Workforce Management Analyst / WFM Specialists Team Leaders & Managers White Horse Manpower Consultancy

2.0 - 7.0 years

4 - 9 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Monitor Real-Time Adherence (RTA) and take corrective actions as needed. Utilize WFM tools like Blue Pumpkin, Aspect, NICE IEX, Verint, or Genesys for forecasting, scheduling, and real-time monitoring. Ensure staffing levels align with forecast Required Candidate profile Collaborate with operations to maintain SLAs, shrinkage, and occupancy targets. Generate and analyze intraday, daily, weekly, and monthly performance reports. Support capacity planning and resource Perks and benefits Perks and Benefits

Posted 2 weeks ago

Apply

Urgent Hiring - MIS Team Lead/ BPO Experience Ienergizer

3.0 - 5.0 years

1 - 3 Lacs

Noida

Work from Office

Hiring Update Greetings from iEnergizer!! iEnergizer is Hiring: MIS Team Lead We are looking for experienced MIS Team Lead to join our team. Requirements: * Should have at least 3 to 5 year of experience as MIS Executive in BPO * Applicants should have a knowledge about forecasting, Planning, scheduling, MIS reports and RTA * 6 days working * Location: iEnergizer, B 148 ,Noida sector 10, * Salary upto 3.5 LPA Interested candidates can: Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR AMIT LATWAL on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 10 B-148, Sector - 10 Noida, Gate number 1 Call/Whatsapp at 8006200310 HR AMIT LATWAL Referrals are welcomed and encouraged Looking forward to connecting with potential candidates Regards, AMIT LATWAL

Posted 1 month ago

Apply

RTA Real Time Associate WFM Bangalore Creative Indians

2.0 - 6.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.