11 Whm Jobs

Job Preview: Technical Support Engineer Role : Technical Support Engineer Designation : Graduate Engineering Trainee Work Location: Mangalore, work from office Shift: 9 hours per day, with shift changes every month (nearly 15 shifts) About Us unifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity Role Role Overview: As a Technical Support Engineer, you will be the frontline hero for our customers helping them resolve issues related to website management, hosting, and network protocols This entry-level role offers an excellent opportunity to gain hands-on experience in web technologies, network troubleshooting, and customer support You'll interact with international customers via live chat, offering solutions and guidance in a fast-paced environment Required Qualifications Education: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers and BCOM with computers Skills: Strong multitasking skills to be able to handle up to 4 chats at a time (the 4 concurrency happens only during some interval of time) Ability to think critically and troubleshoot effectively under pressure Excellent typing skills and quick grasp of technical concepts Knowledge of keyboard shortcuts and efficient computer usage Excellent verbal and written communication skills to convey technical information clearly and concisely Patience, empathy, and a positive attitude when dealing with customers Willingness to learn, innovate, and take on challenges proactively Key Responsibilities Website Management: Gain knowledge on website creation using website builders, HTML, WordPress, MySQL, and PHP Work with web hosting tools such as cPanel and WHM for website management Domain and Email Handling: Manage domain registration, email configuration, FTP, SMTP, and UNIX file handling commands Troubleshoot common web and email errors, including 404, 500 errors, email bounce backs, and DNS issues Network Protocols: Learn and apply knowledge of network protocols, including IP addressing, DNS, ping, ipconfig, and tracert Customer Interaction: Provide excellent customer service to international clients through live chat, enhancing your experience by quickly resolving technical issues Upsell/cross sell services where appropriate, leveraging strong communication and product knowledge Troubleshooting & Problem Solving: Develop and apply strong troubleshooting skills to resolve technical issues efficiently Collaboration: Work closely with other departments, such as engineering and product development, to escalate and resolve complex issues Feedback Loop: Collect and relay customer feedback to help improve our products and services Career Progression This role offers a clear path for career advancement: Graduate Engineering trainee -> Junior Support Engineer -> Support Engineer ? Senior Support Engineer ? Web Coach ? Team Manager Alternative paths include Quality Analyst, Trainer, WFM analyst and other specialized roles This job profile offers a comprehensive learning experience, blending technical knowledge with customer service, preparing you for a successful career in technical support and beyond Work Environment Shifts: 9-hour shifts with rotational changes every month The various shifts timings are: Starts at 00:30-09:30, 01:30-10:30, 02:30-11:30, 03:30-12:30, 04:30-13:30, 05:30-14:30, 06:30-15:30, 07:30-16:30, 08:30-17:30, 09:30-18:30, 10:30-19:30, 11:30-20:30, 12:30-21:30, 13:30-22:30, 14:30-23:30, 15:30-00:30, 16:30-01:30, 17:30-02:30, 18:30-03:30, 19:30-04:30, 20:30-05:30, 21:30-06:30, 22:30-07:30, 23:30-08:30 Team: Work as part of a dynamic team in a supportive, growth-oriented environment Supportive Culture: Join a team that values collaboration, innovation, and continuous improvement Continuous Learning: Stay updated with the latest technology trends and product updates to provide the best support possible Why Join Us Impactful Work: Make a real difference by helping customers solve their technical problems Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company Supportive Team: Join a team that values your contributions and supports your growth If you are passionate about technology and enjoy helping others, we would love to have you on our team as a Technical Support Engineer!

Role Overview As a Technical Support Engineer, you will be the frontline hero for our customers helping them resolve issues related to website management, hosting, and network protocols This entry-level role offers an excellent opportunity to gain hands-on experience in web technologies, network troubleshooting, and customer support You'll interact with international customers via live chat, offering solutions and guidance in a fast-paced environment Required Qualifications Education: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers and BCOM with computers Skills Strong multitasking skills to be able to handle up to 4 chats at a time (the 4concurrency happens only during some interval of time) Ability to think critically and troubleshoot effectively under pressure Excellent typing skills and quick grasp of technical concepts Knowledge of keyboard shortcuts and efficient computer usage Excellent verbal and written communication skills to convey technical information clearly and concisely Patience, empathy, and a positive attitude when dealing with customers Willingness to learn, innovate, and take on challenges proactively Key Responsibilities Website Management: Gain knowledge on website creation using website builders, HTML, WordPress, MySQL, and PHP Work with web hosting tools such as cPanel and WHM for website management Domain and Email Handling: Manage domain registration, email configuration, FTP, SMTP, and UNIX file handling commands Troubleshoot common web and email errors, including 404, 500 errors, email bounce backs, and DNS issues Network Protocols: Learn and apply knowledge of network protocols, including IP addressing, DNS, ping, ipconfig, and tracert Customer Interaction: Provide excellent customer service to international clients through live chat, enhancing your experience by quickly resolving technical issues Upsell/cross sell services where appropriate, leveraging strong communication and product knowledge Troubleshooting & Problem Solving: Develop and apply strong troubleshooting skills to resolve technical issues efficiently Collaboration: Work closely with other departments, such as engineering and product development, to escalate and resolve complex issues Feedback Loop Collect and relay customer feedback to help improve our products and services Career Progression This role offers a clear path for career advancement: Graduate Engineering trainee -> Junior Support Engineer -> Support Engineer ? Senior Support Engineer ? Web Coach ? Team Manager Alternative paths include Quality Analyst, Trainer, WFM analyst and other specialized roles This job profile offers a comprehensive learning experience, blending technical knowledge with customer service, preparing you for a successful career in technical support and beyond

Technical Support Engineer Role: Technical Support Engineer Designation: Graduate Engineering Trainee Work Location: Mangalore, work from ofice Shift: 9 hours per day, with shift changes every month About Us unifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity Role Overview As a Technical Support Engineer, you will be the frontline hero for our customers helping them resolve issues related to website management, hosting, and network protocols This entry-level role offers an excellent opportunity to gain hands-on experience in web technologies, network troubleshooting, and customer support You'll interact with domestic customers via live chat & Phone offering solutions and guidance in a fast-paced environment Required Qualifications Education: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers and BCOM with computers Skills: Strong multitasking skills Ability to think critically and troubleshoot effectively under pressure Excellent typing skills and quick grasp of technical concepts Knowledge of keyboard shortcuts and efficient computer usage Excellent verbal and written communication skills to convey technical information clearly and concisely Patience, empathy, and a positive attitude when dealing with customers Willingness to learn, innovate, and take on challenges proactively Key Responsibilities Website Management: Gain knowledge on website creation using website builders, HTML, WordPress, MySQL, and PHP Work with web hosting tools such as cPanel and WHM for website management Domain and Email Handling: Manage domain registration, email configuration, FTP, SMTP, and UNIX file handling commands Troubleshoot common web and email errors, including 404, 500 errors, email bounce backs, and DNS issues Network Protocols: Learn and apply knowledge of network protocols, including IP addressing, DNS, ping, ipconfig, and tracert Customer Interaction: Provide excellent customer service to domestic clients through Phone & Live chat enhancing your experience by quickly resolving technical issues Upsell/cross sell services where appropriate, leveraging strong communication and product knowledge Troubleshooting & Problem Solving: Develop and apply strong troubleshooting skills to resolve technical issues efficiently Collaboration: Work closely with other departments, such as HPS and billing team, to escalate and resolve complex issues Feedback Loop: Collect and relay customer feedback to help improve our products and services Career Progression This role offers a clear path for career advancement: Graduate Engineering trainee -> Junior Analyst -> Analyst ? Senior Analyst? Specialist? Team lead Alternative paths include Trainer, WFM analyst and other specialized roles This job profile offers a comprehensive learning experience, blending technical knowledge with customer service, preparing you for a successful career in technical support and beyond Work Environment Shifts: 9-hour shifts with rotational changes every month Team: Work as part of a dynamic team in a supportive, growth-oriented environment Supportive Culture: Join a team that values collaboration, innovation, and continuous improvement Continuous Learning: Stay updated with the latest technology trends and product updates to provide the best support possible Why Join Us Impactful Work: Make a real difference by helping customers solve their technical problems Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company Supportive Team: Join a team that values your contributions and supports your growth If you are passionate about technology and enjoy helping others, we would love to have you on our team as a Technical Support Engineer!

Linux System Engineer / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in

">Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their > GRC Risk management Detailed JD: Seeking a highly motivated and detail-oriented IT Risk & Cybersecurity Specialist to join our team. The ideal candidate will be responsible for designing IT controls, conducting control testing and validation, assessing risks, managing issues, validating cybersecurity policies and standards, draft cybersecurity policies, procedures and standards. Key Responsibilities: IT Control Design:Develop IT controls inventory aligned with industry standards, regulatory requirements and clients security standards.Control Testing & Validation:Perform control testing and validation of IT and cybersecurity controls to ensure effectiveness and compliance.Risk Management, Risk Assessment & Issue Management:Develop strategies, frameworks for risk and issue management. Conduct risk assessments, identify control gaps, and manage remediation efforts.Cybersecurity standards validation:Review and validate cybersecurity policies, procedures, and standards against applications to ensure compliance.Stakeholder Engagement:Collaborate independently with client stakeholders to drive the initiatives.Audits and Assessments: Conduct audits against clients security standards and report the findings to the management Experience: 8 to 10 years min experience in Governance, Risk and Compliance. Skills: 1.Knowledge of relevant regulations (SOX, GDPR, DORA, PCI) and industry standards. 2.Ability to work independently and as part of a team. 3.Knowledge of risk management frameworks and methodologies (e.g.,, ISO 31000). 5.Knowledge of NIST-CSF, NIST 800-53 6.Strong analytical and problem-solving skills. 7.Excellent communication, interpersonal skills and presentation skills 8.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Mandatory Skills: GRC Consulting. Experience:8-10 Years.

Linux Server Administrator / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in

Role & responsibilities 1) 10+ years experience in D365 senior SCM Functional consulting area (AX2009 or AX2012 and Dynamics365FO) 2) Should have experience in working large rollout projects. 3) Should be able to lead/drive analysis & design workshop with business. 4) Should have Advance Warehousing experience . 5) Knowledgeable in Inventory, Costing, Production 6) Demonstrate capabilities in evaluating SCM processes and recommending improvements 7) Worked closely with business and technical users to implement key solutions 8) Excellent customer-facing skills, able to communicate at all levels of an organization 9) Should be able to lead/manage offshore Finance Functional Consultants 10) Proven experience leading requirement gathering and discovery workshops with users and stakeholders 11) Worked on all the phases of a typical implementation, incl requirement gathering, CRP, training, UAT, Go Live and Support. 12) Prepare detailed documentation (FDD, Fit Gap, Training Guides etc.) 13) Good communication Skills Ready to work from Customer location

Linux Server Administrator / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience.

Experience - 4 to 8 years of experience in system engineering - Experience with linux, WHM, and Cpanel - Experience with server management and maintenance What We Are Looking For - Strong knowledge of linux operating systems - Experience with WHM and Cpanel administration - Ability to troubleshoot and resolve system issues Responsibilities - Manage and maintain linux servers - Install, configure, and update WHM and Cpanel - Monitor system performance and security - Troubleshoot and resolve system issues Skills Required - Proficiency in linux operating systems - Strong knowledge of WHM and Cpanel - Excellent troubleshooting and problem-solving skills - Good communication and teamwork abilities

JOB DESCRIPTION Job Title: Linux Support Engineer Experience Required: 4 - 7 yrs. Location: Noida, Sector-68 Working Days: Rostered Shift Working Mode: Work from Office Notice Period: Immediate/ 15-30 days Only Male candidates are preferred. Job Summary As an L2 Support Engineer in a web hosting environment, your primary responsibility is to ensure the smooth operation, optimization, and troubleshooting of Linux-based hosting servers. You will handle escalated technical issues related to hosting services, control panels (cPanel/WHM), web servers, databases, email systems, and DNS. You act as a bridge between L1 support and L3 system administrators or DevOps teams. Key Responsibilities 1. Linux Server Administration Manage and maintain Linux-based hosting servers (e.g., CentOS, AlmaLinux, Ubuntu). Perform routine system checks: disk usage, inode limits, CPU load, memory consumption. Monitor services like Apache, MySQL, Exim, Dovecot, and ensure uptime. Restart failed services and investigate the cause of crashes or resource spikes. 2. WHM/cPanel Hosting Support Troubleshoot issues related to WHM/cPanel including: Account creation/modifications Quota and bandwidth issues. SSL certicate installation and renewal (Let's Encrypt or paid SSLs). Mail routing, spam ltering, and mailbox conguration. Diagnose UI/backend issues within cPanel, WHM, and Webmail (Roundcube, Horde). Manage EasyApache configurations and PHP versions per user. 3. Web Server (Apache/Nginx) & PHP Management Diagnose and resolve issues with Apache and Nginx, such as: 500 Internal Server Errors, 403 Forbidden, 503 Service Unavailable. Virtual host misconfiguration. Tune and optimize Apache/PHP performance (mod_rewrite, caching, MaxClients, etc.). Configure and troubleshoot multi-PHP setups via EasyApache or CloudLinux PHP Selector. Identify and Linux, PHP-related errors (deprecated functions, memory limits, timeouts). 4. Database (MySQL/MariaDB) Management Handle MySQL/MariaDB issues, including: Database connectivity errors. Corrupt tables or slow queries. User access permissions and privileges. Perform basic optimizations (MySQL tuner, indexing suggestions). Assist clients with phpMyAdmin-related tasks and database exports/imports. 5. DNS & Domain Management Configuration and troubleshoot DNS zones, records (A, MX, CNAME, TXT, SPF, DKIM, DMARC). Help with domain propagation issues and nameserver configurations Support parked, addon, and subdomain setups. Handle DNSSEC configuration if required. 6. Email Hosting Support Troubleshoot email delivery issues (blacklisting, SPF/DKIM failures, mailbox full). Manage Exim mail queue and bounce-back analysis. Assist with configuring email clients (Thunderbird, Outlook) and webmail access. Help mitigate spam/abuse cases and configure spam filters (SpamAssassin, RBLs). 7. Server Security & Hardening Perform regular security checks for malware, rootkits, and suspicious activities. Handle brute force and DoS attacks using CSF/LFD, fail2ban, etc. Work with security tools and plugins in WHM (e.g., ImunifyAV, ClamAV). Audit files permissions, SSH Configurations and secure PHP/Apache modules. 8. Monitoring, Backup & Incident Handling Monitor server health using tools like Nagios, Munin, Zabbix, or WHM-native tools. Investigate and resolve alerts such as high load, service downtime, and abuse reports. Restore files and databases from JetBackup, cPanel backups, or other systems. Document all incidents with root cause and resolution steps. 9. Automation & Scripting Write or maintain bash scripts for automating repetitive hosting-related tasks. Assist in automation of tasks like backups, service restarts, or account suspension. 10. Documentation & Collaboration Maintain accurate documentation (knowledge base articles, SOPs, resolution steps). Collaborate with L1 teams to mentor and train on escalated issues. Coordinate with L3 or DevOps teams on critical bugs, server migrations, or updates. Escalate unresolved issues with detailed logs and reproduction steps. Requirements Operating Systems: CentOS, AlmaLinux, Ubuntu (LTS versions) Hosting Panels: cPanel/WHM Web Stack: LAMP (Linux, Apache, MySQL, PHP), optional Nginx Mail Systems: Exim, Dovecot, MailScanner Security Tools: CSF, LFD, Imunify360, ModSecurity, ClamAV Monitoring: Nagios, Munin, WHM metrics Ticketing Tools: WHMCS, or custom CRM Version Control (optional): Git, for configuration or script management. What we Offer? Immense opportunities for growth, personal development & career opportunities. We also champion a workplace culture that thrives on passion, collaboration, efficiency and innovation. Dynamic Teamwork Environment, Fantastic Flexibility. Work life balance. Fixed working hours. Five days working Medical Benefits. Interested candidates can share their resumes at kanika.s@broadwayinfotech.com or can directly contact at 9205081545.

• PHP Laravel Developer who can be an active part of developing web apps. • Looking for a candidate who has a 'Can Do It' attitude • Should be a team player and open to learn • A candidate who can join us immediately will be preferred