5.0 - 7.0 years

0 Lacs

Bengaluru

Work from Office

Role & responsibilities ERP Support & Management: Lead, manage, and support the day-to-day operations of the ERP system (e.g., SAP, Oracle, Microsoft Dynamics, etc.). Provide technical expertise in ERP troubleshooting, system updates, and configuration. Collaborate with business units to understand and address ERP-related requirements. Implement and oversee system upgrades, patches, and integrations. Ensure high availability and performance of the ERP system, ensuring minimal downtime. Team Leadership & Development: Manage a team of ERP support analysts, providing direction, mentorship, and training. Conduct performance reviews, set goals, and ensure team alignment with organizational objectives. Foster a collaborative, high-performance culture within the team. Issue Resolution & Process Optimization: Coordinate and prioritize ERP support tickets to ensure timely resolution of critical system issues. Identify recurring system issues and work on root cause analysis and solutions. Monitor and analyze ERP processes to suggest and implement system optimizations. Collaborate with other departments to align ERP systems with business processes and improve operational efficiency. Vendor & Stakeholder Management: Serve as the point of contact for ERP vendors, ensuring proper SLA adherence and managing third-party relationships. Regularly communicate with key stakeholders (e.g., Finance, HR, Operations) to ensure system support is meeting their needs. Manage project timelines, budgets, and deliverables for ERP upgrades and improvements. Documentation & Compliance: Maintain comprehensive documentation of the ERP system, including configurations, troubleshooting guides, and training materials. Ensure compliance with internal policies, legal requirements, and best practices for system security and data integrity. Reporting & Analysis: Generate regular reports on ERP system performance, user activity, and support ticket resolution times. Provide insights to leadership on system improvements, cost-saving measures, and best practices. Qualifications: Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field with ERP certifications (e.g., SAP, Oracle Fusion, WFX, Microsoft Dynamics, etc.) are highly preferred. Experience: Minimum of 5-7 years of experience in ERP support, with at least 2-3 years in a managerial role. Proven experience with ERP implementations, upgrades, and troubleshooting. In-depth knowledge of ERP systems (SAP, Oracle Fusion, WFX, Microsoft Dynamics, etc.) and business processes. Strong understanding of database management, integrations, and data analysis. Skills & Competencies: Strong analytical and problem-solving abilities. Excellent leadership and team management skills. Effective communication skills, both verbal and written. Location : Bangalore Interested candidates share your updated CV to recruitment@gokaldasexports.com

Posted 2 weeks ago

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Application Support Gokaldas Exports

7.0 - 10.0 years

0 Lacs

Bengaluru

Work from Office

Role & responsibilities Oversee the application support lifecycle, from incident resolution to performance optimization. Manage and mentor a team of application support managers and analysts, fostering a collaborative, high-performance culture. Partner with business and IT stakeholders to define and document application requirements and ensure solutions align with business goals. Lead troubleshooting and issue resolution, ensuring minimal downtime and impact to business operations. Ensure robust monitoring and alerting systems are in place to proactively address application issues before they impact users. Participate in application lifecycle management, including planning, implementation, and post-deployment support. Develop and implement strategies to enhance application stability, performance, and user experience. Track performance metrics and prepare regular reports for senior leadership. Ensure compliance with security policies and regulatory requirements regarding application data and access. Qualifications: Bachelors or Masters degree in Computer Science, IT, or a related field. 7-10 years of experience in application support, with 3+ years in a managerial role. Strong experience with service management tools (WPX/Oracle Fusion/Home Grown Apps) and application monitoring tools (e.g., AppDynamics, New Relic). Experience with cloud technologies (AWS, Azure) and database management. Strong leadership and people management skills with the ability to work under pressure. Excellent communication skills with the ability to work with senior leadership, business units, and technical teams Location: Bangalore Interested candidates share your cv to recruitment@gokaldasexports.com

Posted 2 weeks ago

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Accountant (Finance) with a very reputed export house Talent Crest Hr Consultants

3.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

Handle daily accounting process along with accounts payable, receivable, inventory, Vendor Management and staff reimbursements Handle month-end closing activities including bank reconciliation, balance sheet schedules Taxation: GST, income tax etc. Required Candidate profile Degree in Accounting or related discipline Strong Excel skill Preference - knowing WFX comfortable with 6 days working Male candidate prefered

Posted 1 month ago

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