jun 2025 ) Mandatory Skills - Azure API Management (APIM), RESTful API design, policy expressions (routing, transformation, caching, throttling), OAuth2.0/JWT/API key security, Azure DevOps, ARM templates/Bicep, API versioning, Azure Monitor/Application Insights, and OpenAPI (Swagger). Interested candidate please share your CV's on - rutuja.s@bwbsol.com / 9850368787
Posted 1 month ago
6 - 8 years
14 - 24 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
we are hiring for Job Position - Senior Azure DevOps Engineer Experience - 6 - 9 Years Notice Period - Only Immediate Joiner can Apply ( Serving Notice Period max 5 Jun 2025 ) Location - Bangalore Mandatory skills: Azure DevOps, CI/CD pipelines, Azure infrastructure (VMs, networking, storage), Linux administration, IaC (ARM Templates/Terraform/Bicep), Git, scripting (Bash/PowerShell/Python), web servers (Apache, NGINX, Tomcat), and monitoring tools (Azure Monitor/Log Analytics). Interested Candidate please share your CV's on rutuja.s@bwbsol.com / 9850368787
Posted 1 month ago
5 - 9 years
10 - 15 Lacs
Noida, Mumbai, Pune
Hybrid
An experienced Automation Testing professional with strong expertise in Playwright for a contractual position. The ideal candidate should have a solid foundation in both automation and manual testing, experience in API testing & CI/CD tools.
Posted 1 month ago
5 - 9 years
10 - 15 Lacs
Ahmedabad, Chennai, Bengaluru
Hybrid
An experienced Automation Testing professional with strong expertise in Playwright for a contractual position. The ideal candidate should have a solid foundation in both automation and manual testing, experience in API testing & CI/CD tools.
Posted 1 month ago
5 - 10 years
11 - 16 Lacs
Mumbai
Work from Office
Senior Applications Technical Specialist - MUM02BP Company Worley Primary Location IND-MM-Mumbai Other Locations IND-KR-Bangalore, IND-AP-Hyderabad, IND-MM-Pune, IND-TN-Chennai, IND-MM-Navi Mumbai Job Applications Schedule Full-time Employment Type Employee Job Level Experienced Job Posting Apr 16, 2025 Unposting Date May 16, 2025 Reporting Manager Title Senior General Manager We deliver the worlds most complex projects Work as part of a collaborative and inclusive team Enjoy a varied & challenging role Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. The Role As a Senior Applications Technical Specialist (ServiceNow-Senior HRSD Developer) with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc The Role Ensure project deployment as per conceptual design documentation and architecture Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria Primary resource responsible for development of enhancements & fixes, and ongoing support of ServiceNow HRSD Design, develop and implement service portal related enhancements/fixes with the ServiceNow HRSD module Develop integrations on ServiceNow platform to various modules ITSM, HRSD, Custom Apps, Etc., Build and maintain Service Catalogues/ Record Producers inclusive of workflow and Orchestration Create and maintain client scripts, business rules, UI Policies, widgets, service portal, jobs, etc. (JavaScript/HTML/CSS) Troubleshoot and resolve any potential technical application issues. Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.) Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments Proactive, responsive and focused on anticipating future requirements and/or issues Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation. Develop clear and concise technical/process documentation Global Reports creation and administration with platform analytics or performance analytics features Provide HRSD application training to business teams and help desks (train the trainer) About You To be considered for this role it is envisaged you will possess the following attributes Relevant Knowledge and Experience Excellent interpersonal and presentation skills Fluent in spoken and written English Strong knowledge and familiarity with HR processes Overall 10 to 12 years of SN experience 5+ years experience with ServiceNow HR Service Delivery 2 to 3 years as a ServiceNow Administrator 8+ years experience as a ServiceNow Developer inclusive of JavaScript 5+ years experience using web services in ServiceNow (REST and SOAP) 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, IntegrationHub, Service Graph connectors) Experience implementing and maintaining SLAs Experience acting as an administrator for platform & all ITSM, ITOM, HRSD & Custom Apps modules Experience acting as the primary regression testing resource for a ServiceNow upgrade. Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution Strong understanding of the HRSD and ITSM security models for creation and maintenance Sound knowledge of industry standards and methodologies of Integrations Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Oracle Taleo, Azure DevOps, Office 365, SharePoint, MS Teams Ability to work with globally dispersed virtual teams across several disciplines Experience with ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB) highly desirable. Personal Qualities/Behaviours
Posted 1 month ago
4 - 8 years
7 - 17 Lacs
Udaipur
Work from Office
Kansoft Solutions Pvt. Ltd. is a fast-growing IT solutions provider delivering cutting-edge digital and cloud solutions to global clients. We are looking for a passionate and experienced Azure DevOps Technical Architect to join our team in Udaipur to lead cloud-based DevOps transformations. Key Responsibilities: Design and implement scalable, secure, and robust DevOps pipelines using Azure DevOps. Architect CI/CD solutions across multiple environments for both legacy and cloud-native applications. Collaborate with development, QA, and operations teams to streamline build, release, and deployment processes. Define and enforce DevOps best practices, infrastructure automation, and configuration management strategies. Evaluate and implement monitoring, alerting, and logging solutions to ensure system reliability and performance. Mentor development teams on DevOps culture, tools, and practices. Lead cloud migration and modernization initiatives for enterprise applications. Manage Infrastructure as Code (IaC) using ARM templates, Terraform, or Bicep. Required Skills & Qualifications: Strong hands-on experience with Azure DevOps , CI/CD Pipelines , and Git repositories . Expertise in Infrastructure as Code (Terraform/ARM/Bicep). Deep knowledge of Azure Cloud Services App Services, Functions, AKS, VNets, Key Vault, Storage, etc. Experience with Docker , Kubernetes , and container orchestration in cloud environments. Solid scripting knowledge using PowerShell , Bash , or Python . Proven experience in DevOps architecture design , cloud security, and system monitoring tools (like Prometheus, Grafana, App Insights). Familiarity with Agile/Scrum methodologies. Excellent problem-solving, leadership, and communication skills.
Posted 1 month ago
2 - 4 years
3 - 8 Lacs
Kochi
Work from Office
Job Summary: KOTT Software is a well-established, ISO 9001:2015, 100% EOU company in Enterprise Product development and Offshore Software Development Services since 1997, to its dedicated global clientele. KOTT Software is a pioneer in offering client-centric, robust business solutions based on its enterprise solutions and applications, and is acknowledged as a leader amongst its peers. We are looking for skilled Software Engineers/Senior Software Engineers to join our team in designing, developing, and maintaining scalable web applications hosted on the Azure cloud. Candidates should have at least 2+ years of hands-on experience , with a strong emphasis on back-end development using ASP.NET Core. Depending on your experience and skill, you will be involved in the front-end and back-end of the application stack, ensuring the seamless integration of Vue. JS, ASP.NET, and MongoDB. This is an exciting opportunity for a developer who enjoys working in a collaborative environment and is passionate about building scalable, high-performance software solutions. Key Responsibilities Design, develop, and maintain scalable server-side logic using ASP.NET Core. Create and manage RESTful APIs and web services with a strong focus on clean architecture and reusable components. Ensure high code quality by writing unit tests and participating in code reviews. Integrate MongoDB for efficient data storage, querying, and optimization. Collaborate with front-end developers to ensure seamless integration of APIs with Vue.js-based interface. Monitor and enhance application performance and scalability. Participate in Agile development ceremonies such as sprint planning and retrospectives. Utilize Azure DevOps for build, deployment, and continuous integration workflows. Ensure the API layer is secure, efficient, and scalable. Collaborate with cross-functional teams, including designers, developers, and QA engineers. Required Skills Strong expertise in ASP.NET Core, Web API development. Proficiency in C# and .NET Core best practices. Hands-on experience with MongoDB for database management and optimization. Exposure in SignalR-based real-time communication modules is an advantage. Familiarity with Vue.js, JavaScript, and TypeScript for front-end development is an advantage. Experience in designing and consuming RESTful services. Familiarity with Azure DevOps for CI/CD and project management. Experience with Git or other version control systems. Experience working in Agile/Scrum environments. Excellent problem-solving and debugging skills. Experience with other front-end frameworks such as React or Angular is an advantage. Knowledge of Docker and containerization technologies. Exposure to cloud platform, Microsoft Azure. Experience with Application Insights or similar tools for performance monitoring and diagnostics.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure DevOps. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3 - 5 years
4 - 8 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
1 - 3 years
4 - 7 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
10 - 20 years
2 - 3 Lacs
Bengaluru
Remote
We are looking for .Net+Azure+Azure devops Developer- Senior . Experience: 10+ Years Notice: 30 days max Location: remote Job Description: Must-Have Skills Application Development Azure DevOps and CI/CD pipelines Terraform and Infrastructure as Code (IaC) .NET and C# SharePoint Microsoft Azure Key Responsibilities 1. Azure Development: Build and maintain applications using Azure Functions, App Service, SQL Database, Logic Apps 2. Integration: Connect Azure with on-premise and third-party systems using Logic Apps, API Management, Service Bus 3. DevOps Practices: Automate infrastructure and deployments via Azure DevOps, ARM templates, and Terraform 4. Security & Compliance: Implement security best practices and perform regular audits to ensure data protection 5. Monitoring & Optimization: Use Azure Monitor and Application Insights to ensure high performance and cost-efficiency 6. Documentation: Maintain detailed architecture and deployment documentation 7. Collaboration: Work cross-functionally with architects, developers, and infrastructure specialists 8. Innovation: Stay current with Azure updates and recommend next-gen cloud solutions Preferred Certifications Candidates with active certifications will be given priority. Including, but not limited to: Azure Developer Associate Azure DevOps Engineer Expert Azure Administrator Associate Azure Solutions Architect Expert Power Platform Developer Associate Power Platform Solution Architect Expert Azure Database Administrator Associate Azure AI Engineer Associate
Posted 1 month ago
4 - 8 years
10 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
3 - 7 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Azure DevOps Operations. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
About The Role Strong automation skills (Devops + Python) CSP platform (AWS or Azure or GCP) Design, implement, and manage security measures for cloud-based systems and applications. Develop and maintain automated security scripts and tools using Python. Utilize Python for defining functions, automation tasks, and integrating with CI/CD pipelines. Build automation solutions using multiple Python libraries such as requests, boto3, pandas, etc. Collaborate with development and operations teams to integrate security best practices into the DevOps pipeline. Implement and manage Terraform-based infrastructure as code (IaC) and CI/CD deployments. Ensure compliance with security policies, standards, and regulatory requirements. Stay updated with the latest security trends, threats, and technologies. Provide guidance and training to team members on security best practices, automation techniques, and Terraform usage. Work on CNAPP tool and build/customize the rulesets as needed including exclusion handling. Work on CNAPP tool integrations and automations. Band - B3 Location - Bangalore CBR - 130K ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: DevOps-Terraform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
11 - 15 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: DevOps. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
6 - 10 years
10 - 14 Lacs
Pune
Work from Office
About The Role Location – Pune only CBR 5-8 - 120K Job title Release Engineer LocationPune, India Experience 6-10 years Release Engineer Key Responsibilities: o Support CI/CD PipelinesAssist in managing and improving CI/CD pipelines for various applications, ensuring efficient and automated build, test, and deployment processes. o AutomationWork on scripting and automating routine tasks such as code deployments, server provisioning, and configuration management. o Monitoring & TroubleshootingMonitor build and deployment processes, identify and troubleshoot issues, and ensure the stability of the release process. o CollaborationCollaborate with development, QA, and operations teams to ensure smooth integration and deployment of new software releases. o DocumentationMaintain clear documentation for release processes, configurations, and deployment instructions. o Environment ManagementAssist in managing and maintaining development, staging, and production environments. o Configuration ManagementSupport the use of configuration management tools like Ansible, Puppet, or Chef to ensure consistency across environments. Must Haves : o Basic Knowledge of CI/CD ToolsFamiliarity with CI/CD tools like Azure-DevOps, GitLab CI, Jenkins, or similar. o Scripting Skills: Experience with scripting languages like Bash, Python, or PowerShell. o Version ControlUnderstanding of version control systems like Git. o Operating SystemsFamiliarity with Linux/Unix-based operating systems. Nice to Have: o Experience with containerization tools like Docker and orchestration tools like Kubernetes. o Exposure to Infrastructure as Code (IaC) tools like Terraform, Helm Charts o Basic understanding of networking, DNS, and load balancing. o Familiarity with monitoring tools like Prometheus, Grafana, or Nagios. ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Azure DevOps Operations. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
11 - 15 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Kubernetes. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
10 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Azure DevOps Operations. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: DevOps. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Cloud Data Platform Engineering. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
10 - 14 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ? Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ? Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: DevOps-Terraform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3 - 5 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
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Azure DevOps is a rapidly growing field in India with increasing demand for professionals skilled in this area. Job seekers looking to explore opportunities in Azure DevOps can expect a promising job market with attractive career prospects. In this article, we will delve into the key aspects of Azure DevOps jobs in India to help job seekers navigate this field effectively.
Here are 5 major cities in India actively hiring for Azure DevOps roles: - Bangalore - Pune - Hyderabad - Mumbai - Chennai
The average salary range for Azure DevOps professionals in India varies based on experience levels. Entry-level professionals can expect to earn between INR 6-10 lakhs per annum, while experienced individuals with 5+ years of experience can command salaries ranging from INR 12-18 lakhs per annum.
In the field of Azure DevOps, a typical career progression may follow the path from Junior Developer to Senior Developer, then advancing to a Tech Lead role. As professionals gain more experience and expertise in Azure DevOps, they may explore opportunities in roles such as DevOps Engineer, Azure Architect, or Cloud Solutions Architect.
In addition to proficiency in Azure DevOps, professionals in this field are often expected to have knowledge and skills in: - Continuous Integration/Continuous Deployment (CI/CD) pipelines - Infrastructure as Code (IaC) tools like Terraform - Containerization technologies such as Docker and Kubernetes - Scripting languages like PowerShell and Python
As you navigate the Azure DevOps job market in India, remember to equip yourself with the necessary skills and knowledge to stand out in interviews and excel in your career. Stay proactive in learning and exploring new technologies to enhance your expertise in Azure DevOps. Prepare diligently, showcase your capabilities confidently, and embark on a rewarding journey in the dynamic world of Azure DevOps jobs in India. Good luck!
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