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3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
The Order Management Specialist(OMS) will be responsible for reviewing and booking all quotes accepted within Salesforce.com compliance policies. In addition to quote conversion, the OMS will manage a personal case queue and may collaborate on special projects as required. The OMS must be able to work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills. This role involves coverage for the AMER region and may require working in one of the following shifts: 6:00 PM to 3:00 AM, 9:00 PM to 6:00 AM, or 10:00 PM to 7:00 AM. Flexibility to work in any of these shifts based on business needs is essential. Key Responsibilities: Review and process quotes to ensure compliance with Salesforce.com policies. Adjust opportunities as per given guidelines to ensure accuracy for forecasting purposes Respond to process policy questions and effectively communicate requirements Manage queues and share best practices and knowledge as one Global Order Management Team Establish strong relationships with Sales Operations, Renewals, Collections, Compensation, Legal, Sales, Provisioning, Services and other internal resources as appropriate Participate in new process development and process improvement projects as well as other ad hoc projects Required Skills / Experience 3+ years Order Management, Customer Service or Sales Support experience. Prior Salesforce.com application experience a plus Must have strong research and problem-solving abilities Excellent interpersonal skills; ability to articulate verbally and written, ability to think quickly Ability to excel in a fast paced environment, delivering accuracy while managing deadlines and KPIs Must be able to maintain a positive attitude in stressful situations Must be available for flexible hours during peak business periods (ME/QE)
Posted 3 months ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Sales Representative to contribute to the success of our rapidly growing business. In this key role, The Inside Sales Rep will provide support to the India Sales Team. Specifically identify, qualify and penetrate leads to the field. The Inside Sales Rep will use lists and databases from strategic accounts, target campaigns, marketing events and 3 rd party services. As a Inside Sales Rep, you will: Out-Bound calling and emailing to penetrate, identify, and clear qualified leads from strategic accounts from lunch & learns, show events, webinars and target campaigns. Schedule web demos, sales appointments for all Regional Sales Managers Modify lead stage in SaleForce.com and Marketo Update weekly tracking of all qualified leads converted to opportunities Drive HIGHSPOT campaigns and Business Development Initiatives with named accounts, long tail accounts and no touch accounts. Work with BDR team and help in sales qualification of leads. Drive the sales motion with field team and support them on SFDC opportunity updates, quote creation and approvals, etc. Drive forecasting function on CLARI. Weekly & quarterly cadence on numbers. We Are Looking For: Demonstrates sales aptitude; assertive, persistent, good listener, self-motivated Excellent customer relation skills Excellent oral and written communication skills Well organized with effective time and activity management skills Ability to manage multiple tasks Goal oriented, able to meet and exceed monthly/yearly goals Knowledgeable in SalesForce.com Systems literacy knowledge in MS office, Excel, Word and Internet Self-confident with the ability to work well in a fast paced environment Able to work independently as well as on a team Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
Posted 3 months ago
10.0 - 15.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Are you a strategic leader with a passion for driving impactful solution delivery and building high-performing teams? We re looking for a Manager, Customer Implementation to join our Professional Services team. In this pivotal role, you ll lead and mentor a team of Solution Consultants, ensuring consistent and successful service delivery across engagements. You ll partner closely with cross-functional teams, align consulting efforts with product capabilities, and champion best practices that elevate our customer experience. If you thrive in a fast-paced SaaS environment and are excited about shaping the future of solution consulting, we want to hear from you. What you ll be doing: Ensure consistent, efficient, and excellent solution delivery by empowering Solution Consultants in your practice area with product and industry knowledge, skills, and measures. Develop, refine, and maintain a delivery framework, methodology content, and best practice tools and templates for your practice area. Drive the reliability of consulting efforts and delivery across regions for successful ongoing Services engagements. Serve as the primary contact with the Product team to drive alignment and provide bi-directional input and feedback on product and platform capabilities within your practice area. Lead a team of Solution Consultants, providing guidance to enhance their thought leadership capabilities across all Solution Consulting resources. Collaborate with the Practice Director to ensure high utilization across the Practice team, effectively balancing project staffing needs to achieve revenue goals and margin targets. Develop training and certification programs for new Solution Consultants in your practice area. Participate in calls with prospects and existing customers to discuss services opportunities. Actively manage staffing requests on an ongoing basis to ensure projects get staffed with the right resources in a timely manner. What you bring to the team: Minimum of 10 years of professional experience in the IT industry , with at least 5 years of specialized experience in Technology Consulting, Sales Enablement, or Financial Services, demonstrating a broad scope of understanding and exposure across sectors Understanding of enterprise SaaS business and implementation models and process Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution Ability to understand a client s business case for purchasing a software platform, consult on solution approach and oversee implementation and delivery of work product Critical thinking, analysis, troubleshooting, and problem solving expertise Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint Knowledge of data systems and structures Experience with all aspects of the Seismic platform Proficiency with Salesforce.com, and a solid understanding of Salesforce Object structure a plus Bachelor s Degree required, with a preference for technical, engineering and CS backgrounds What we have for you: At Seismic, we re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page .
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Your Responsibalities: Design, develop and maintain KPIs and dashboards based on Excel and Power BI Collect and manage data from different sources, automate data extraction. Ensure alignment of the different reporting (financial and operations) Analyzing collected data and presenting it into a format that others can easily interpret Use statistical tools to identify, analyze and interpret patterns and trends to help the diagnosis, predictions and decision making Prepare necessary presentations based on Power BI Reports for the consumption of and presentation by the Head of India Development Center Interact and co-ordinate with Managers and team members to ensure that administrative tasks like inter-departmental co-ordination, visitor management and other administration related activities of the office of the Head of India Development Center are taken care of. Facilitate with event / workshop preparation and execution by providing necessary support to the function head Update Monthly / Quarterly newsletters Upkeeping of the SharePoint data structure and contents. Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor s degree or master s degree from reputed university. Minimum 2-15 years of experience as Business Analyst. Strong skills in Excel / Power Point / SharePoint / PowerBI. Advanced knowledge on Hitachi Energy tools such as Salesforce.com, Apttus, and Abacus are of advantage. Strong English language skills, written and spoken. .
Posted 3 months ago
3 - 8 years
6 - 11 Lacs
Mumbai
Work from Office
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn t changed we re here to stop breaches, and we ve redefined modern security with the world s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that mattersThe future of cybersecurity starts with you. About the Role: As a Regional Sales Manager (RSM), you will be responsible for driving new business opportunities within enterprise clients, whilst growing existing client relationships. You will position CrowdStrike as the supplier of choice within your accounts. To meet and exceed your individual sales quota, you will drive the sales cycle to success. You will meet the client s requirements and be responsible for collaborating with the relevant internal teams to deliver successful sales proposals. The right candidate will possess excellent energy and drive and a real desire to build business across a portfolio of accounts. They will have the ability to build effective relationships quickly and to find valuable business within each account immediately that can then be enhanced by leveraging internal resources. Candidates with current strong security contacts are encouraged to apply. Please note this role will be based in Mumbai What Youll Do: Work closely with internal resources and individually to build a successful pipeline to meet and exceed your individual sales quota Identify new business opportunities whilst establishing, developing and maintaining relationships up to executive-levels within your assigned portfolio Network within the client s business and influence key decision makers, typically at C-level Act as CrowdStrike ambassador within specific client accounts Articulate and promote the company s value proposition and services to become a trusted advisor within your customer base Identify new business opportunities and prepare detailed account development plans, engagement strategies and targets for each account within your assigned portfolio Working in collaboration with internal teams and to lead a virtual team to drive and close opportunities Take control of opportunities and accurately forecast their business objectives and outcomes. What You ll Need: Proven successful track record in a similar role selling high technology products and solutions especially Cyber-Security across multiple segments of Mid Market customers Ability to network multiple levels within an account up to C-Level Experience within Cyber Security is preferred Excellent verbal, written and presentation skills Ability to create and deliver value propositions Ability to identify and influence key decision makers Ability to succeed in a quota driven sales environment at an Enterprise level Proven sales track record Capable of closing solutions and services opportunities Strong business acumen and professionalism. Leadership, accountability qualities required Salesforce.com experience preferable #LI-VD1 Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe
Posted 3 months ago
2 - 7 years
5 - 10 Lacs
Bengaluru
Work from Office
We re transforming the software industry. We re Flexera. With more than 50,000 customers across the world, we re achieving that goal . But we know we can t do any of that without our team . Ready to help us re-imagine the industry during a time of substantial growth and ambitious plansCome and see why we re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com Roles Responsibilities: The Renewal Operations Analyst will be responsible for managing the renewal process from quote to obtaining the purchase order. This involves: Engaging with customers using phone, email, or other media, on their upcoming renewals Delicately but professionally working through customer objections to secure on-time renewals Responding to customer emails and requests within one business day of receipt Logging all customer interactions in Salesforce.com Once fully trained, expect to work with approximately 150 renewals per quarter Have a high-level understanding of Flexera products and be able to clearly communicate our various support plans Adhere to and follow all service level expectations May be asked to work EMEA or North America hours Requirements: 2+ years of experience preferably in Operations, Order Processing or Renewals Excellent written and verbal communication skills. Language skills: English. Prior experience using Salesforce or another CRM solution. Bachelors degree from an accredited college or university or relevant experience.
Posted 3 months ago
8 - 13 years
22 - 30 Lacs
Bengaluru
Work from Office
The Opportunity Are you a skilled communicator with a strong technical aptitude and experience in managing partners and/or partner programs? If so, you will thrive in our dynamic team environment where youll have the opportunity to lead our Technology Alliance Partner Program, collaborating with cross-functional teams to drive strategic partnerships that scales our technology partner ecosystem, enhances our product offerings and grows our market reach. About the Team The Nutanix Technology Alliance Partner Program Manager will join a dynamic and collaborative team at Nutanix, focused on enhancing the companys technology partnerships of both ISVs and OEMs. Based in the United States and Bangalore, this team is dedicated to driving innovation and delivering value through strategic alliances with Independent Software Vendors (ISVs) and select hardware companies. The culture within the team emphasizes teamwork, cross-functional collaboration, and a commitment to excellence, as they work towards the mission of creating seamless integrations that empower customers and elevate the Nutanix platform. You will report to the Business Development Director, who fosters a supportive and inclusive leadership style, encouraging team members to take initiative and engage in open communication. The work setup for this role is hybrid, requiring the hire to be in the Bangalore, India office for two days each week, facilitating collaboration with peers and partners while allowing flexibility for remote work. There are no specific travel requirements for this role; however, occasional travel may arise depending on partnership meetings and strategic discussions. The emphasis will be on developing strong relationships and executing partner programs effectively from the Bangalore office. Your Role Manage the technology partner program, including onboarding and contract negotiations with new partners. Collaborate with legal, product management, and compatibility testing teams to ensure partner software aligns with company standards. Lead go-to-market strategies for key partners, focusing on maximizing ROI from top partnerships. Automate processes related to partner onboarding and legal agreements in collaboration with relevant teams. Engage with cross-functional teams to gather requirements and provide support for partner integration. Evaluate potential partnerships and make informed decisions based on technical use cases and company policies. Foster effective communication and collaboration between partner teams and internal stakeholders. Set clear performance metrics and objectives for the first year to measure partnership success and program efficiency. What You Will Bring 10 years in partner management and/or partner program management. Bachelors Degree required. MBA from tier1/tier2 University/College strongly desired. Strong technical aptitude with the ability to understand and communicate Nutanix product details, Partner product details and partner use cases. Experience in managing partnerships or sales operations, ideally within technology or software industries. Excellent communication and interpersonal skills for effective stakeholder engagement. Proven ability to work collaboratively across multidisciplinary teams and organizational lines. Familiarity with CRM tools, especially Salesforce. com, for partner onboarding and management. Negotiation skills to work with legal teams and partners on contract agreements. Experience with technology partner programs and go-to-market strategies. Ability to automate processes in collaboration with engineering and legal teams. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. -- Nutanix is an Equal Employment Opportunity and (in the U. S. ) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected] .
Posted 3 months ago
5 - 6 years
25 - 30 Lacs
Pune
Work from Office
What Youll Do Avalara is looking for a Senior Manager, Inside Sales will oversee the Account Development Managers who manage a team of 10 12 individuals and leads, develop, and scale an inside sales team focused on driving revenue growth and customer experience. You will combine strategic planning with hands-on management to optimize performance, implement best practices, and ensure understanding of organizational goals. You will lead the way for some of our greatest future talent. You will report to the Director, Inside Sales. Who You Are: Your passion is professional and personal development. You are energized by helping those around you live up to their true potential and take pride in their success. You take ownership. You hold yourself and your teams accountable to meet and align your priorities with that of the company. You are compassionate and emotionally intelligent. You understand a one size fits all approach to coaching does not always work. You embrace the different personalities that make up your team and adjust your methods accordingly. You have an eye for details and bring out creative Ideas and thoughts across the table. What Your Responsibilities Will Be What you ll do Mentor Account Development Managers and Reps who responsible for creating Outbound sales opportunities through the ABM (Account Based Marketing) Motion and Territory Model Develop scalable Outbound and Inside sales strategies to exceed quarterly annual Quotas and revenue goals. Motivate Individuals and Teams to exceed goals through coaching, weekly one on ones, daily metric tracking and creative incentives. Manage pipeline metrics and implement processes for a healthy funnel development. Manage the use of Salesforce.com and other CRM tools Work with Sales Operations, Enablement, ADR Managers and SDR Managers to refine processes, talk tracks and update training documentation. Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact and to align company go-to-market strategies and lead generation efforts. Provide ongoing feedback to website developers Marketing and Lead Generation teams to help build the highest quality responses to the ADR team. Supporting US clientele and will work in Night Shifts What Youll Need to be Successful Experience/Qualifications 10 12+ years of experience in B2B sales Min 5-6 years in sales management for Inside Sales, Business Development, ADR Teams & SDR teams preferably in SaaS or technology sales call centers and people management role Skills of identifying great talent and scaling a successful team (successful ADRs typically promote within 12-18 months which makes hiring and training a important aspect of the job) Knowledge of Pipeline Management and Account Based Marketing Working knowledge of inbound and outbound tele-prospecting methodologies in a automated environment Experience with Salesforce.com required, Chilipiper, ExecVision/Gong or Outreach Ability to work with all levels of management across different departments. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Experience/Qualifications 10 12+ years of experience in B2B sales Min 5-6 years in sales management for Inside Sales, Business Development, ADR Teams & SDR teams preferably in SaaS or technology sales call centers and people management role Skills of identifying great talent and scaling a successful team (successful ADRs typically promote within 12-18 months which makes hiring and training a important aspect of the job) Knowledge of Pipeline Management and Account Based Marketing Working knowledge of inbound and outbound tele-prospecting methodologies in a automated environment Experience with Salesforce.com required, Chilipiper, ExecVision/Gong or Outreach Ability to work with all levels of management across different departments. #LI-Onsite What you ll do Mentor Account Development Managers and Reps who responsible for creating Outbound sales opportunities through the ABM (Account Based Marketing) Motion and Territory Model Develop scalable Outbound and Inside sales strategies to exceed quarterly annual Quotas and revenue goals. Motivate Individuals and Teams to exceed goals through coaching, weekly one on ones, daily metric tracking and creative incentives. Manage pipeline metrics and implement processes for a healthy funnel development. Manage the use of Salesforce.com and other CRM tools Work with Sales Operations, Enablement, ADR Managers and SDR Managers to refine processes, talk tracks and update training documentation. Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact and to align company go-to-market strategies and lead generation efforts. Provide ongoing feedback to website developers Marketing and Lead Generation teams to help build the highest quality responses to the ADR team. Supporting US clientele and will work in Night Shifts
Posted 3 months ago
3 - 8 years
9 - 14 Lacs
Gurugram
Work from Office
Hello, Hiring for an Excellent opportunity in B2B Sales in Gurgaon Note: No Work from Home No Hybrid Day Shift. 5 Days working Mandatory to have the following skill sets. Graduation 3+ years total years of total experience Minimum 1+ year of experience in Ad Sales or Digital Sales only in IT Non-IT industry Exp candidates will not be considered. Opportunity 1 Specialist, Account Manager (Individual Role) CTC Up to 9.50 Mandatory to have experience in an Ad Sales role in the IT Sector. Opportunity 2 Manager, B2B Sales CTC Up to 14 Lakhs Must be a manager on paper and have experience in team handling. Mandatory to have experience in an Ad Sales role in the IT Sector. Interested candidates, please share your profile along with details below on WhatsApp on 9673711611 Position applying for : Full name Contact No Email ID Current Co Current Designation Current CTC Expected CTC Notice period Total years of experience Total years of experience in AD Sales or Google Sales, or Digital Sales. Father Full name
Posted 3 months ago
8 - 13 years
32 - 35 Lacs
Hyderabad
Work from Office
Experienced in working with globally spread cross-functional and multicultural teams Excellent demos/presentations, Excellent written and verbal communication skills. Responsibilities Hands-on experience in Salesforce Implementations With experience in Salesforce Architecture, Lightning should be able to guide a large delivery team of architects, Tech Leads as Lead Architects. The Salesforce (SFDC) Architect works as a subject matter expert with deep technical expertise in Salesforce.com as well as deep industry expertise. At least 2 End- to- End full cycle enterprise implementations are a must Good in Requirement Gathering, Solution Design, Project Estimations, Project Management, and Project Delivery Should know all aspects of SFDC: Development, Configuration, and Integration. The role demands excellent communication skills CERTIFIED CONSULTANTS HIGHLY PREFERED Hiring passionate Salesforce consultants at different levels to design world-class Salesforce applications for our CRM requirements. Looking for a top-class Salesforce consultant who can create dynamic and scalable Salesforce applications that perfectly meet the evolving needs of the company. Education - B.Tech/M.Tech/BCA/MCA
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Bengaluru
Work from Office
Work Location: Bangalore (Manyata Tech Park) Experience: 4 to 6 Years Shifts: Night Shift (12:00 PM to 9:00PM or 2:00 PM to 11:00 PM) Salesforce Administrator and Developer Role Overview: We are seeking a talented and experienced Salesforce Administrator and Developer to join our dynamic CSS IT team. This combined role requires a professional with a thorough understanding of Salesforce administration and development, capable of managing and optimizing our Salesforce environment to meet business needs. Key Responsibilities: Configure and customize Salesforce applications to align with business processes and requirements. Develop and implement new functionalities using Salesforces declarative and programmatic tools (Apex, Visualforce, Lightning Components). Manage Salesforce security, including roles, profiles, sharing rules, workflows, and groups. Perform regular data audits and data integrity tasks. Develop and manage complex workflows, validation rules, and triggers. Create and maintain detailed documentation on system configurations, development tasks, and processes. Provide technical support and training to Salesforce users across the organization. Collaborate with cross-functional teams to identify, analyze, and implement new business processes and improvements. Stay updated with Salesforce releases and features to recommend and implement improvements. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 4 to 6 years of experience in Salesforce administration and development. Strong knowledge of Salesforce CRM platforms. Proficient in Apex, Visualforce, Lightning Components, and other Salesforce.com development tools. Experience with data management and data migration projects. Excellent problem-solving skills and the ability to work independently and within a team. Strong communication skills with the ability to explain complex technical concepts to non-technical users. Salesforce Administrator and Developer certifications preferred. This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason. Black Box is an Equal Opportunity Employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Posted 3 months ago
2 - 3 years
6 - 7 Lacs
Bengaluru
Work from Office
Job Overview TE Connectivitys Sales Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i. e. , data analysis, tracking, etc. ). They are also responsible for planning and coordinating promotional programs and other communications initiatives. Responsibilities: Delivering dashboards and reports Provide reports on customer, sales and product management related data such as revenue, pipeline, delivery performance Support the effective and efficient governance of global processes including account customer segmentation, Must Win projects and revenue planning Participate in global sales operations cadences in order to form best practice guidelines Lead stakeholder engagements with management Own processes and be accountable for their delivery and success Conducting root cause analysis and bringing problems to closure Assisting in a diverse range of tasks including analysis, reporting, trend analysis and commentary. Preparing reports with sales results and trends to assist in identifying areas for improvement Develop relevant dashboards and analytics, proactively providing insight into the performance of the Sales Team and identifying areas for focus and prioritization Must demonstrate understanding of how data can be manipulated, analyzed and visualized effectively Create effective slide designs and be able to story tell through PowerPoint Numerate with a proven ability in understanding complex information Excellent communication skills Ability to communicate effectively and build relationships with key stakeholders Experience analysing big data sets Driven, motivated and positive attitude An eye for detail, able to work autonomously and meet strict deadlines Manage expectations and be a reliable member of the team Desired Candidate Profile: Fluent in English Minimum MBA or Masters degree in Commerce, Finance or a business-related field 2- 3 years in a similar role. Advanced knowledge of MS Excel / PowerPoint Prior Salesforce. com experience Experience in PowerBI/Tableau/Power Query/VBA will be advantageous Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork ABOUT TE CONNECTIVITY TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85, 000 employees, including 8, 000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www. te. com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Employee Resource Group Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Location:
Posted 3 months ago
4.0 - 9.0 years
7 - 15 Lacs
bengaluru
Remote
Roles and Responsibilities Manage proposal development from start to finish, ensuring timely submission of high-quality proposals that meet client requirements. Collaborate with cross-functional teams to gather information, develop budgets, and create comprehensive scope of work (SOW) documents. Utilize Salesforce.com to track sales opportunities, manage quotes, and maintain accurate records. Conduct financial analysis and database analysis to inform pricing strategies for central labs services within the healthcare domain. Ensure compliance with clinical research regulations while developing proposals that showcase expertise in life sciences. Desired Candidate Profile 4-9 years of experience in Proposal Management or related field (e.g., budgeting). Bachelor's degree in Pharmacy (B.Pharma) or relevant specialization; Master's degree preferred. Strong understanding of SOW, Scope of Work, Excel, Financial Analysis, Database Analysis, Pricing Strategy, Central Labs, Healthcare Domain, Life Sciences concepts.
Posted Date not available
6.0 - 11.0 years
19 - 25 Lacs
bengaluru
Remote
Job Title: Senior Salesforce Developer Education Cloud & Non-Profit Cloud Location: Remote About the Opportunity: We are preparing to submit a tender this month and are seeking highly experienced Salesforce professionals with deep expertise in Education Cloud and Non-Profit Cloud . Ideal candidates will also have hands-on experience with Experience Cloud and a proven track record of delivering impactful solutions for education and non-profit organizations. Key Responsibilities: Design, develop, and implement solutions on Salesforce Education Cloud and Non-Profit Cloud . Configure and customize Salesforce to meet unique client needs, including Experience Cloud site development. Leverage Education Data Architecture (EDA) and related frameworks to deliver scalable education-focused solutions. Integrate Salesforce with other systems to streamline business processes. Collaborate with cross-functional teams to gather requirements, conduct solution design workshops, and ensure project delivery aligns with business objectives. Provide technical leadership, mentor junior developers, and ensure adherence to Salesforce best practices. Support tender submission process with documentation, architecture diagrams, and solution outlines as required. Required Skills & Expertise: Strong hands-on experience in Salesforce Education Cloud (Salesforce.org) and Non-Profit Cloud . Familiarity with Experience Cloud . Solid understanding of Salesforce data models, Apex, Lightning Components (LWC), Flows, and Integration patterns. Proven experience with EDA (Education Data Architecture) and/or HEA (Higher Education Architecture). Ability to design and implement complex Salesforce solutions in large-scale environments. Preferred Certifications: Salesforce Certified Application Architect or System Architect . Education-focused certifications (EDA, HEA). Salesforce Administrator , Advanced Administrator , or Platform App Builder . Non-Profit Cloud Consultant (Bonus). Additional Requirements: Copies of relevant certification documents . Work samples showcasing Education/Non-Profit projects. Client references (preferred but not mandatory). Updated CV of the Salesforce expert(s).
Posted Date not available
3.0 - 6.0 years
10 - 12 Lacs
hyderabad
Remote
Hi, Greetings from Eximius Tech Innovations Pvt Ltd We are actively looking for who has 3-6 years of experience as a Release Manager for one of my client "Salesforce" company. Please find the below Job Description and required skills. Role & responsibilities: Drive planning & delivery of high-quality enterprise IT software releases. Plan and manage release schedules and milestones. Proactively identify and mitigate risks and remove obstacles to release. Facilitate releases of varying size, complexity and duration by coordinating with multiple cross-functional teams. Work closely with Product, Engineering and Operations alike to ensure their corresponding needs are being addressed, keeping in mind that proper control processes are in place. Communicate plans and status, and escalate issues as required. Preferred candidate profile We are specifically seeking profiles with the following knowledge and skills, with immediate availability: 3-6 years of IT Release Management experience in an enterprise IT application development environment. Strong program management skills, particularly to drive cutovers. Experience working with technology and implementations for Salesforce.com. Self-starter; strong ability to drive tasks to completion independently. Strong organizational skills and excellent communication skills, both verbal and written. Ability to look into release best practices, assess which may be applied to a problem space, and ultimately advocate for and represent an implementation. Ability to improve and maintain new and existing processes. Expertise with Slack, Google Docs. This is Night Shift, from 8.00PM to 3.00PM. WFH. Base location is Hyderabad. The salary is a not a constraint. We need immediate joinee. If you have interest for this position, please share your resume to hrbp@eximiustech.com If you have interest, please acknowledge my mail then only i'll process your profile. Thanks & Regards, HR Department Eximius Tech Innovations
Posted Date not available
2.0 - 4.0 years
4 - 6 Lacs
hyderabad
Work from Office
About the role: The Sales Support Team Escalations-supports the Sales organization by responding to inquiries regarding escalated customer issues (questions about invoices, escalated support cases, the status of services projects, etc). This role works to drive efficiencies within the organization by serving as a point person for inquiries and issue resolution. This role will be responsible for monitoring, coding and following up internally on customer issues and escalations that come from Account Executives. What youll do: Manage a queue of incoming operations requests in Salesforce.com Receive ops requests regarding specific escalated customer issues, make sure it is coded properly, and route escalation to the appropriate internal teams for resolution. Continue to monitor the progress of the escalation and provide frequent updates to the Account Executive until the issue is resolved. Using data gathered from ops requests coding, identify and participate in process improvement projects to help reduce common escalation types. Assist with additional operations request types on an as-needed basis. Participate in ad hoc projects as needed. What youll bring: Excellent interpersonal and communication skills Accurate data entry skills and good attention to detail Strong organizational skills Strong Excel and PowerPoint skills Good decision-making and problem-solving abilities
Posted Date not available
3.0 - 8.0 years
5 - 10 Lacs
hyderabad
Work from Office
The Data Operations Analyst is a key member of the Data Health Operations team in supporting the efforts of Blackbauds data quality initiative. The analyst will research to ensure Salesforce.com data quality and completeness of all records matched, added, or updated through adherence to established validation methods and standards. What youll do: Manage the completion of Data Health Operations Requests within the guidelines of service level agreements (SLAs) established with business stakeholders Create all newly requested prospect accounts in Blackbauds Salesforce.com database while ensuring adherence to Blackbaud account quality standards. Perform account merges within Blackbauds Salesforce.com database off all duplicate accounts discovered by internal sources and third-party vendors. Manual review of new accounts unable to be located by third-party vendors before mass account loads are completed. Manual review of Blackbaud accounts currently missing quality data fields. Perform internet research to complete account data clean-up efforts based on current data health projects. Assist on any other data health projects that are identified by the manager. What youll bring: Experience using Salesforce.com is preferred but not required Intermediate knowledge of Excel Accurate data entry skills with a strong attention to detail Process-driven with a strong work ethic Great time management and organizational skills. Excellent written and verbal communication skills
Posted Date not available
2.0 - 6.0 years
6 - 10 Lacs
hyderabad
Work from Office
About the role The Senior Salesforce Developer is responsible for analysis, design, development and unit testing of custom solutions, as well as production support, on the CRM B2B Salesforce.com platform. The Salesforce Developer implements solutions based on the overall technical strategy for the platform, following specified documentation, coding and design patterns and best practices. The role requires solving unique or complex problems, individually or in group-think fashion, specific to the Salesforce.com platform. What youll do Design, develop, test and maintain usable, scalable, extensible solutions on the Salesforce.com platform Translate business requirements into logical, component-based technical implementations using the Salesforce.com toolkit Apex, Lightning components, JavaScript, workflows, approval processes, triggers, SOQL, Produce technical specification and design documents as required Collaborate with scrum team members to ensure thorough understanding of business requirements and processes Produce all required artifacts, including analysis and design documentation, as well as technical implementation specifications Support implementation activities and troubleshooting of system environmental issues sandbox and production Provide ongoing code-level maintenance and support Drive resolution of all issues that occur during development Attend and provide input to the scrum ceremonies, and provide level of effort estimates for sprint planning Perform Administrative configuration, as needed What youll bring 6+ years of rigorous design and development experience 4+ years of solid hands-on experience developing on the Salesforce platform including Apex, Visualforce, APIs (REST/SOAP/Tooling/Metadata/Bulk/etc), approval processes, flows, triggers, Lightning Web Components (LWC), web services, SOQL, SOSL, Analytics Experience integrating Salesforce.com with enterprise-level applications though all available integration channels as well as Salesforce-to-Salesforce integrations Experience working locally with Git and interacting with remote repositories Strong relational database design/development skills Strong analytical, problem solving/decision making skills Experience working in an Agile Scrum delivery framework Excellent oral and written communication skills Ability to meet or exceed standards of quality, security and operability required in a DevSecOps culture Salesforce certifications such as Salesforce Certified Platform Developer, Salesforce Certified CPQ Specialist, or Salesforce Certified Technical Architect are highly desirable Experience with ETL tools is a plus Exposure to any of the following tools and applications a plus: Gitlab, AutoRabit, Rally Financial Services experience a plus
Posted Date not available
6.0 - 11.0 years
8 - 13 Lacs
bengaluru
Work from Office
Salesforce Technical Lead Johnson Controls is searching for a skilled and experienced Salesforce Technical Lead to work on the design and construction of JCI s Salesforce.com instances. The ideal candidate will have an in-depth understanding of how to translate complex product requirements into an elegantly coded, usable, scalable, extensible, and maintainable solutions in the Salesforce.com platform and associated add-ons. The Developer will be working in an agile environment, with both onshore and offshore teammates, as well as with our leadership team, using iterative and cutting-edge development methods. Responsibilities The developer will design and build robust, elastic, and maintainable Salesforce.com modules and solutions. The applicant will be part of an offshore and onshore team. He must be a self-starter having a thorough understanding of Saleforce.com administration, configuration, coding, integration strategies, data manipulation, roles and profiles. Candidate will participate in an offshore development team, as well as collaborate with onshore UI/UX Lead, Product Owner, Solutions Delivery Lead, and Solutions Architect to plan and coordinate efforts. Candidate will evaluate user requirements, in collaboration with the Product Owner, engineers and others. The developer will be expected to make recommendations on interacting with legacy programs, create design documents to illustrate software components, provide best practices on Salesforce.com configuration and development, peer review source code delivered by developers, create and update object schemas and queries, and be able to read and interpret a current code base. Qualifications Bachelor s degree or equivalent experience required, specializing in computer science, engineering, or related field Minimum 6+ years of experience administering, configuring and building Salesforce.com solutions. Strong experience with working with teams in an onshore and offshore model. Experience with APEX, Salesforce.com Objects, Integration, data manipulations, and security. Strong experience in design, construction, and deployment on the Salesforce.com platform. Strong experience with Database Design, Database Objects and Procedures Strong knowledge of design patterns and coding best practices Experience with developing SaaS applications Experience with single sign-on, session management, user profiles, and user identity and authentication frameworks a strong plus. Experience with troubleshooting and solving performance issues Experience with cloud platforms (ex. MS Azure, AWS, Google Cloud Platform), a plus. Experience with Agile/Scrum development practices and concepts Experience using Jira and Confluence Excellent communication and teamwork skills Experience and desire to work within a fast-paced, iterative development environment
Posted Date not available
7.0 - 12.0 years
9 - 14 Lacs
bengaluru
Work from Office
MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Our ideal candidate will have 7+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role. A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem Prior exposure to database, cloud, and infrastructure technology is a plus On a given day in this role you will: Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team s eyes and ears in this field De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization Document all customer interactions in internal systems, including Gainsight and Salesforce.com Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we ll need to be constantly adjusting our engagement strategies based on these signals, which you ll be in the best position to identify and share back with internal teams Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success Forecast expected churn and growth to your senior leadership team Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow To drive the personal growth and business impact of our employees, we re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it s like to work at MongoDB , and help us make an impact on the world! MongoDB is an equal opportunities employer. Requisition ID 425519
Posted Date not available
3.0 - 8.0 years
7 - 11 Lacs
ahmedabad
Work from Office
Overview: An inspired self-starter and able to drive sales growth Ultimately, a top-notch sales executive should be able to build rapport with customers and close sales Promoting new products and any special deals Advising customers about delivery schedules and after-sales service Recording orders and sending details to the sales office Giving feedback on sales trends Key Responsibilities To fulfil and achieve distribution and sales objectives for key brands in the on-trade channel by successful implementation of sales strategies and plans To ensure full compliance of sales, price management, promotion and merchandising Distribution To ensure distribution objectives for specific SKUs are achieved as per sales plan Focus on driving sales in Hardware, Paints, Cement & Sanitary channels To ensure a high standard of presence and merchandising for key products in the trade To ensure target price levels for both trade and consumers are implemented Promotions Identify target outlets, negotiate and implement promotional activities at the highest possible standard Feedback and evaluation of results for sales and marketing management s review Control To recommend appropriate level of credit and duration to trade accounts as per standard policies and procedures To ensure collection through pro-active evaluation and management of receivables in order to achieve collection target as set by sales management Trade Relationships Develop and maintain amiable win-win relationship with the Distributors, Sub Distributors, PoS Manage and improve performance of assigned trade accounts Sales Management To achieve the following core KPIs Monthly sales target volume Increase point of sales ( PoS ) Provide timely and accurate information for the updating of Salesforce com Evaluate outlet date, call targets and trade information on regular basis to drive improvement on sales efficiency
Posted Date not available
3.0 - 5.0 years
5 - 7 Lacs
kochi
Work from Office
We are seeking highly motivated Salesforce Developer with 3 5 years of experience to design and deliver Salesforce.com cloud-based solutions. The role involves developing and stabilizing scalable, secure, and maintainable solutions with a focus on Apex automations, integrations with external systems, Experience Cloud portals, and Nonprofit Success Pack (NPSP) customizations. Key Responsibilities Design and develop customized technical solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), and Salesforce configuration tools. Build integrations between Salesforce and external systems (using REST, JSON, XML, or platform events). Implement automations using Apex classes, triggers, asynchronous processing, and flow optimizations. Develop and customize Salesforce Experience Cloud portals. Contribute to technical solutioning: create technical prototypes, proof-of-concepts (POCs), and solution demonstrations. Assist in scoping, estimating, and proposing technical solutions. Maintain technical documentation and support post-deployment activities. Technical Skills Must Have 3 to 5 years of Salesforce.com development experience, including: Strong knowledge of Salesforce Service Cloud and Experience Cloud. Hands-on expertise in Apex Classes, Apex Triggers, Asynchronous Apex (Batch, Scheduled interfaces). Strong SOQL and SOSL skills. Proficiency in Lightning Web Components (LWC) development. Experience developing and consuming REST APIs and handling JSON/XML payloads. Hands-on experience with CI/CD processes using GitHub Actions or similar tools. Technical Skills Good to Have Experience working with Salesforce Nonprofit Success Pack (NPSP) or custom Nonprofit implementations. Experience with Salesforce Flow orchestration. Familiarity with Salesforce Data Loader and third-party ETL tools. Non-Technical Skills Must Have Strong problem-solving and debugging skills. Effective written and verbal communication skills for both technical and business audiences. Team player with strong interpersonal skills and a proactive attitude. Ability to work independently and collaboratively in a distributed team environment.
Posted Date not available
3.0 - 6.0 years
5 - 8 Lacs
mumbai
Work from Office
We are looking for a highly motivated Key Account Manager to join our team. In this role, you will manage and grow relationships with strategic customers in the bioprocessing and life sciences sectors. You will be responsible for driving business growth, managing account relationships, and positioning Cytiva s innovative solutions to meet customer needs. What You Will Do: Account Growth & Market Share: Drive market share growth through effective territory planning, account management, and value-based selling. Achieve sales targets and contribute to the broader company goals by promoting Cytiva s portfolio of bioprocess and life sciences solutions. Customer Engagement: Actively engage with customers to understand their research and bioprocessing needs, challenges, and business goals. Leverage Cytiva s product offerings to deliver tailored solutions that exceed customer expectations and accelerate discovery and production processes. Solution Development: Collaborate with technical specialists and cross-functional teams to understand customer workflows, identifying opportunities to develop and support solutions that address customer needs while leveraging the full breadth of Cytiva s portfolio. Account Relationship Management: Build and manage relationships with decision-makers at various levels within customer organizations. Drive customer satisfaction through regular engagement, understanding their strategic goals, and positioning Cytiva as a trusted partner. Sales Forecasting & Reporting: Utilize CRM tools (Salesforce.com) to manage customer insights, accurately forecast sales, track performance, and identify areas for improvement. Maintain a clear view of the sales funnel and report on account status and growth opportunities. Negotiation & Contract Management: Lead negotiations for pricing, contracts, and agreements with key accounts, ensuring both customer satisfaction and Cytiva s business objectives are met. Who You Are: Educational Background: Bachelors degree or higher in Life Sciences, or a related field, or equivalent industry experience. Experience: A minimum of 3-6 years of sales experience in the life sciences, bioprocessing, or related industry. Proven ability to manage complex accounts and drive business growth in a B2B sales environment. Customer-Focused: Demonstrated ability to build strong relationships with both customers and internal teams, engaging in consultative sales and creating customized solutions that meet customer needs. Sales Expertise: Ability to manage and close sales cycles, forecast accurately, and achieve sales targets. Experience in leveraging CRM tools (Salesforce.com) for customer relationship management and sales forecasting is a plus. Communication & Presentation Skills: Excellent verbal and written communication skills in English. Strong technical presentation skills, with the ability to articulate complex product details in a customer-friendly manner. At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
Posted Date not available
3.0 - 8.0 years
5 - 10 Lacs
gurugram
Work from Office
Overview: - India Based Role for NA Market Cvent is an exciting, fast-growing tech company that provides industry-leading software to hospitality and event professionals around the world Our suite of products and services ranging from a venue sourcing network, group reservation application, event registration, virtual event technology, mobile apps and so much more have positioned us a major player in the estimated $565 billion global meetings and events industry We are looking for a Client Success Advisor to join our dynamic, close-knit Client Services department This is a great opportunity to build a career at a company that is transforming its industry Client Success Advisors serve as our clients primary point of contact focusing on product adoption related work In this role, you will be responsible for a portfolio of 150-200 customers to ensure they are able to maximize the benefits of Cvent products leading to revenue retention You are expected to spend 60% of your time in client-facing work with the expectation of contributing to internal special projects related to the job The ideal candidate should be extremely motivated and enthusiastic about seeing clients succeed through use of our products Candidates should be able to thrive in a fast-paced, fun work environment while striving to be top performer We are looking for someone who is excited about having an impact on a successful, growing company known for unmatched technology and best-in-class service In This Role, You Will: Serve as post-onboarding contact to Cvent s worldwide hotel property and/or hotel chain clients for all Hospitality Cloud Group Business products (Cvent Supplier Network, Passkey, Event Diagramming, Supplier Analytics) Use product knowledge and data analysis to lead success review meetings with client s key strategic stakeholders Consult with key stakeholders and users to develop goal-based success plans that will drive improved product usage while seeking opportunity to upsell additional products Work with internal cross-functional teams to problem solve and execute success plans that increase adoption and lead to client retention Proactively collaborate with sales for renewal strategies and priorities while supporting renewal efforts Prepare and deliver data-based client success stories to marketing team and promote client advocacy programs Retain and grow knowledge of all hospitality products to effectively monitor client s success and areas of opportunity Contribute to internal projects that improve processes and effectiveness of the role Work Monday through Friday in East Coast or EU time zone as assigned Hybrid work environment with in-office days required Heres What You Need: Bachelors degree with strong academic credentials Minimum 3 years professional work experience, related to hospitality and/or hotel software industries Strong business acumen, ethics, and high integrity Comfortable using general office software applications; sales automation products for example Salesforce com and web collaboration tools such as Zoom High aptitude for learning software Consultative communication (written, verbal) and presentation skills Secondary language a plus Excel at developing strong working relationships Must be articulate, organized, detail-oriented, and can multi-task in a dynamic, fast-changing entrepreneurial environment Working knowledge of Microsoft Office suite, particularly Microsoft PowerPoint and Microsoft Excel
Posted Date not available
4.0 - 9.0 years
14 - 15 Lacs
kolkata, mumbai, new delhi
Work from Office
Coordinate with Revenue Operations leadership to enforce best practices around deal structure, order form guidelines, and all other presale processes for a smooth booking process Work cross-functionally with our Sales, Customer Success, Legal and Finance teams to drive alignment on internal close process and reduce inefficiencies during end of month/quarter Verify submitted Order Forms for completeness, accuracy, and conformance to Courseras sales order acceptance policies Ensure the timely and accurate handoff of the Customer s provisioning details to the Implementation Services team for delivery of product and services Be a strategic subject matter expert on optimizing deal structures to ensure the highest rates of success Support the Enterprise Business team with general Salesforce.com inquiries, data stewardship, and Quote-to-Cash process improvements Basic Qualifications: 4+ years of experience in a Sales Operations, Deal Desk, or Order Management role Experience working in a B2B SaaS subscription business model Experience performing data updates to key Sales information in Salesforce.com such as Leads, Accounts, and Opportunities Ability to create custom reports in Salesforce.com for End users and Management to analyze our business performance Must have business customer service skills and a can do attitude Preferred Qualifications: Knowledge of key SaaS metrics such as ACV, ARR, Churn, and Renewal Rate is a plus Experience working with a quoting/CPQ solution If this opportunity interests you, you might like these courses on Coursera: Salesforce Sales Operations Professional Certificate Google Project Management: Professional Certificate Successful Negotiation: Essential Strategies and Skills
Posted Date not available
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