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3.0 - 8.0 years
3 - 8 Lacs
Pune, Maharashtra, India
On-site
Role Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking) Participate in Design Thinking workshops - collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products Explore the art-of-the-possible in the era of Big Data, Artificial Intelligence (AI) and Machine Learning (ML) - whilst always maintaining regulatory compliance Leverage existing - and contribute net new - design patterns to Mastercard s design pattern library Help define the next generation of data and data-driven products - and through doing so, help shape the future of Mastercard and its growth Creation of a cohesive and compelling visual language across diverse form factors: web, mobile and internet of things Work on future state conceptual designs, driving experimentation that improves the quality of product design overall. Work closely with key partners from brand marketing, alongside the broader user experience team to drive delightful and highly usable transactional experiences leveraging the broader visual language for MasterCard. Work closely with our technology team to define implementation standard for our products leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies. Ensure that designs deliver an appropriate balance of optimizing business objectives user engagement, in close partnership with product managers. Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base Drive VXD design across a broader ecosystem, where experiences will require tailoring to meet the needs of both MasterCard customers and end consumers Help define the next generation of data and data-driven products and their visualization - and through doing so, help shape the future of Mastercard and its growth Required Experience / Knowledge / Skills (Core) Interaction Design: Experience developing User Archetypes and Personas and user journeys to inform product design decisions Experience in rapid prototyping (Lean UX and Design Thinking) Experience in articulating elegant and engaging experiences using sketches, storyboards, information architecture blueprints and prototypes Experience in the implementation of creative, useable and compelling visual mockups and prototypes. Experience working with complex information architectures Experience of design-experiences across multiple media Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator etc. An understanding of complex information architectures for digital applications Additional Experience / Knowledge / Skills Visual Design: Experience in articulating elegant and engaging visual experiences using sketches, storyboards, and within prototypes Highly proficient in the creation of useable, compelling and elegant visual mockups and prototypes. Experience of visual design across multiple media and form factors: web; mobile; Internet-of-Things (IOT) Extensive and demonstrable experience using leading VXD software packages such as Adobe Creative Cloud / Suite (Photoshop, InDesign, Illustrator etc.) / Experience Design, Serif DrawPlus, Corel DRAW Graphics Suite / PaintShopPro, Art Rage, Xara or equivalent An understanding of complex information architectures for visual representation Any experience in motion graphic design is a strong plus Any experience in 3D modeling also a strong plus Research: Experience consuming UX research Experience in leading Design Thinking workshops with customers to identify requirements and ideate on potential product solutions. Ability to identify best-in-class user experience through competitor analysis Experience of iterative design-test-re-design methodology to collect real user feedback to incorporate back into the design Candidate Prior experience working in a world-beating UX team Experience working/multi-tasking in an extremely fast-paced startup-like environment Experience in client-facing engagements, preferably in leading them Empathetic champion of the user - passionate about the detail of great usability, interaction design and aesthetics to give the best possible UX Passionate about the possibility of data driven experiences - so-called emergent ontologies (patterns in the data) driving UX and UI. Passionate about the potential for data, Artificial Intelligence (AI) and Machine Learning ML) Defensible point-of-view on and Adaptive v Responsive v Liquid/Fluid UI Defensible point-of-view on gamification Interest in VUIs (Voice Interfaces) Demonstrable knowledge of UX and Interaction Design heuristics and best practices: e.g. Lean UX; Mobile First etc. Demonstrable knowledge of ergonomic and usability best practices Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility.
Posted 1 week ago
2.0 - 5.0 years
6 - 14 Lacs
Pune
Work from Office
Job Title: Business Analyst Our client is a leading cloud-based legal case management platform designed exclusively for personal injury law firms. Their platform helps law firms streamline their workflows, improve collaboration, and drive efficiency. We are seeking a highly motivated Business Analyst to join our team and contribute to our continued growth and innovation. Job Overview As a Business Analyst you will play a critical role in bridging the gap between business needs and technology solutions. You will collaborate with stakeholders, gather requirements, analyze business processes, and work closely with the development team to enhance our legal tech solutions. This role requires strong analytical skills, problem-solving abilities, and a keen understanding of software development and the legal industry. Key Responsibilities: Gather, analyze, and document business requirements from stakeholders, including law firms, internal teams, and clients. Translate business needs into functional and technical specifications for the development team. Work closely with product managers, developers, and QA teams to ensure requirements are well understood and implemented effectively. Identify process improvement opportunities and recommend solutions to enhance system efficiency. Facilitate stakeholder meetings, workshops, and interviews to collect feedback and validate requirements. Assist in the design and implementation of new features, ensuring they align with business goals and user needs. Support the development of user stories, use cases, and wireframes to communicate requirements effectively. Conduct market research and competitive analysis to identify industry trends and best practices. Collaborate with the QA team to define test cases and ensure product quality. Provide training and support to end users and document system functionalities. Qualifications & Skills: Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. 2-3 years of experience as a Business Analyst, preferably in a SaaS or legal tech environment. Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Excellent analytical, problem-solving, and critical-thinking skills. Strong communication and interpersonal skills to effectively interact with stakeholders at all levels. Experience with tools such as Jira, Confluence, Microsoft Office, and wireframing tools. Knowledge of legal case management systems or the legal industry is a plus. Ability to manage multiple projects and work in a fast-paced environment.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 3 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
WHO ARE WE LOOKING FOR Logical bend of mind. Incessant problem solver; the tougher the problem gets, the more fun they have Strong product intuition and analytical thinking(Metrics oriented) Bias toward data-driven decision-making, combined with solid business judgment Has the ability to operate in a very fast-paced, constantly changing and evolving environment Strong customer obsession and empathy Ability to prioritize work and understand the trade-offs Execution focused - ability to infuse execution, milestone focused Above all, the candidate must have an outstanding work ethic, should be results-driven and have a strong passion to contribute to the company's vision and mission ROLES & RESPONSIBILITIES: Youll need to find ways to automate and productize solutions around course experience to improve efficiency Identify problems along the learner journey to understand and develop solutions to learners pain points Gather insights from across teams within the org and conduct external research and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/analysis Continuously improve existing products and features to drive higher engagement, retention and customer delight(NPS) On an average day youd be breaking down user problems, creating roadmaps, prioritizing with the team, running daily stand-ups, looking at customer issues, interacting with customers and collaborating with engineers, designers, operations, support team to help create value.
Posted 2 weeks ago
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