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Assistant Manager P2P & OTC

8 - 10 years

25 - 30 Lacs

Chennai

Posted:1 day ago| Platform: Naukri logo

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Skills Required

BPO Supply chain SAP Billing Workflow Customer service Oracle Auditing OTC Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Metayb is a fast-growing digital transformation company empowering organizations to thrive in the digital-first era. In just three years, weve built a team of 300+ experts focused on creating seamless customer experiences, boosting operational efficiency, and delivering actionable insights. Our core strengths include Digital Transformation, Data Science, SAP Implementation, Workflow Automation, Finance, and Supply Chain services, with aspirations to expand into IoT, AI/ML, and Virtual Reality. By leveraging emerging technologies, Metayb aims to be a trusted global partner in delivering impactful, future-ready solutions.

Job Summary:

The Assistant Manager P2P (Procure-to-Pay) & OTC (Order-to-Cash) will be responsible for managing end-to-end transactional processes across both towers. This role includes supervising daily operations, ensuring accurate and timely execution of deliverables, maintaining internal controls, and leading a team of approximately 20 members. The ideal candidate will have strong process knowledge, leadership capabilities, and experience in a fast-paced, dynamic environment.

Key Responsibilities:

Team & Stakeholder Management:

  • Lead and manage a team of ~20 staff across P2P and OTC functions.
  • Ensure effective task allocation, performance monitoring, and career development.
  • Conduct regular team meetings, one-on-ones, and feedback sessions.
  • Collaborate with cross-functional teams and business units to ensure alignment and issue resolution.
  • Manage stakeholder communication and expectations through structured governance.

Process Management P2P:

  • Oversee invoice processing, payments, vendor management, and issue resolution.
  • Ensure timely and accurate processing of vendor invoices and employee reimbursements.
  • Monitor and improve TAT (Turnaround Time) and accuracy for payment runs.
  • Ensure compliance with approval workflows, tax regulations, and internal controls.

Process Management OTC:

  • Oversee customer billing, collections, cash application, and dispute resolution processes.
  • Drive process adherence, customer master data accuracy, and timely closure of open items.
  • Coordinate with sales, commercial, and customer service teams to resolve issues promptly.
  • Manage credit control activities and support month-end closing requirements.

Operational Excellence:

  • Drive process standardization, documentation (SOPs), and efficiency initiatives.
  • Identify automation opportunities and work with tech teams to streamline operations.
  • Monitor KPIs/SLAs and lead root cause analysis for operational issues.
  • Ensure 100% compliance with internal controls and audit requirements.

Reporting & MIS:

  • Prepare daily/weekly/monthly dashboards for leadership review.
  • Support internal and external audits with data and process walkthroughs.
  • Provide timely analysis on aging reports, payment status, and open receivables/payables.

Key Requirements:

  • Education:

    Graduate/Postgraduate in Finance, Accounting, or related field; CA/ICWA/ MBA (Finance) preferred.

  • Experience:

    8 10 years of experience in Finance Operations with at least 2 3 years in a team lead or assistant manager role.
  • Strong understanding of end-to-end P2P and OTC cycles.
  • Hands-on experience with ERP systems (SAP/Oracle/MS Dynamics preferred).
  • Ability to lead large teams, manage performance, and drive engagement.
  • Strong communication, analytical, and stakeholder management skills.
  • Exposure to Shared Services/BPO/Global Business Operations is a plus.

Disclaimer:

The job title mentioned in this description is generic and intended for broad categorization purposes. The final designation will be determined based on the candidate s performance during the interview process, relevant experience, and alignment with the organizational hierarchy.

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