Area Debt Manager-Recoveries-BIL, Personal Loan & MBL

The Area Collection Manager-BIL, Personal Loan and MBL plays a crucial role in managing a team and coordinating operational recovery activities for an area credit portfolio within the assigned territory. The primary responsibility involves overseeing the front-end delinquency management, administration of corporate policies, and ensuring minimal front delinquencies. This position requires close collaboration with the legal team to provide legal guidance on managing delinquencies effectively. The Area Collection Manager holds end-to-end collection responsibilities for the allocated area, contributing significantly to the bank's organizational objectives. Responsibilities include managing a team for collections of specific products, ensuring collection efficiency and cost optimization, tracking and controlling delinquencies by bucket and Days Past Due (DPD), reviewing account allocations and targets, and following up with default customers through a dedicated team. The Manager must ensure that collection agencies and executives comply with legal guidelines, monitor productivity parameters, maintain adequate field staff availability, conduct thorough background checks on appointed agencies, and collaborate with the legal team to take necessary legal actions. Additionally, the Manager is expected to build strong relationships with key clients to facilitate timely collections and determine effective strategies for enhancing collection efficiency. From a managerial perspective, attracting and retaining top talent for key positions within the reporting structure is vital for success in this role. The ideal candidate for this position should possess a graduate or post-graduate degree, with a minimum of 8+ years of relevant experience in collections. The role is based in Mumbai and falls under the Retail Banking function, focusing on collections to achieve the organization's larger objectives.,