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0.0 - 4.0 years

0 Lacs

kozhikode, kerala

On-site

The job responsibilities include facilitating cross-channel feedback from customers and employees to management and executive teams. You will work closely with team leaders, managers, and department heads to understand departmental needs and goals. Ensuring that all activities adhere to local, federal, industry, and company standards will be a key part of your role. You will be responsible for observing, reviewing, and analyzing processes to identify inefficiencies and areas for improvement. Additionally, you will be expected to identify and resolve any issues in the production process. Male candidates are preferred for this position. This is a full-time, permanent position suitable for freshers. Please note that the work location for this role is in person.,

Posted 3 days ago

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

The responsibilities for this role include: - Automating processes across products and digital transformation of existing credit processes to address rising costs and new customer preferences. - Working closely with the Product, Technology, and Business teams to devise the best and most innovative solutions for solving customer needs. - Monitoring the performance of solutions to ensure better Turnaround Time (TAT) and process management. - Ensuring uniform processes and analyzing various processes to recommend changes that initiate cost savings, optimize resources, and enhance operational efficiency. - Monitoring the overall functioning of processes, identifying improvement areas, and implementing measures to maximize customer satisfaction. - Conducting random process audits and focusing on efficiency, productivity improvement, and increase productivity through internal process reviews. - Implementing technology interventions and efficiency building through best practices in the market. - Tracking productivity, optimizing costs, negotiating contracts, rationalizing resources, and promoting automation. The ideal candidate for this position should have an MBA/PGDBA/PGPM or an equivalent qualification.,

Posted 5 days ago

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