1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As a Digital Marketing Account Manager, you will be responsible for managing a diverse portfolio of clients from various sectors such as FMCG giants, E-commerce startups, professionals, leading news channels, etc. Your primary focus will be on establishing and maintaining effective communication with key client contacts through meetings, emails, and calls. You will be tasked with quickly onboarding new clients, meeting their requirements, and setting clear expectations to ensure profitable client management. In this role, you will provide strategic advice to support clients" growth plans and aim to grow revenue from existing client relationships by understanding their needs and providing them with relevant product/service information. Additionally, you will be responsible for client retention, managing dispute resolution, and collaborating with a dedicated Senior Manager to enhance the overall client experience. Collaboration is key in this role, and you will work closely with internal counterparts to lead affiliate initiatives across different territories, identify partnership opportunities with publisher services, and collaborate with the Analytics team to interpret data and develop effective strategies. You will also engage with other channel counterparts to deliver a comprehensive client experience and plan communication activities for account campaigns. Building and maintaining relationships both internally and externally will be essential, along with taking on 1-3 internal projects per year. To be successful in this position, you should have at least 1 year of digital marketing experience, including client service in an agency, client, or consulting setting. A degree in a Marketing field is preferred, and proficiency in Microsoft Office programs, particularly Excel and PowerPoint, is required. Strong client relationship-building skills, digital marketing strategy expertise, excellent time management, and communication skills are essential. Being web literate, having a passion for digital marketing, innovation, and startup culture will be advantageous. If you are someone who enjoys working in a dynamic, entrepreneurial culture and seeks competitive compensation and benefits, this opportunity is perfect for you. Freshers who are eager to learn and grow in the digital marketing field are encouraged to apply for our paid internship program. Join us and be part of a team that values creativity, innovation, and client success.,

Posted 1 day ago

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Senior Associate-BFS038677 Genpact

2.0 - 6.0 years

0 - 0 Lacs

haryana

On-site

Genpact is a global professional services and solutions firm that aims to shape the future through the relentless pursuit of creating a world that works better for people. With over 125,000 employees in more than 30 countries, we are driven by curiosity, agility, and a commitment to delivering lasting value to our clients, which include leading enterprises such as the Fortune Global 500. Our expertise lies in deep business and industry knowledge, digital operations services, and proficiency in data, technology, and AI. We are currently seeking applications for the position of Senior Associate, AML/KYC. The selected candidate will be responsible for reviewing documentation for new customers/entities in accordance with defined processes and procedures. This involves summarizing findings, facts, and information in a narrative report, emphasizing actions and recommendations for next steps. Additionally, the candidate will perform Enhanced Due Diligence for high-risk customers/entities, which includes analyzing entity structure, conducting bank account verification, beneficiary verification, RDC screening, assigning risk ratings, and performing due diligence based on risk rating procedures. Key Responsibilities: - Reviewing documentation for entities such as corporations, charities, and individuals as per policy/jurisdiction for all KYC/CDD documentation and requesting information/documents as necessary. - Conducting due diligence and identifying procedural requirements in case of defects. - Reviewing beneficial ownership (BO) and key controller as per policy and screening for sanctions and adverse media. - Completing reviews in a timely and efficient manner. - Making recommendations for process improvements to enhance efficiency and accuracy. - Staying informed about regulatory updates and incorporating changes in the due diligence review process. - Interpreting evidence from various tools and systems to assess the legitimacy of customer behavior. - Assisting in monitoring and tracking incidents to ensure timely resolution within the customer Service Level Agreement. - Addressing routine problems through precedent and referral to general guidelines. Minimum Qualifications: - University graduate. - Experience in back-office work, compliance, investigation, AML/KYC, audit review, or account review. - Proficiency in Microsoft Office, internet usage, and digital literacy. - Excellent communication and comprehension skills. - Critical thinking ability. Preferred Qualifications: - Experience in AML and KYC related to customer due diligence, enhanced due diligence, and Know Your Customer space for Fintech/e-commerce. - AML investigatory experience and analytical skills. - Periodical review of KYC records for completeness and verification of due diligence. - Familiarity with client onboarding checks and verification of external regulatory and registry websites. - Understanding of different entity types and ownership structures. - Ability to conduct detailed investigations in Adverse/Negative Media and Transaction Surveillance/Monitoring. - Knowledge of AML/KYC controls and terminology. - Experience with sanction screening, document verification, and investigative skills. - Proficiency in using Actimize, RDC, Fortent, Norkom, Lexis Nexis, Bridger XG, SIEBEL, Dow Jones, and other relevant tools. - Strong analytical and investigative skills with the ability to navigate through ambiguity in a fast-paced environment. - Experience with MS-Office applications like Excel, Word, PowerPoint, and Outlook. This is a full-time position based in Gurugram, India, requiring a Bachelor's degree or equivalent qualification. The job posting date is August 22, 2024, with an unposting date of September 21, 2024. The primary skill set required for this role is Operations.,

Posted 3 weeks ago

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