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1.0 - 6.0 years
2 - 3 Lacs
Pune
Work from Office
Job Responsibilities: Customer Service a) Greet customer as per Service Signature norms, explain tests process & TAT for reports, make the customer comfortable, collect NPS feedback, , take patients consent before starting the procedure b) Support on day camps by marketing team d) Make relation building calls to customers. Training a) Undergo required training on customer interactions & technical skills Process & Quality a) Adhere to SOPs like reporting in system, file all the signed consent forms, 100% adherence to mandatory forms like female X-Ray consent & Form F, validation of reports with doctors, upload images in system, reports Sign-off process adherence in INSTA, Reports hand over to patients within TAT Doctor Engagement a) Interact with doctor & ensure conclusion are completed b) Doctor sign off is completed . No. of Openings: 1 Work locations : Viman Nagar Gender : Any
Posted 1 week ago
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