Functional Consultant - D365 SCM

Lucy Electric Manufacturing Technologies India

Job Purpose

• Working with the wider Dynamics team, analyse business requirements, recommend solutions and lead local project teams to improve processes using Dynamics 365 and related software.
• Develop solutions to meet service levels and management information required by the business.
• Work with the Dynamics team implementing Dynamics 365 Finance Supply Chain Management in all Lucy businesses to promote Group processes and standardization

Job Context

• Working closely with functional business analysts and the support development team to ensure co-ordinated approach to solution provision
• The role is primarily focussed on the Trade, Logistics Production functional areas of a manufacturing business

Job Dimensions

• Engage with the business to assess high level business needs and priorities, elicit business requirements, and prepare documentation and technical specifications
• Act as a champion to enable modern business practices within the Supply Chain domain
• Act as an advocate for the adoption of digital technologies and ensure business benefits are realised by measuring the impact of change within the business
• Arrange and engage in rigorous User Acceptance Testing (UAT) and Acceptance Into Service (AIS) testing

Key Accountabilities

Accountabilities

• Engage with business to understand and capture business systems and information requirements efficiently
• Enhance business engagement processes to develop positive stakeholder interaction
• Prepare Functional Requirements Documentation
• Facilitate meetings and develop communications to allow knowledge transfer
• Logically deconstruct existing systems to understand synergies and opportunities
• Contribute to the development of corporate business sensing through data insights

Measures of success

• Traceable, documented functional and non-functional business systems requirements
• End-users have clarity on Business Engagement processes and service provision
• Visible and relevant data management workstreams to provide robust business insight
• Informed stakeholders through a collaborative participatory approach
• Systems schematics presented to enable informed enterprise architecture decision making
• Swift resolution of issues raised by the business

Qualifications, Experience Skills

• Preferably MB0300 / MB-330 certified
• Sound business requirements elicitation, knowledge acquisition and project management skills evidenced by qualifications or experience
• 5 years implementing, supporting and enhancing Microsoft Dynamics AX 2012 / Dynamics 365
• Demonstrable experience with the core Supply Chain modules

Job Specific Skills

• First class communication skills in the global Business Language, English
• Ability to create detailed proposals, design documents, test scripts and facilitate meetings
• General commercial awareness across the end-to-end value chain

Behavioral Competencies

• Excellent communication and stakeholder management skills
• Sympathetic to the changing needs of business, while following appropriate process
• Presenting insights to a range of stakeholders in an engaging and informative manner

Desirable experience and skills

• Experience of solution implementation, with the knowledge to challenge technical solutions
• Process and data ecosystem mapping, data wrangling and coding familiarity
• Business Intelligence and Data Governance knowledge.