5 - 8 years
15 - 22 Lacs
Posted:1 month ago|
Platform:
Remote
Full Time
Roles and Responsibilities PLM User Support: Deliver resolutions to application specific issues to the users on the PLM application Portfolio, Perform root cause analysis as needed and create/update defects/bugs in Service, so that implementation team can fix them. Support the ongoing PLM implementation projects by creating configurations in Windchill PDMLink as needed and or as specified in the solution design document. Validate the bug fixes by performing System integrations/regression testing as needed and coordinate with the end users for user acceptance test/closure of a defect/bug. Identify any shortfalls and provide feedback to SKF implementation team. Update knowledge base, FAQs as needed so as to enhance end user productivity Effectively communicate with Group IT and Vendors in elaborating issues and finding common grounds for resolution. Follow support & release management processes for tickets and project change requests. Experience and Skills required: Around 5 years of experience in Windchill Administration. High knowledge on PTC products. Experience in PTC products PDMlink, MPMLink, PartsLink - Mandatory Understanding of ProjectLink, Option and Variants, Creo and SUMA. Knowledge on Requirement Management in Windchill. Knowledge on Engineering Change Management. Expertise in Windchill 12. Knowledge in CAD tool to Windchill integration (Work group manager, cache maintenance, license). Good technical leadership skills. Good stakeholder management skills. Strong communication skills, both verbal and written. Excellent verbal/written communication skills are required for multi-faceted interactions with all levels of personnel within the organisation
Candor Software Solutions
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