Associate Director - Talent Partner

About Omnicom Global Solutions

 Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom.

OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management.

We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey.

Let us build this together!

About our Practice Area:

Omnicom Precision Marketing Group (OPMG) agencies and consultancies specialize in digital transformation, data-driven product and service design, technology implementation, CRM and digital experience design. Know more: https://omcpmg.com/

Why Join Us?

The OGS-OPMG partnership empowers some of the world’s iconic brands with Knowledge, Innovation, and Transformation. When you join, you become part of a dynamic team that delivers high-impact solutions in the marketing and communications space. Here’s what makes us unique:

We are a growing community that blends creativity, technology, and data-driven insights to transform the way brands connect with their audiences.

Bringing you the best of both worlds – our team partners with key OPMG strategists while staying rooted in OGS’ culture and values.

Access to top brands in the industry.

Helping you own your career – unlock diverse learning and upskilling opportunities, along with personalized talent development programs.

Empowering you with an inclusive, rewarding, and engaging work environment centred around your well-being.

End-to-End HR Management: Manage and oversee People Programs and projects for all staff employees at OGS India for the assigned Practice Area ensuring smooth collaboration and strategic alignment.

Employee Lifecycle Management: Serve as the key touchpoint across the entire employee journey, from pre-onboarding to offboarding for the Practice Area leads at OGS India.

People & Culture Reporting: Develop and present weekly reports and insights on key people-related metrics, including talent retention, engagement, development, and growth to enable the Practice Area to take timely action and to inform potential adjustments to partner initiatives.

Primary Point of Contact: Act as the dedicated representative for the designated Practice Area, working towards continuous improvement across the talent partnership.

Query Resolution & Compliance: Ensure timely resolution of queries from the Practice Area HR teams within the defined turnaround time (TAT).

Culture Advocacy: Champion Practice Area culture and team engagement by conducting deep-dive sessions with OGS India Employees, Practice Area Leadership and reviewing OGS surveys analysing trends, and providing insights for improvement.

Strategic Partnership Development: Strengthen relationships with Practice Area by proactively collaborating and engaging the Practice Area early to inform People & Culture programs & design specific calendar as per the needs of the Practice Area.

Issue Resolution & Program Implementation: Serve as the liaison between Practice Area and the People & Culture team, effectively addressing concerns and mitigating risks for ongoing programs such as Performance Management.

Engagement & Retention Initiatives: Drive strong employee relationships to enhance loyalty, boost productivity, and improve employee retention, fostering open communication and productivity between Practice Area and OGS talent.

Optimization of Engagement Touchpoints: Identify and activate key engagement opportunities, addressing gaps in people experience and implementing solutions.

Performance Management & Goal Setting: Drive ongoing agency strategies, setting measurable goals and key performance indicators (KPIs) for sustained success that influence the (center managing the PM process). Ensuring smooth initiation and on-time completion for all team members with a comprehensive communication plan for regular updates to all stakeholders.

Best Practice Implementation: Apply industry-leading HR practices across the employee lifecycle to optimize agency engagement and retention.

Required Skills & Qualifications

Minimum 12–18 years of client-facing experience with global and internal stakeholder management.

A minimum of 10 years of the overall experience in a strategic HR business partnering role with global stakeholder engagement.

Communication & Documentation:

Excellent written and spoken English, with the ability to communicate with clarity, precision, and purpose.

Strong documentation skills, including case study presentations related to the employee lifecycle for networks and agencies.

Operational & Analytical Skills:

Advanced multitasking ability to collaborate across People & Culture teams, cross-functional teams, and global stakeholders.

Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

Ability to handle Practice Area queries and provide resolutions within defined TATs.

Operational efficiency champion bringing in best practices to enable faster and efficient decision making, quicker turnarounds, self-service capability, etc.

Additional skills (preferred):

• Strong sense of ownership and accountability in driving people priorities within the assigned Practice Area, focusing on employee retention and motivation.
• Excellent relationship-building skills to foster trust and cross-functional collaboration.
• Adaptability to thrive in a fast-paced, evolving environment.

Eligibility Criteria

• Management professional - MBA / Equivalent
• 12-18 years work experience
• Leadership skills
• Handle multiple global stakeholders
• Data driven & analytical – Abreast with HR tools & policies

What’s in store for you?

• Work on people priorities within the assigned Practice Area, ensuring smooth collaboration and alignment.
• Strengthen employee experience at every touchpoint, from pre-onboarding to offboarding.
• Act as the key liaison between Practice Area and the People & Culture team, effectively addressing concerns and mitigating risks for ongoing programs such as Performance Management.