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3.0 - 5.0 years
3 - 12 Lacs
Pune, Maharashtra, India
On-site
Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 5 days ago
0.0 - 2.0 years
0 - 2 Lacs
Bengaluru, Karnataka, India
On-site
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables Daily Management of shift: Administrative management of associates Job allocation to associates Monitoring and mentoring of associates on productivity, quality and safety. Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Basic Qualifications Speak, write, and read fluently in English Preferred Qualifications Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Bengaluru, Karnataka, India
On-site
. A high level of integrity and discretion in handling confidential information as well as professionalism in dealing with senior executives inside and outside of the company is critical. You will possess the ability to complete complex tasks quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. You must be able to work successfully in a team environment and build effective working relationships inside and outside the group. Key job responsibilities Responsibilities Include But Are Not Limited To Effectively and proactively support multiple leaders within the Accounting organization - complex calendar management and scheduling to support teams in multiple locations Expense reimbursement including report coordination, submission and issue tracking Coordinate global schedules and travel arrangements (cost effective air, hotel, and ground transportation and creating detailed travel itineraries), seamless meeting logistics, such as video conference and conference calls for internal and external meetings Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner Organize, execute, and assist with team activities (staff meeting agendas, all-team meetings, off-sites, and team social events) Track and help drive completion of key deliverables and follow up on outstanding items (including meeting notes and action items) from LT and team meetings Work closely with the leadership team, recruiting and other Executive Assistants to provide support to the organization Document writing, editing, and readiness Help to develop & maintain new mechanisms within the team Basic Qualifications 5+ years of senior level leadership support, or 3+ years of Amazon experience Administrative experience supporting executive level staff and managing multiple complex calendars Outlook, Excel, SharePoint and Microsoft Word management skills Event and team morale planning experience New hire on-boarding and team space planning experience Ability to quickly learn organizational structure and the objectives of the team Must demonstrate passion, enthusiasm, and have a great sense of humor in the role Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines Strong organizational and communication skills, team orientated philosophy, and problem solving skills Ability to communicate effectively with a variety of constituent groups such as senior management, peers, and outside vendors Highly motivated, organized individual who is able to work effectively with minimal supervision Ability to work in a highly ambiguous environment; flexible. Ability to support on people initiatives and drive the goals related to employee engagement Being able to innovate existing processes and drive process improvements Ability to learn and adopt various Amazon approved AI tools Preferred Qualifications Bachelor's degree Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed Experience working with large global teams Experience with domestic or international travel coordination Strong organizational, communication, and interpersonal skills Strong analytical skills Impeccable attention to detail Ability to complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Ability to prioritize and handle multiple assignments at any given time Experience designing processes to maximize efficiency Demonstrated ability to design and improve processes Knowledge of automation tools/computing languages/AI tools will be an additional advantage
Posted 1 week ago
5.0 - 10.0 years
16 - 22 Lacs
Pune
Hybrid
Job Title: ARIS Administrator Location: Pune, India Department: Technology Management Company: T-Systems ICT India Pvt. Ltd. Job Summary: We are looking for an experienced and proactive ARIS Administrator to manage and optimize our ARIS platform and its components. This role involves overseeing user and database management, query development, ARIS reporting, APG workflows, and ensuring smooth integration and administration of the entire ARIS ecosystem. The ideal candidate will work closely with process experts, BPM consultants, and IT teams to ensure efficient business process modelling and governance. Key Responsibilities: ARIS Plaorm Administraon ¢ Maintain and manage ARIS components: ARIS Designer, ARIS Publisher, ARIS Architect, and ARIS Administra¢on. ¢ ¢ Perform regular system health checks. Handle backup and recovery of ARIS databases. User & Role Management ¢ ¢ Create and manage ARIS user accounts, roles, and access rights across mul¢ple tenants. Ensure compliance with data security and access governance. Database Management ¢ ¢ Administer and monitor ARIS databases (including crea¢on, backup, restore). Perform regular clean-up and op¢miza¢on ac¢vi¢es. Queries and Repor¢ng ¢ Design and execute complex queries to extract process insights and compliance reports. ¢ ¢ Create and customize ARIS reports using Report Designer. Enable visualiza¢on and dashboarding using ARIS Connect. ARIS Process Governance (APG) ¢ Congure and maintain APG workows for process approval, publishing, and change requests. ¢ ¢ Troubleshoot APG issues and implement custom process governance workows. Collaborate with stakeholders for process versioning and lifecycle management. Process Conven¢ons & QA ¢ ¢ Support in the implementa¢on and enforcement of modelling conven¢ons and standards. Conduct regular quality assurance checks on models and provide feedback to modelers. Collabora¢on and Support ¢ ¢ ¢ Act as the single point of contact for ARIS-related issues within the organiza¢on. Provide technical support and training to end-users and BPM teams. Document all congura¢ons, customiza¢ons, and procedures. Required Skills & Qualifications: ¢ ¢ ¢ ¢ ¢ ¢ 35 years of experience in ARIS administra¢on and support. Strong understanding of BPM concepts and ARIS architecture. Hands-on experience in user/role management and APG workow congura¢on. Prociency in wri¢ng ARIS queries and custom reports. Basic scrip¢ng knowledge (JavaScript/Groovy) is a plus. Good communica¢on, problem-solving, and stakeholder management skills.
Posted 1 week ago
2.0 - 4.0 years
45 - 60 Lacs
Navi Mumbai, Maharashtra, India
On-site
We are seeking a detail-oriented HR & Admin Executive to oversee HR operations and administrative functions within the organization. This role involves managing employee records, payroll inputs, compliance, office administration, and employee engagement initiatives to ensure seamless business operations. Key Responsibilities: HR Operations: Maintain employee records, HR databases, and documentation . Manage payroll inputs, attendance tracking, and leave management . Handle employee engagement activities , including events, offsites, and welfare programs. Ensure compliance with labor laws and company HR policies . Process HR letters, employee confirmations, and exit formalities . Address employee queries related to policies, benefits, and procedures . Administration: Oversee office operations, inventory, and vendor management . Coordinate travel arrangements, meetings, and company events . Maintain company records, contracts, and documentation . Assist management with day-to-day administrative tasks . Preferred Candidate Profile: Bachelor's degree in HR, Business Administration, or a related field. 2+ years of experience in HR operations and administrative functions. Strong knowledge of HR policies, labor laws, and compliance requirements . Excellent communication and interpersonal skills . Proficiency in MS Office (Excel, Word, PowerPoint) and HRMS software. Ability to multitask and thrive in a fast-paced environment . Perks & Benefits: Experience in the financial industry will be an added advantage. Knowledge of payroll processing and statutory compliance is desirable. This is a great opportunity for an HR professional to contribute to a dynamic work environment while ensuring operational excellence.
Posted 1 month ago
2.0 - 5.0 years
5 - 14 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role & responsibilities IBM BPM Admin Preferred candidate profile Perks and benefits
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Responsible for the day-to-day coverage of customer account maintenance processes including but not limited to, document upload, correspondence, call and case monitoring Ensures all accounts in assigned lists are managed accurately and within agreed service levels. Documents all service efforts for each assigned account in accordance with established procedures and compliance policies Meets established goals for all metrics, including case quality and productivity by focusing on maximizing service to customers Recognizes that quality is measured through case auditing Communicates professionally and regularly with leadership and peers on status of accounts and escalations in accordance with established standards Completes ongoing Compliance and remedial training as scheduled Understands Operational Risks Pro-actively identifies any new issues or risks Participates in projects to drive operational excellence Works collaboratively within the team and in accordance with the One GS culture. Skills Must be self-directed, detail oriented, have a positive attitude, driven, able to work independently in a team-oriented and fast paced environment with a passion to deliver exceptional service to customers Good interpersonal and negotiation skills Excellent written and oral communication skills and ability to adapt style and approach to the audience and message to be delivered Good problem-solving skills Adaptable, high-energy levels and desire to help others Good team player Good analytical and problem-solving skills with a view to support changes to processes Basic Qualifications Graduate 1 - 3.5 years of relevant experience in administrative roles preferably in retail banking Experience in delivery of customer service
Posted 1 month ago
1.0 - 4.0 years
0 - 3 Lacs
Mumbai City, Maharashtra, India
On-site
We are looking for a Junior Executive - Admin to oversee office upkeep, the role involves ensuring that facilities are well-maintained, addressing grievances promptly, coordinating with vendors, and supporting smooth day-to-day administrative operations. Key Responsibilities: Monitor and coordinate all office repair and maintenance activities. Ensure timely pest control, cleanliness, and hygiene standards across the premises Ensure water is purified and drinking water facilities are operational and clean. Handle grievances related to accommodation and resolve them promptly. Manage inventory of room supplies and coordinate replenishment as needed. Maintain a comfortable and safe living environment for all. Liaise with service providers (e.g., pest control, AMC vendors, housekeeping) to ensure timely and quality service delivery. Obtain necessary approvals from management for repairs, purchases,etc.. Maintain records of vendor agreements, service logs, and approvals. Support in maintaining documentation and administrative records related to facility operations. Perform other duties as assigned to support smooth facility and administrative functioning. Desired Skills: Any Graduate or related field. 1-4 years of experience in facility or office administration preferred. Good communication skills (written and verbal) and interpersonal skills. Strong sense of responsibility and ability to handle multiple tasks independently. Proficient in using Excel, MS Office tools & basic facility management processes.
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Kozhikode / Calicut, Kerala, India
On-site
Role Highlights: Oversee center operations Coordinate training schedules Handle student queries & administration Ensure high-quality training delivery Aim for 100% student placement Qualifications: Bachelor's degree in Management, Education, or related field Prior experience in education or IT training preferred Excellent communication & leadership skills Must be based in or willing to relocate to Kozhikode
Posted 1 month ago
10.0 - 20.0 years
12 - 15 Lacs
Chennai
Work from Office
Provide strategic direction & leadership to the faculty & staff Develop & implement industry-relevant curriculum & programs Oversee student affairs, including admissions, placements Faculty Management, Administrative Management, Overall Operations Required Candidate profile Male/Female Candidate Should have work Experience as Principal From Hotel Management Industry Reach us 8668041213
Posted 1 month ago
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