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ASP.Net Web Developer

1 - 5 years

3 - 6 Lacs

Noida Gurugram

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Web technologies Telecommunication ASP.Net Customer support Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Excellent communication skills required.

  • Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.

  • Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.

  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

  • Listen attentively to customer needs and concerns; demonstrate empathy.

    • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.

    • Required Skills:-

    • Freshers with good communication skills will work candidates will work.

    • Freshers from travel domain with good communication skills

    • Experienced customer support candidates in travel domain

    • Ready to work in rotational shifts (No Night Shifts for females)

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