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Tata Communications
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Assistant Manager - Cybersecurity Operations

Assistant Manager - Cybersecurity Operations

Tata Communications

5 - 10 years

9 - 14 Lacs

Chennai

Posted:2 days ago| Platform:

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Skills Required

checkpoint networking perimeter security cisco fortigate it security security analysis operations management side cyber security network security itil framework soc information security siem vulnerability assessment cism itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Major Responsibilities:
Manage the Perimeter Security technologies deployed by Tata Communication on client infrastructure including Firewall, Proxy, 2FA, etc.Handle change and support requests from customersPerform initial troubleshooting on issues and escalate to shared SOC team as needed via portal, email or phone.Follow up requests and incidents for resolution and ensure client is communicated regularlyEstablish good working relationship with the stakeholders on the client sideSend regular reports on the tasks performed to the TCL ManagerProvide hands and feet support for the remote team inside the client infrastructure for troubleshooting and other activities.Work with vendors to resolve internal and customer issues in a timely mannerSupport client on their regular office days. Candidate would also be expected to be flexible with timings to support issues and major activities like upgrades or maintenance.Experience and qualificationBachelors degree in Engineering or equivalent5-8 years of Experience in Networking and Perimeter Security. Good knowledge in Firewalls, Proxies and in Two Factor AuthenticationTechnical Skills:Candidate should have handled at least any two of the Firewall products. Cisco, Checkpoint, Palo Alto, and FortiGate,Experience with any of these Proxy products Bluecoat or Zscaler.Understanding of security landscape and different tools usedGood Communication and interpersonal Skills are mandatory.Industry certifications in the above products would be an added advantage.Familiarity with ITIL framework would be an advantage

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Assistant Manager - Cybersecurity Operations