Assessment Process Specialist (Project Management)

Synopsis

The Assessment Process Specialist I assists Assessment Specialists and other Process Specialists in managing

the impact of schedules, processes, policies, tools and systems on test design and the development and delivery

of assessment components for programs. The developed tests and related products are closely aligned to the

current subject-area standards and student-learning objectives. This position works under the direction of

Senior Assessment Process Specialists and/or Assessment Specialists to coordinate a testing program and

oversee the test production process.

• Project & Workflow Management (with Tools)

• Streamline and monitor operational workflows for efficiency. Plan and track development activities

and deliverables. Use tools like Power BI, Smartsheet, Microsoft Project, and Jira for scheduling,

reporting, and issue tracking. Align project timelines with master schedules and update key

stakeholders. Lead or participate in team meetings to communicate progress and resolve issues.

• Meeting & Committee Coordination

• Plan and schedule committee meetings and facilitator training. Coordinate preparation and shipping

of meeting materials.

• Stakeholder Communication & Liaison Liaise with ETS staff, vendors, clients, and internal teams.

Serve as a contact for business units, professional services, and operations. May support clients and

candidates with program guidance and representation.

• Schedule & Budget Tracking

• Prepare and monitor project timelines and deliverables (e.g., recordings, test forms, exports). Support

budget development (cost and staffing estimates). Track project expenses and revise monthly

forecasts.

• Documentation & Quality Management

• Support documentation and tracking in the Quality Management System. Assist with test-related

materials (reports, proposals, surveys). Oversee copyright activities for assigned groups.

Process Outputs and Deliverables

• Test items, forms and plans that are aligned to standards and client expectations

• Fair, reliable and valid assessments

• Secure test materials

• Process Improvements

• Customer Satisfaction

• Knowledge transfer/learning

Skills in the spotlight

• Bachelors degree in field of specialty is required.

• A minimum of 3 years of experience in process or project management, administration, operational or

technical activities is required Strong writing skills, well-developed organizational skills, and a

willingness/adeptness with regards to learning new technology are required.

• Experience in assessment development and up-to-date knowledge of the industry, trends, and

standard practices are preferred.