Concierge Executive Westin Hotels & Resorts

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a member of the Rooms & Guest Services Operations team at The Westin Pune Koregaon Park, your role is crucial in assisting management with various tasks to ensure the smooth operation of the hotel. You will be responsible for training, evaluating, counseling, motivating, and coaching employees, playing a key role in upholding the Guarantee of Fair Treatment/Open Door Policy process. Your ability to develop and maintain positive working relationships, support your team in achieving common goals, and address employee concerns will be essential. In this position, you will need to adhere to company policies and procedures, report any accidents or unsafe work conditions, and maintain a professional and clean appearance at all times. Your duties will include welcoming and acknowledging guests, anticipating their service needs, assisting individuals with disabilities, and communicating clearly and professionally. Additionally, you will be required to ensure quality standards are met, handle information on computers/POS systems, and perform physical tasks such as standing, sitting, walking, and lifting objects weighing up to 10 pounds. The ideal candidate for this role should possess a high school diploma or G.E.D. equivalent, along with at least 1 year of related work experience and 1 year of supervisory experience. While no specific license or certification is required, a commitment to upholding Marriott International's values of equal opportunity and non-discrimination is essential. At The Westin, we are dedicated to empowering our guests to enhance their well-being during their travels. To achieve our brand mission of becoming the premier wellness brand in hospitality, we need passionate and engaged associates like you to bring our unique programming to life. As an ideal candidate for The Westin, you are someone who is active, optimistic, and adventurous, embracing your own well-being practices both on and off the property. Join our global team, unleash your potential, and become the best version of yourself at The Westin.,

Posted 2 days ago

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Concierge Executive Marriott International, Inc

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As an integral part of the team, your role involves assisting management in various aspects such as training, evaluating, counseling, motivating, and coaching employees. You will be the primary point of contact for the Guarantee of Fair Treatment/Open Door Policy process, setting an example as a role model for others. Building and maintaining positive working relationships is essential, as you support the team in achieving common goals and addressing employee concerns effectively. It is crucial to adhere to company policies and procedures, report any accidents or unsafe conditions promptly, and maintain confidentiality of proprietary information while upholding the company's assets. An important aspect of your responsibilities includes welcoming and acknowledging guests, addressing their service needs proactively, assisting individuals with disabilities, and expressing genuine appreciation towards guests. Clear and professional communication is key, both verbally and in written documents, while maintaining high standards of quality. Your duties may also involve using computer systems/POS systems, being physically active by standing, sitting, walking, and handling objects weighing up to 10 pounds independently. Flexibility in performing other reasonable job duties as assigned by Supervisors is expected. **Preferred Qualifications:** **Education:** High school diploma or G.E.D. equivalent. **Related Work Experience:** Minimum of 1 year of related work experience. **Supervisory Experience:** Minimum of 1 year of supervisory experience. **License or Certification:** None required. At Marriott International, we are committed to fostering an inclusive work environment that celebrates the unique backgrounds and experiences of our associates. We promote equal opportunities and non-discrimination based on any protected basis, including disability, veteran status, or other legally protected factors. At Westin, our focus is on empowering guests to enhance their well-being while traveling, enabling them to be the best version of themselves. To fulfill our brand mission of becoming the leading wellness brand in hospitality, we seek passionate and dedicated associates to bring our distinctive programming to life. We encourage our associates to prioritize their own well-being practices both at work and in their personal lives. Ideal candidates for Westin are passionate, active, optimistic, and adventurous individuals who strive to do their best work, find purpose, be part of a global team, and become the best version of themselves.,

Posted 1 week ago

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