Appointment Setter

Roles & Responsibilities:

• Setup qualified meetings via telecalling for our closers
• Cold call prospective clients and increase mass reachout via telecalling
• Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors
• Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions
• Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads daily and manage pipeline
• Achieve monthly targets, and unlock fast growth opportunities

Qualifications:

• Minimum 60% aggregate or equivalent CGPA in academics
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Proficient with Microsoft Office / Google Documents