Windchill Administrator

We are seeking an experienced Windchill Administrator to provide comprehensive PLM application support and system administration for our global Windchill environment. The ideal candidate will possess strong customization skills, expertise in managing Windchill infrastructure, and a proven ability to resolve user issues efficiently. This role is crucial for maintaining the integrity, performance, and alignment of our CAD and PDM/PLM systems with global technology and functional requirements.

Roles and Responsibilities:

Provide PLM Application Support (Windchill 10.1):

• Offer

  global support for all Windchill users

  .

• Resolve problems and issues

  in a timely manner.
• Collaborate with

  PTC support for technical issue resolution

  .

• Escalate problems

  to the Engineering Systems Manager as needed.

• Implement fixes and/or workarounds

  to ensure system continuity.

Systems Administration:

• Monitor server/system performance

  .
• Manage

  Production, Test, and Staging environments

  .

• Rehost Test and Staging instances

  as needed for development and testing.

• Plan, Coordinate, and Implement global version upgrades, maintenance releases, and system configuration changes

  to keep CAD and PDM/PLM systems updated and globally aligned with technology functional requirements.

• Maintain Windchill integration to Oracle ERP

  .
• Assist in

  data migration

  as needed.

Windchill Customization:

• Possess a

  sound understanding of Windchill customization

  (server & client).
• Knowledge of

  InfoEngine

  is desired.

Application Training:

• Engage in

  knowledge sharing

  activities.
• Responsible for

  knowledge base creation/maintenance

  .
• Provide

  training and technical consultation

  to users.
• Handle

  user issues

  efficiently and effectively.
• Perform

  Windchill business administration

  tasks.
• Possess a fair bit of experience in

  Windchill Infrastructure (Rehosting, Vaulting)

  .
• Knowledge of

  ERP and MPMLink

  would be an added advantage.