2.0 - 6.0 years

0 Lacs

tamil nadu

On-site

You are a reliable and detail-oriented IT Assistant responsible for supporting the day-to-day operations of our IT systems. Your role includes managing hardware, assisting with software issues, ensuring network connectivity, and meeting the technology needs of all departments. Your key responsibilities will involve assisting in the installation, configuration, and maintenance of hardware and software such as desktops, laptops, printers, biometric devices, and CCTV systems. You will troubleshoot system and network issues, providing timely support to staff. Additionally, you will be responsible for maintaining IT asset inventory and documentation, supporting ERP, email, and internal communication systems, managing user accounts, backups, and antivirus updates, coordinating with branches for hardware/software procurement and service, monitoring internet, LAN/Wi-Fi connections, and providing basic server support. Setting up projectors, conferencing tools, and audio/video equipment during meetings will also be part of your duties. To excel in this role, you should have a basic understanding of Windows OS, MS Office, and common business software. Knowledge of basic networking including LAN, IP, and Wi-Fi configuration is essential. Strong problem-solving and communication skills are required, along with a willingness to travel to branches/farms for on-site support when needed. You must be able to document issues and maintain logs effectively. The qualifications for this position include a Diploma/B.Sc./BCA/BE in Computer Science, IT, or a related field. While freshers are welcome to apply, 2 years of experience in a similar role is preferred. Basic proficiency in spoken English and Tamil is required. This is a full-time, permanent position with day shift hours. A Bachelor's degree is preferred, and proficiency in Hindi is a plus. The work location is in person.,

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Desktop Support Technician PC Solutions

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You should have good technical skills on Windows/MAC platforms with knowledge of Outlook and Slack configuration. Being a quick learner and having knowledge of Wi-Fi configuration are essential for this role. As part of your responsibilities, you will provide support for Desktops, Printers, and other peripherals either on-site or remotely. This includes on-site support, remote site support, and assistance for work-from-home computing. You will diagnose, verify, record, and report downtime incidents promptly. Additionally, you will troubleshoot virus problems using antivirus tools and handle re-installation of corrupted or deleted antivirus packages. Your tasks will involve installing, reinstalling, and configuring mail client software on users" devices. You will also be responsible for configuring clients" PCs, conducting day-to-day troubleshooting activities, and assisting in upgrading mailing software versions. Onsite field support for end-user devices, hardware, and desktop software distribution will be part of your role, along with re-imaging assets as required.,

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Desktop Support Specialist PC Solutions

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You should have good technical skills on Windows/MAC platforms with knowledge of Outlook and Slack configuration. Being a quick learner and having knowledge of Wi-Fi configuration will be beneficial. Your responsibilities will include providing support to Desktops, Printers, and other peripherals either on field or through remote desktop support. You will be required to offer on-site support, as well as support for remote sites and work-from-home computing. It will be crucial to diagnose, verify, record, and report downtime promptly, ensuring immediate notification for all incidents. Additionally, you will need to diagnose and troubleshoot virus problems using antivirus tools, and re-install anti-virus packages corrupted or deleted by users. Installing/reinstalling mail client software on users" desktops/laptops, configuring/updating e-mail software at client sites, and setting up clients" PCs are also part of the role. Your daily tasks will involve troubleshooting activities, assisting in upgrading the version of mailing software, providing onsite field support for end-user device hardware, and distributing desktop software. Moreover, you will be responsible for re-imaging assets as per requirements.,

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