Assistant Engineer/Technician

As a pioneer IT service provider based in Malaysia and a technical bridge between Korea and Malaysia, MK TECH is committed to delivering simple yet cost-effective Business Technology Solutions for your company. Our dedicated team focuses on developing unique and efficient solutions to meet the needs of our customers, with the goal of localizing high technologies in the local area. We pride ourselves on offering innovative, cost-effective, and straightforward technology solutions. Our mission at MK TECH is to provide top-notch engineering solutions that enhance productivity and reliability for our clients. We aim to stay ahead of technological advancements by offering sustainable and innovative solutions that cater to the ever-evolving needs of our customers. At MK TECH, we uphold core values that drive our operations: - Innovation: Continuously improving and innovating our solutions to meet industry demands. - Quality: Commitment to the highest standards of quality in all our services. - Customer Focus: Prioritizing customer satisfaction and building long-term relationships. - Integrity: Upholding honesty and transparency in all our business dealings. - Teamwork: Fostering a collaborative and supportive work environment. Our services include: - Automation Machinery: Design, installation, and maintenance of automation machinery and clean room equipment. - Technical Support: Providing 24/7 technical support to address and resolve any equipment issues. - System Monitoring: Continuous monitoring and maintenance of automation control systems and M&E equipment. - Training: Conducting training sessions for customers and technicians on product operation and maintenance. - Project Management: Managing improvement projects to enhance the efficiency and reliability of production machines. As a member of our team, your responsibilities will include: - Escalating technical issues to the relevant parties and ensuring follow-up until resolution. - Ensuring adherence to all standards and procedures. - Addressing queries and resolving issues related to the usage of standard applications and IT services. - Providing monthly help desk reports. - Developing and applying mechanical designs to meet system specifications and operational requirements. - Assisting in the qualification of designs by overseeing prototype building and testing. - Delivering technical product documentation for production release. - Ensuring effective maintenance services for electrical and field instruments and resolving related issues. - Performing maintenance, overhaul, and repair as needed. - Testing and validating repair work to ensure quality. The ideal candidate for this role should: - Possess a Degree/Diploma in Computer Science, Software Engineering, IT, Electrical, Electronic, Mechanical, or Mechatronics Engineering. - Have at least 2 years of experience, preferably in an Engineering or Helpdesk/Technical Support role. - Demonstrate excellent communication and interpersonal skills. - Be highly goal-driven and excel in fast-paced environments. - Be a strong team player capable of managing multiple stakeholders. - Adapt well to changing environments and be willing to work in shifts with 30-60% travel. - Have proficiency in Microsoft Office and PC-based machine control systems. This position is based in Sanand, Ahmedabad, Gujarat. Local applicants are encouraged, while PR or foreign applicants can apply subject to company discretion if no suitable local candidates are available. Join MK TECH for: - A company with a solid track record of performance. - A fantastic work culture. - Attractive Salary & Benefits. - A collaborative and supportive work environment.,