282 Amc Jobs - Page 12

Role: Service Delivery Manager Location: Chennai - Taramani Company: Accel IT Services About Us: Accel IT Services, a division of Accel Limited, is a reliable and long-term digital transformation partner for IT, VSAT and enterprises customers. The company specializes in Warranty and Logistics Management Services, Infrastructure Management Services, Large Project Management, Cloud Infrastructure, Enterprise Security, RPA, Managed Services, and Training. With the acquisition of Computer Factory Private Limited and Ensure Services (India) Limited, the company has expanded its geographic footprint and portfolio across Country. Position Overview: We are looking for a highly experienced Service Delivery Manager whos shall be handling multiple Key Accounts and ensure customer satisfaction by addressing people and process issues (if any). Renewal of existing accounts, Mining these accounts for more business by upselling and cross selling other service offerings and Collection are the major KRA's for this role. Key Responsibilities: Lead and manage Key accounts in the region ensuring consistent and high-quality customer service across the region. Develop and implement effective service delivery strategies and policies in alignment with company objectives and customer expectations. Oversee regional service delivery, provide leadership, support, and performance management. Monitor key performance indicators (KPIs) and service metrics to identify areas for improvement and implement corrective actions. Collaborate with clients to understand their needs and ensure service delivery meets or exceeds their expectations Drive innovation and continuous improvement in service delivery processes, leveraging new technologies and best practices. Ensure compliance with industry standards, regulatory requirements, and internal policies. Act as the primary escalation point for critical service issues, ensuring prompt and effective resolution. Report to senior leadership on service delivery performance, challenges, and strategic initiatives. Qualifications: Bachelors degree in IT, Business Administration, or a related field. A Masters degree is preferred Minimum 10 yrs of experience in IT service delivery, with at least 5 years in a senior leadership role. Experience in working with the Management. Excellent leadership, communication, and interpersonal skills. Proven track record in managing national service delivery operations and driving performance improvements. Strong analytical and problem-solving abilities Experience with handling Brands. Customer-focused with a commitment to delivering high-quality service. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Join us at Accel, and be part of a team that is shaping the future of IT enabled services. We look forward to your application.

Designation : Electronic Engineer/ Service Engineer Qualification : B.E/B.Tech/Dip. In Electronics & Communication Engineering Experience : 1- 4 years, preferably from Maritime field Locations : Jamnagar, Kolkata, Vizag Job Description: 1. Installation & Commissioning of Communications & Navigational Equipment on board commercial/defence vessels and customer sites. 2. Troubleshooting & Repair of above equipment both at customer site and/or in workshop. 3. Routine & Preventive maintenance of Equipment/Systems under AMC. 4. Preparation & planning towards delivering a Service job. 5. Preparation, Planning during execution of projects at site. 6. Co-ordination with customer during execution of work. Please note that the opening for Kolkata location will be for both our companies- Elcome Integrated Systems and Navicom Technology. Kindly specify the company when applying for the Kolkata location.

Role & responsibilities Wealth Manager`s primary objective will be asset gathering and increase client penetration & wallet share through regular client meetings (physical/virtual). Responsible for gathering assets for investment products such as mutual funds, PMS, AIF, Corporate FD, Investiger, SGB, Insurance and other products launched from time to time. Would be responsible for achieving Net Equalized Assets collected (LS) targets for mapped book. Create an incremental SIP Book Will be responsible for achieving New Business development targets by reactivating / activating new clients. Ensure all clients are met on a regular basis. Preferred candidate profile Strong communication & written skills Fluency in local language is an added advantage. Excellent interpersonal skills and must be a team player. Willingness to travel Interested candidates can share CV to vinith.yadav@branch.sharekhan.com or Watsapp-7338112258

Role & responsibilities Supervision, Organizing & monitoring of all entire work of purchase department on day to day basis. The ability to develop and implement sourcing strategies to optimize costs, quality, and supplier performance while aligning with business objectives. Review purchase requisitions - Negotiate prices and terms with suppliers, Call with sellers/contractor for negotiations. Monitor compliance with purchasing policies Coordinate with other departments for materials requirement - Conduct market research for pricing trends - Evaluate and recommend new suppliers - Conduct site visits. Resolve any discrepancies or issues with deliveries Update and maintain purchase records Special Projects, - Service work orders. Overall Urgent procurements. ARC/AMC and contracts. Generating monthly MIS - SAP implementation - Etc. Qualifications and Certification Essential: BE Mechanical

Role Overview: We are looking for a skilled Service Engineer to join our team at Eltech Appliances. In this role, you will be responsible for ensuring the optimal performance of our systems and providing technical support to our customer. Responsibilities Assist / Manage in all the installation, maintenance, and troubleshooting of product in a timely manner. Educate the client on how to use and maintain their product. Collaborate with seniors to resolve complex technical issues. Document all interactions and resolutions in our ticketing system to support, maintain accurate records. Participate in the development of technical documentation. Adhere to companys procedures and protocols. Build positive relationship with customers. Required and Preferred Qualifications 3+ years of experience. Proficient in diagnosing and resolving issues in a fast-paced environment. Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders. Experience with CRM Software (Customer Relationship Management) and ticketing systems.

Requires travelling 15-20 days in a month, Warranty/ Spare Parts/ AMC Claim settlement (Domestic), Handling implications due to introduction of Service Tax, Conducting the audits on Warranty/ AMC/FMS/ FSB process and claim settlement issues. Required Candidate profile Knowledge of Warranty/ AMC/ FMS/ FSB claim settlement process. Field knowledge at dealer workshops, Resolve the Channel Partners issues related to AMC/FMS & Free service matters,

Role & responsibilities Attending breakdown calls for warranty, AMC and chargeable of CNC machines. PM activity for CNC Machines. Generation of AMC revenue by promotion of AMC in his area. Support sales for promotion of machines for existing customers. Knowledge of Fanuc, Siemens and Mitsubhushi CNC Systems. Knowledge in diagnostics skills of CNC electrical hardware, CNC systems and PLC systems. Knowledge on Turrets,ATC and Automation. Good Communication skils for coordination of service activities with RO and HO. Spare parts promotion among customers. Basic knowledge on CNC Programming. Exposure to CNC and Automation projects. Should have knowledge of Computers. Preferred candidate profile 1. Qualification: Diploma Mechanical/Electrical/Mechatronics 2. Experience: 3-8 years 3. Gender: Male Perks and benefits Attractive salary package that includes GPA, GMC, WC, as well as food allowances. Travel conveyance. Opportunities for career advancement. Inclusive and welcoming work environment