Job Summary: We are looking for an enthusiastic and proactive Recruiter to join our Hiring team. In this role, you will be responsible for the end-to-end recruitment process, ensuring we hire the best talent to support our rapid growth. You will work closely with hiring managers, understand team needs, build strong candidate pipelines, and create an exceptional hiring experience. Languages must be known: Hindi (Native) & English Key Responsibilities: Hiring Strategy: Collaborate with department heads ( tutoring, retention and academics) to assess staffing needs and align recruitment efforts with Pumpa's growth goals.Candidate Sourcing: Use various sourcing methods (job portals such as Naukri and LinkedIn, social media, educational institutions, industry events, and employee referrals) to build a strong pipeline of candidates for different roles. Screening and Selection: Review resumes, conduct phone screenings, coordinate interviews, and use data-driven tools to assess candidate skills and fit for the role. Full-Cycle Recruitment: Manage the recruitment process from first contact to offer acceptance, ensuring an efficient process with strong candidate engagement throughout. Employer Branding: Collaborate with the marketing team to promote Pumpa's employer brand in the ed-tech space, and develop materials and strategies that appeal to talent in a competitive job market. Metrics Tracking: Track key recruitment performance metrics (e.g., time to fill, cost per hire, quality of hire), and regularly analyze data to optimize recruitment processes. Candidate Experience: Ensure a smooth, professional experience for all candidates, from initial contact to onboarding, providing timely feedback and managing expectations. Onboarding Support: Work closely with HR Administration to ensure seamless onboarding for new hires, preparing them for success in Pumpa's fast-paced environment. Compliance: Ensure all recruitment processes comply with labour laws and internal company policies, maintaining fairness and transparency. Requirements: Bachelor's degree in Human Resources, Business, or a related field 11.5 Years of experience in end-to-end recruitment, preferably in a high-growth or EdTech/startup environment Strong sourcing skills using platforms like LinkedIn, Naukri, and other social recruiting tools Excellent communication and interpersonal skills Ability to work in a fast-paced, dynamic environment with changing priorities Experience using ATS tools (e.g., Lever, Greenhouse, or similar) is a plus Should be good in verbal & written communication in both Hindi & English. Preferred Qualifications: Prior experience in recruiting for Non-Tech roles Strong understanding of startup culture and team dynamics Passion for the EdTech space and talent acquisition What We Offer: A collaborative and inclusive work environment Opportunity to be part of a rapidly growing team with massive learning and growth potential Working days: Monday to Friday Working hours: 10 am to 6.30 pm (Weekend support for guiding the candidates for interviews, if scheduled) Mode: Work from home

6 pm9 pmTechnical Requirements: Laptop with camera or external camera with good quality Proper power back up High speed wifi connection of above 50 Mbps Noise-free environment Working Timings: 6pm to 9pm Working days: Monday to Saturday Job Description To Conduct engaging online sessions via Google Meet for Science (Physics, Chemistry, Biology) and Mathematics. To create a structured study plan with all relevant links. Assign relevant homework and tests in the app and also to provide feedback . Address student doubts promptly through WhatsApp, in coordination with assigned coordinators. Communicate student progress during parent-mentor meetings. Provide insightful feedback and comments for school exam papers shared through coordinators. To update all details in concerned Google sheets and docs. Should be available from 6 to 9 PM. This includes live sessions, team meetings, pedagogical analysis and curriculum development. Availability to work on weekends as per the schedule. Qualification: Maths (PG/M.Phil/PhD in Maths or Mathematical fields) Science (PG/M.Phil/PhD in Chemistry, Physics, Zoology or Botany or related Life Science fields or Related engineering fields) Educational degree holder (B.Ed or higher in a related to the subjects is given first preference) First preference to the candidates who have cleared the following exams like, CTET, TRB, GATE, JEE, NEET etc. Experience: Min. of 2 yrs exp. in Teaching with B.Ed or higher (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary Min. of 3 yrs exp. in Teaching without B.Ed with (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary If Fresher, should be finished Post graduate with min. of 60% score fulfilling the subjects of preference given in Qualification column. Or minimum of 3yrs experience from reputed coaching centres/competitors (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary Skills Required: Exceptional communication in both English and Hindi. ICT technical and Google work space experience is required. Exceptional communication in both English and Hindi. Previous experience in online teaching and familiarity with Google Meet. Ability to cultivate a positive and supportive virtual learning environment

Technical Requirements: Laptop with camera or external camera with good quality Proper power back up High speed wifi connection of above 50 Mbps Noise-free environment Must known Languages: Tamil and English Work Location : Remote. Basic Qualification: A Bachelor's degree in education is a must. Strong communication and interpersonal skills,including the ability to communicate effectively with students,parents,mentors and managers. Ability to multitask,prioritise,and work in a fast-paced environment. Availability to work on weekends(Saturday and Sunday)as per operational requirements. Key Responsibilities: Conduct intro calls to onboard new students, providing an overview of the platform and answering their initial queries. Coordinate with mentors to ensure effective delivery of educational content. Allocate batch sessions to enrolled students and ensure proper scheduling. Guide students and provide necessary academic support through calls and messages. Motivate and counsel students and parents regularly to ensure engagement and satisfaction. Collaborate with the sales team to ensure smooth student onboarding. Provide timely assistance to students, parents, and mentors regarding any academic issues. Communicate important updates and information to students and parents via phone calls and WhatsApp. Ensure students complete homework and test work assigned by mentors. Track student attendance during live sessions and follow up with students who miss classes. Forward student doubts from WhatsApp to mentors and ensure timely responses. Conduct live test sessions on Sundays and ensure maximum student participation. Follow up with parents of students who consistently miss classes to address concerns. Regularly update process documents to ensure adherence to best practices. Assist the Retention team by coordinating with parents to gather feedback and discuss upskilling opportunities. Conduct welcome calls with students after one week of classes to gather feedback and identify areas for improvement. Coordinate parent-teacher association (PTA) meetings, ensuring proper feedback is gathered from parents, mentors, and coordinators and recorded in a detailed report.

Job Title: Senior Business Development Executive - Retention & Renewals Payments - Tamil Location: Hybrid Department: Student Relations Reports To: Head - Customer Support Job Type: Full-Time Language- Tamil & English (Mandatory ) Shift - 5 days (Rotational) Shift between 11 AM - 8 PM Requirements: A laptop with 8 GB RAM & good camera quality Wifi with at least above 50 Mbps speed. Job Summary: We are seeking a highly motivated and skilled Senior Executive - Hindi Retention to join our team. The ideal candidate will be responsible for supporting our Retention and Renewals department which is primarily focused on maintaining and increasing customer loyalty and contract renewals for products or services. Here are some key responsibilities, skills, and qualifications typically associated with this role. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with existing clients to understand their needs and challenges. Retention Strategy Development: Develop and implement strategies for client retention and renewal, analyzing customer behavior and feedback to enhance experience. Sales Forecasting: Utilize data analytics to forecast renewal outcomes and identify potential retention risks among clients. Cross-Functional Collaboration: Work closely with the Academic Coordination team to align efforts and improve customer satisfaction. Account Management: Oversee accounts and ensure successful resolution of any issues to promote long-term engagement and attainment of set revenue goals Negotiation: Handle renewal negotiations to secure contracts effectively while ensuring client satisfaction and profitability. Performance Analysis: Monitor retention metrics and provide reports and insights to senior management on performance, trends, and opportunities for improvement. Training and Support: Provide training and support to junior staff in retention tactics and customer engagement strategies. Skills: Strong interpersonal and communication skills Ability to analyze market trends and customer data Negotiation and conflict resolution skills Proficiency in CRM software and analytics tools Strategic thinking and problem-solving abilities Customer-centric approach Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field (Masters preferred) Several years of experience in business development, sales, or account management, with a focus on retention Proven track record of meeting or exceeding retention and renewal targets Familiarity with the specific industry the company operates in (edtech, finance)

Role Overview We seek a passionate and experienced Master faculty to join our Learning team at Yaclass. In this role, you will play a critical part in shaping the next generation of talent by providing guidance, support, and knowledge sharing within our organisation and expecting the proper decision-making on time. You will lead a team of faculties, fostering a culture of continuous learning and professional development. Technical requirements Laptop with 8 GB RAM & i5 Processor & camera or external camera with good quality Proper power backup High-speed Wi-Fi connection (required above 50 Mbps speed) Noise-free environment Job Description Critical period conduct engaging online sessions via Google Meet for Science (Physics, Chemistry, Biology) and Mathematics. To create a structured study plan with all relevant links. Assign relevant homework and tests in the app and also to provide feedback. Address student doubts promptly through WhatsApp, in coordination with assigned coordinators. Communicate student progress during parent-teacher meetings. Provide insightful feedback and comments for school exam papers shared through coordinators. To update all details in concerned Google sheets and docs. Qualification: Maths (PG/M.Phil/PhD in Maths or Mathematical fields) Science (PG/M.Phil/PhD in Chemistry, Physics, Zoology or Botany or related Life Science fields or Related engineering fields) Educational degree holder (B.Ed or higher in related to the subjects are given first preference) First preference to the candidates who have cleared the following exams like, CTET, TRB, GATE, JEE, NEET etc. Experience: Min. of 5 yrs exp. in Teaching with B.Ed or higher (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary Min. of 6 yrs exp. in Teaching without B.Ed with (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary Or minimum of 6 yrs experience from reputed coaching centres/competitors (both in class and online modes with CBSE board) Esp. for classes 9th or Higher is necessary Soft skills and cultural fit Strong leadership presence with the ability to inspire and motivate others. An empathetic approach to teaching, understanding individual challenges and aspirations. Ability to adapt styles to suit the diverse needs of mentees. Commitment to fostering a culture of diversity, equity, and inclusion within the team. Skills required Exceptional communication in both Tamil and English. ICT technical and Google Workspace experience is required. Previous experience in online teaching and familiarity with Google Meet. Ability to cultivate a positive and supportive virtual learning environment Candidates must be capable of managing multiple groups of faculties across various batches, handling more than 100 batches of students. Benefits Working Days: 6 days per week (rotational) Work Location: Work from Home Perks: 2 week fixed holidays (vacation) every year Performance-based appraisals *Terms and conditions apply