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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Software Developer within our team, you will play a crucial role in various project phases from inception to release planning. Your responsibilities will include collaborating with stakeholders to gather requirements, proposing suitable methodologies and technologies, and contributing to the agile development culture within the team. You will need to stay abreast of the latest trends in software development, especially focusing on the Low-Code/No-Code space. Your primary task will be to comprehend project requirements thoroughly, provided by stakeholders, and translate them into well-designed and implemented application features using the Mendix platform. You will be responsible for designing, implementing, and supporting cloud-based solutions and applications within the Mendix environment. Additionally, you will evaluate opportunities for re-use from existing applications and enhance functionality and efficiency by updating and adding new features. Documentation plays a vital role in our projects, hence you will be required to draft comprehensive documentation that clearly represents the application's design, functionality, and deployment process. Ensuring the stability and performance of developed applications through maintenance and continuous improvement will be under your ownership. Collaboration is key in our cross-functional, international development team. Your expertise and insights will contribute significantly to the team's success. You will apply and advocate for robust testing methodologies to guarantee the delivery of high-quality and reliable code within the Mendix environment. **Required Skills:** - 5 to 7 years of hands-on experience using a Low-Code/No-Code platform, with a focus on Mendix. - Proficiency in Mendix development tools such as the Mendix Modeler, microflows, nanoflows, domain model, security configuration, and UI/UX development. - Experience in integrating REST and SOAP services within Mendix. - Strong working knowledge of web browsers and relevant technologies. - Familiarity with relational databases, SQL, new product development, and agile methodologies. **Preferred Skills:** - Experience with other Low-Code/No-Code platforms alongside Mendix. - Knowledge of front-end technologies including HTML, CSS, and JavaScript. - Understanding of DevOps principles and CI/CD pipelines. - Experience in performance optimization within the Mendix platform. - Familiarity with testing frameworks suitable for Mendix applications. Your role will be dynamic and challenging, offering you the opportunity to work on cutting-edge technologies and contribute to the success of our team and projects.,

Posted 3 days ago

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0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Associate International BPO (Voice/Non-Voice) : Job Title : Customer Support Associate International BPO Location : Bangalore, Mumbai Shift : Rotational shifts (including night shifts) Experience : 02 years (Freshers welcome) Job Responsibilities Handle inbound calls, emails, and chats from customers and ensure each interaction is accurately logged in the system. Provide support to candidates in the recruitment process (e.g., new applicants, rehires) as per standard operating procedures. Guide users through the self-service portal and offer navigational support. Conduct security verifications in alignment with internal policies and GDPR compliance . Make outbound calls when required as per client and company communication guidelines. Maintain exceptional data and call quality while meeting productivity benchmarks. Foster a collaborative work environment through clear and regular communication with peers and supervisors. Adhere to all personnel and operational policies , including attendance, code of conduct, and escalations. Ensure process documentation (DTPs, Knowledgebase, SharePoint) is always up-to-date. Provide first-contact resolution to avoid escalations and deliver outstanding customer service. Required Skills & Knowledge Proficient in using ticketing systems (ServiceNow preferred), ERP platforms , Microsoft Office Suite , and web browsers. Strong technical aptitude and ability to learn systems and processes quickly. Excellent verbal and written communication skills with a customer-first mindset. Preferred Experience International BPO or customer support experience preferred. Freshers with strong communication and learning abilities are encouraged to apply. Key Personal Attributes Flexible and willing to work rotational shifts Positive attitude and strong team spirit Ability to handle pressure and meet deadlines Punctual, disciplined, and detail-oriented Customer-focused and result-driven High integrity and professionalism Fast learner with a passion for service excellence #InternationalBPO #BPOJobs #CustomerSupport #VoiceProcess #NonVoiceProcess #CustomerServiceJobs #FreshersWelcome #HiringNow #JobOpening #CallCenterJobs #SupportExecutive #NightShiftJobs #RotationalShift #HelpdeskSupport #ServiceNow #ERP #CommunicationSkills #TechSupport #CustomerExperience #WalkInJobs #HyderabadJobs #BangaloreJobs #PuneJobs #JobSearchIndia #GraduateJobs #UndergraduateJobs #RecruitmentSupport #JobAlert #CareerOpportunity #JoinUs #ImmediateHiring Show more Show less

Posted 3 days ago

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0.0 - 3.0 years

0 Lacs

karnataka

On-site

You are invited to attend a walk-in interview on 18th April 2025 between 10 AM to 3 PM at beGalileo (CarveNiche Technologies) BPL Campus, Bannerghatta Main Road. We are seeking freshers with a basic foundation in System Admin & Cloud Infrastructure management and excellent interpersonal skills for the technical support position. As a Technical Support Associate, your responsibilities will include troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of patches, fixes, new applications, among other duties. You will be required to interact with customers directly, as well as create written documentation, necessitating excellent written and verbal communication skills. The ideal candidate should hold a Bachelor's or Master's Degree or equivalent, with no prior experience mandatory; however, up to 1 year of relevant experience is acceptable. **Job Responsibilities (Technical Support):** - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues faced by end customers, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution within agreed time limits - Guide clients through a series of actions via phone, email, or chat until the technical issue is resolved - Properly escalate unresolved issues to appropriate internal teams - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged and managed - Follow up with clients to ensure their IT systems are fully functional post troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain positive relationships with clients **Job Requirements (Technical Support):** - Prior internship, projects, or trainee experience in tech support, customer support, or a similar role - Proficiency in Windows/Linux/Mac OS, web browsers, CRMs like Hubspot/Zoho, MS Office, SQL, database, basics of API - Experience with remote desktop applications and help desk software - Attention to detail and good problem-solving skills - Excellent interpersonal skills - Good written and verbal communication skills **Desired Skills & Competencies:** - Effective communication skills - Excellent judgment, analytical thinking, and problem-solving skills - Basic knowledge of AWS and Cloud services - Intermediate knowledge of Linux - Familiarity with containerization & container orchestration services like Kubernetes and Docker - Beginner knowledge and experience in implementing CI/CD, especially AWS CodeDeploy and AWS CodePipeline - Basic knowledge and experience with AWS services such as RDS, Elasticsearch, EKS, ECR, Load balancer, IAM, Lambda, Pinpoint - Experience with monitoring tools like New Relic, Prometheus, Datadog - Version control system experience with Git and Bitbucket/Gitlab/Github - Familiarity with code quality tools like SonarQube **Great to Have Skills:** - Knowledge of API & Microservices platform (Not Mandatory) - Enthusiasm for problem-solving and a willingness to learn **Shift:** Variable/Rotational (Across 24*7 shift) **Schedule:** Full Time **Location:** HYBRID Salaries will be as per market norms, along with benefits such as medical insurance, life/accident cover, cross-learning & development, and potential job rotation to other functions of interest post-confirmation. This role requires a minimal duration service stay, and candidates must be willing to sign such an agreement upon joining. Only those willing to commit to this requirement may apply.,

Posted 6 days ago

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

You should have 2+ years of experience in an IT company as a Project Coordinator. Experience in Open Source and mobile apps is preferred. You will be responsible for supporting the Sales and Tech Teams to achieve their targets. Your main responsibilities will include creating test plans and test cases, testing the website for load and stress, detecting issues with cross-browser scripting and web attacks. Good communication, analytical, and problem-solving skills are desired for this role. Experience with popular web browsers like IE, Firefox, Safari, Opera, etc. is a plus. Additionally, you will help design a secure and robust scalable web application. If you meet the experience and qualification requirements (B.E., B.Tech, M.E., M.Tech, MCA, MSC (IT), BBA, MBA) and have the necessary skills, we encourage you to apply for this position.,

Posted 1 week ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Technical Proficiency Basic understanding of the Nextuple technology stacks involved ELK (Kibana), Mongo DB, Kafka queues, Kubernetes (containerization) Knowledge of productivity software such as Microsoft Office suite, email clients, web browsers, etc. Ability to navigate and troubleshoot basic issues related to Nextuple tech stack and products Customer Service Skills Active listening skills to understand user issues and concerns accurately. Patience and ability to remain calm under pressure, especially when dealing with frustrated or non-technical users. Ability to explain technical concepts in simple terms to users with varying levels of technical expertise. Problem Solving And Troubleshooting Strong analytical skills to identify and diagnose technical problems effectively. Methodical approach to troubleshooting issues, including the ability to ask relevant questions to gather information. Capacity to follow documented procedures and workflows for issue resolution. Resourcefulness in finding solutions independently or escalating complex issues to higher support tiers when necessary. Time Management And Prioritization Ability to manage multiple tasks simultaneously and prioritize them based on urgency and impact on users. Efficient time management to ensure timely resolution of support tickets within established service level agreements (SLAs). Technical Documentation Understanding of knowledge management systems or ticketing platforms to maintain accurate records of support interactions. Team Collaboration Collaboration skills to work effectively with other members of the support team, as well as with colleagues from different departments. Willingness to share knowledge and best practices with peers to improve overall team performance. Adaptability And Continuous Learning Ability to adapt to evolving technologies and changing support processes. Eagerness to stay updated with the latest IT trends, tools, and techniques through self-study, formal training, or professional development opportunities. (ref:hirist.tech),

Posted 3 weeks ago

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