6 Wcc Jobs

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IBM MDM Server Enterprise Edition WCC. Experience5-8 Years.

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Event Managements Donor Acquisition and Retention through the Malls, Residential engagement and promotional activities. Field Campaigns. Shift Timing: Flexible Hours Monthly Salary:18k to 30k + Fixed incentives Contact Details: 9043681537/7845608853 Required Candidate profile Freshers & Experienced can apply Donor acquisition from high foot Fall areas Good Communication skills and should be confident Qualification - BSW & MSW Field Work -Appointments Full time & Part time

Hi All, Tech Mahindra is hiring for Oracle WCC Developer-Pan India Exp: 6+Years NP: Immediate to max 30 days Location: Pan India Skills: Looking good experience in Oracle WCC Consultant - Experience with Oracle WebCenter Content (WCC): Hands-on experience in setting up, configuring, and customizing WCC for document management solutions. - Content Repository Management: Knowledge of managing document repositories, metadata, workflows, security models, and retention policies and content lifecycle in WCC. - Integration with APEX & Other Oracle Systems: Ability to integrate WCC with APEX applications and other Oracle platforms, ensuring smooth interaction and content management. - WCC Security and Permissions: Expertise in managing document access, user roles, and security in WCC. - Customization of WCC Interfaces: Ability to customize WCC user interfaces to suit business requirements and improve user experience, expertise in extending WCC capabilities through custom workflows, components, and integrations with third-party applications. - Proficiency in WCC APIs (RIDC - Remote Intradoc Client) for custom integrations. - Experience with Java-based custom components, workflows, and WCC Admin Server. - Experience with Content Management Features: - Knowledge of document versioning, archiving, and search configurations. - Experience with Single Sign-On integration (e.g. OAuth). - Ability to tune WCC for large-scale document storage (millions of docs). - Experience with bulk loading into WCC (e.g., using Batch Loaders).

Key Responsibilities: Application Management: Oversee the end-to-end lifecycle of business applications, ensuring their performance, security, and continuous availability. Technology Optimization: Lead efforts to optimize application performance and ensure scalability to meet future business needs. Troubleshooting & Support: Provide level 2/3 support for technical issues related to applications, minimizing downtime and ensuring business continuity. System Upgrades & Patches: Manage the rollout of system updates, software patches, and enhancements with minimal disruption to business operations. Autosys - minimum 2 years experience, Unix - 2 years, WCC exposure

Hiring for US Based client for Web Content Administrator role on a payroll of Mynd Integrated Solutions. Job Title- Web Content Administrator Location - Sec 8 , IMT Manesar, Gurgaon Shift Timings- Rotational after every 3 Months Working Days- 5 Days Working (Fixed sat/ sun off) Working Model Hybrid 3 days in Office , 2 days WFH Cab Facility provided to Hiring Locations Tenure upto 1.5 years ( No Bond )-Every 6 months contract gets renewed basis performance and client requirement and can be converted to direct payroll depending performance and requirement. Interested can share Resume -"Komal.kareer@myndsol.com" "Only Delhi/ NCR candidates are preferred " Job Role Manage and update content for marketing and corporate websites. Review and process requests for website changes or updates. Coordinate with IT to fix technical issues. Lead small projects to ensure tasks are completed on time. Communicate with different teams to ensure smooth workflows. Follow guidelines and report progress to the manager. Responsible for creating and maintaining assets (web content) on client website based on request coming from business including, but not limited to, Digital Content and User Experience, Global Marketing etc 90% non-development (content management, analysis, and coordination) and Approximately 10% development/project management (defect resolution).