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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
General Summary: The Finance Operations Coordinator provides support for the Finance Operations team and is responsible for contract review, agreement creation, license provisioning, and invoicing. This role works in partnership with the cross-functional teams to complete new client billing set-up, billing adjustments, contract review, service ticket assignment, dispatch, licensing, auditing, and reconciliation for partners and vendors. Essential Duties & Responsibilities: Provides support to cross-functional teams, with a high attention to detail May assist in training and/or leading new team colleagues Reviews and processes sales contracts and orders Maintains data integrity and proper deal economics in Salesforce Reviews and provisions license keys as per the sales contracts Revises billing configuration for partners Generates monthly invoices for partners Conducts account research and analysis Escalates issues to the appropriate points as needed to ensure complete customer satisfaction Responds to partner questions Cross-trains with other team members to help provide relief when a team member is out or when workload sees higher volume than normal Knowledge, Skills, and/or Abilities Required: Ability to perform routine situations and procedures with limited supervision Excellent customer service skills Strong team player with ability to build positive and collaborative relationships within the organization Ability to follow and reinforce Standard Operating Procedures while proactively identifying issues and inconsistencies Understanding of general billing and contract terms and procedures Ability to work well in an environment with firm deadlines Results-oriented Ability to multi-task and easily adapt to procedural changes Ability to work both independently and as part of a team Strong communication skills, both written and verbal, with the ability to diffuse situations Educational/Vocational/Previous Experience Recommendations: Requires broad knowledge of job procedures and tools 2+ years of relevant experience Working Conditions: Hybrid Shift Timing: 7 PM to 4 AM,
Posted 1 week ago
3.0 - 8.0 years
5 - 12 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
Role & responsibilities Learn about and fully understand QualityKiosks offerings and key message points Understanding customers' needs and identifying sales opportunities. Generating outbound leads via LinkedIn, email, and phone conversations. Triaging inbound leads, scheduling and hosting meetings, then distributing meeting notes and pursuing next steps. Explain our services, answering potential customers' questions and sending additional information via email. Collaborating with our content, database, and operations team on campaigns. Updating our marketing systems ensuring accurate records of interactions and sales workflows. Staying informed about new technologies in the marketplace and competing services. Preferred candidate profile Experience : 3-5 years experience in inside sales at an IT services company serving ME and APJ markets. Exposure to selling to BFSI will be an advantage. Martech Stack : Familiar with using LinkedIn Sales Navigator, database platforms (e.g. Zoominfo / Apollo), and CRM platforms (e.g. Salesforce / Hubspot). Intent & ABM Marketing : Exposure to using intent data and knowledge of ABM principles. Language : Excellent verbal and written communication skills. Business acumen : technical understanding of IT services, digital quality assurance, and quality engineering. Interpersonal skills : ability to build and maintain strong relationships with prospects and internal teams, fostering trust and collaboration. Empathy : understanding prospect needs and perspectives. Excellent verbal and written communication : capable of conveying ideas clearly and persuasively verbally as well as in InMails and emails. Active Listening : engages with prospects by sking insightful questions and listening intently to their responses to understand their challenges and goals. Resilience : track record of patiently and persistently maintaining interactions to achieve outstanding results. Hungry for success : willing to go all out to achieve top-tier results
Posted 3 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
1. Account Research and Data Enrichment Research target accounts based on Ideal Customer Profile (ICP) criteria. Identify key personas within accounts (e.g., C-suite, VPs, directors, influencers). Use tools like LinkedIn Sales Navigator, ZoomInfo, Apollo.io, and company websites to gather data. Enrich CRM systems (Salesforce/HubSpot) with accurate contact details, titles, and organizational data. 2. Segmentation and Prioritization Segment accounts into Tier 1, Tier 2, and Tier 3 based on size, industry, and importance. Prioritize accounts using intent data, engagement triggers, or marketing/revops signals. 3. Insights Gathering Deliver detailed account insights: company news, initiatives, tech stack, M&A activity, leadership changes. Identify pain points or buying signals from public content aligned with SDR goals. 4. Collaboration and Reporting Coordinate with managers to refine ICP and targeting criteria. Share progress reports and highlight accounts ready for SDR outreach. 5. Process Optimization Continuously refine research techniques to enhance accuracy and speed. Maintain high standards of data hygiene across CRM and enrichment platforms. Qualifications Bachelor's degree in Business, Marketing, or related field. 13 years of experience in sales/market research or account enrichment roles. Proficiency with LinkedIn Sales Navigator, ZoomInfo, Apollo.io, or similar tools. Experience with CRMs like Salesforce and Excel. Strong analytical thinking and attention to detail. Excellent verbal and written communication skills. Demonstrates grit and ability to work independently under deadlines. Preferred Skills Experience in SaaS or B2B environments. Knowledge of Account-Based Marketing (ABM) strategies. Prior experience with ABM tools like 6Sense or Demandbase. Ability to operate independently and meet research deadlines.
Posted 1 month ago
3.0 - 5.0 years
0 - 0 Lacs
Bengaluru
Remote
Job Title: Market Research Lead Location: Remote Reporting To: Director, Demand Generation About the Role: The Marketing Research Lead will play a crucial role in supporting iMerits global marketing and sales organization by supporting diverse marketing initiatives by identifying right target accounts, contacts and use cases specific to these accounts. This role will enable our sales and marketing functions to enhance marketing effectiveness, improve lead generation, and provide actionable insights to support sales pipeline development. Responsibilities Lead Generation: 1)Research industries and companies to identify product-market fit and revenue scaling opportunities. KPI: Number of new opportunities identified per month. 2) Identify key contacts within target companies using specific personas and titles for outbound marketing and sales. KPI: Number of key contacts identified and added to the CRM per week. 3) Identify use cases in each account which helps in personalizing the interactions Market Research: 1) Conduct competitor analysis to understand offerings and market positioning. KPI: Completion of competitor analysis reports (with actionable insights) on a quarterly basis. 2) Utilize web-based tools for information gathering and data scraping to build potential lead lists. KPI: Number of qualified leads generated via data scraping tools monthly. 3) Look for intent signals to identify the accounts having higher possibility of conversion. KPI: Number of accounts flagged based on intent signals per month. 4) Prioritize the use cases based on performance and inputs from Sales Marketing Support: 1) Collaborate with marketing to ensure accurate lead management tracking and revenue attribution. KPI: Accuracy rate of lead tracking reports (target: 95% accuracy). 2) Track the quality and performance of accounts and contacts and share quarterly report. KPI: Number of actionable insights generated from data analysis per quarter. 3) Provide valuable information on contacts and companies to assist the sales team. KPI: Average feedback score from the sales team on the quality of information provided (on a scale of 1-10) with target > 7 4) Understanding of marketing campaigns (email, outbound) for the contacts and accounts mined and some part of execution using marketing tools. KPI: Number of campaigns where contact insights were used and the conversion rate of those campaigns. Working Approach 1) Work on alternating Saturdays from home or occasionally in the office. 2) Travel when needed (at least once in a quarter) 3) Adaptable hours to connect with global teams. 4) Proven ability to thrive in a self-starting environment. 5) Comfortable working with data and attention to detail. 6) Strong organization and time management skills. To be Successful 1) Be Proactive: Take action to find new opportunities 2) Be Curious: Demonstrate a desire to learn about industry trends and technology. 3) Be Insightful: Identify growth opportunities for iMerit in new markets or industries. 4) Detail-Oriented: Ensure accuracy in reporting and thoroughness in all work. 5) Problem Solver: Understand client/stakeholder needs and present solutions effectively. 6) Insight Focused: Analyze performance and suggest improvements. Qualifications 1) 3-5 years of relevant experience in research, lead generation, or revenue operations 2) Minimum of 3 years in a multinational company and working with global stakeholders and teams. 3) Bachelors Degree in Engineering, Data Analytics, Business Administration, or a related field. 4) Prior experience in database tools like zoominfo, SalesNavigator, Apollo, or Lusha 5) Experience in data analysis and reporting, including dashboard creation. 6) Strong analytical skills and ability to prioritize multiple projects. 7) Demonstrated ability to navigate ambiguity, solve problems and present clear solutions. Preferred Experience 8) Understanding of database and tools to mine the database. 9) Reporting skills on database snapshots and reporting in Salesforce or equivalent tools.
Posted 1 month ago
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