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4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a member of the Inflow team, you will be expected to have work experience in ICT distribution and/or System Integration companies with a focus on technical support. Holding a Palo Alto PCNSE certification is mandatory for this role. You should be well-versed in handling web, tele & email based remote support and be prepared to work in a flexible 24/7 rotational shift system. Your communication, presentation, and interpersonal skills should be top-notch, coupled with a customer-oriented approach and strong technical analysis & problem-solving abilities. Being a multitasker and a team player is essential in this position. Your key responsibilities will include understanding Palo Alto features & base configurations, verifying support contracts before accepting cases, analyzing client requirements or issues before sessions, collecting required error/system/traffic logs, capturing counters for issue identification at the packet level, retrieving and installing Firewall licenses, verifying resource utilization & counters from CLI for hardware-related cases, configuring Firewall HA, forwarding logs, scheduling email reports, importing and exporting firewall configurations, booting the firewall in maintenance mode for configuration restoration or factory reset, taking configuration backups before making changes, generating Tech Support files from the firewall, and referring to relevant KB or live community discussions for seamless troubleshooting. This role has the following details: - Job ID: TC/POS/BLR/004 - No. of Vacancies: 2 - Location: Bengaluru - Experience: Minimum 4 years - Qualification: Degree or Diploma in Computer Science / Information Technology,
Posted 1 day ago
0.0 - 5.0 years
1 - 2 Lacs
Pune
Work from Office
JOB DESCRIPTION FOR EXECUTIVE WEB SUPPORT Designation : Executive Web Support Job Location: Magarpatta, Pune - HO Work Experience: 1+ years PFB the JD in brief Must be technically sound with Computer operation Good knowledge of MS Office Good knowledge of Excel, report preparation Email etiquette Good in interpersonal skill Must be an active team player Must be willing to work in rotational shifts (including night shifts) Please note that this profile is related to Web Application Support. It is nowhere related to development or networking. Required Candidate profile Must have completed Graduation. Must have good knowledge about various technology / mobile usage Ready to work in shifts (including night shift) Decent communication in English, Hindi & local language Ready to work for 6 days in a week Candidate need to manage traveling on his own.
Posted 1 month ago
3 - 8 years
8 - 15 Lacs
Hyderabad, Chennai
Hybrid
lRole & responsibilities Web Method Support Preferred candidate profile Location : Hyderabad work Mode : Hybrid Role : Permanent Walk In 10th May 2025
Posted 2 months ago
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