Workforce Manager

The Workforce Manager position at our organization invites dynamic and data-oriented professionals to join our expanding operations team. This role presents a valuable opportunity for recent MBA graduates or early-career individuals to make their mark in the insurance industry through a high-impact, analytics-driven position. As a Workforce Manager, you will be entrusted with managing the daily issuance and tracking activities for assigned insurance partners. This pivotal role involves tracking and overseeing day-to-day issuance operations, maintaining, updating, and analyzing operational data using MS Excel, and ensuring the accuracy and timeliness of policy issuance and partner coordination. Additionally, you will be responsible for preparing periodic performance and operational dashboards, identifying process gaps, and facilitating data-backed decision-making. Collaboration with internal teams such as Sales, Underwriting, and Tech, as well as external insurer contacts, is a key aspect of this role. Key Responsibilities: - Track and manage day-to-day issuance operations for specific insurers - Maintain, update, and analyze operational data in MS Excel - Ensure accuracy and timeliness of policy issuance and partner coordination - Prepare periodic performance and operational dashboards - Identify process gaps and support data-backed decision-making - Coordinate with internal teams (Sales, Underwriting, Tech) and external insurer contacts Ideal Candidate: - Holds an MBA from a reputed institute - Possesses 2-3 years of experience in data management - Demonstrates strong proficiency in MS Excel, including advanced functions, data analysis, and reporting - Working knowledge of SQL is a plus - Exhibits excellent analytical and problem-solving skills - Shows strong communication and stakeholder management abilities - Displays a high ownership mindset and attention to detail If you are a proactive professional with a passion for leveraging data to drive operational efficiency and stakeholder satisfaction, we encourage you to consider joining our team as a Workforce Manager.,